After seeing my sad review of this NAPA store, I was contacted by their management. They explained…read morethat one month before I purchased my battery, their vendor changed the warranty from 65 prorated months to an 18 month warranty. Sounds hard to believe, but apparently, all car battery suppliers did that. Have they lost faith in their products? I was asked to call the operations manager, who offered to return the amount that the remainder of the 65 month would provide. It was a good solution to this problem.

Best customer service always. Plenty aloha from the staff , very helpful and knowledgeable. Mahaloread more

No wait, great customer service and easy to get to! Many…read morethanks to Adam for installing my windshield wipers at sunset because I've been putting it off too long.

Stars five stars rarely given, but I have to say these guys are hands-down, the best auto parts…read morestore on island. For auto parts over the years because of my location. Not helpful at all. I just needed windshield wipers. Napa no way would help with the installation which was difficult. Drove 30 miles from my home to O'Reillys and they were more than happy to install the wiper blades. Took him about five minutes. Beautiful store. Very organized. The sales person that helped me was the greatest. I'm sorry I don't have their name. Highly recommend anybody that is not handy and has a little job to do on their car. Come here. Lucky we're getting one in Lahaina soon. Excited.

Girl with the awesome taz tattoo was great! She went out of her way on an inventory day to look for…read more the right tires for my truck! made my head spin at how fast the crew there installed and mounted my tires, love that place

I have had a couple phenomenal experiences as a patron at this goodyear location…read more I would recommend it to anyone for new tires, maintenance, and outstanding customer service -in a heartbeat (which is as quickly as proper new tires were installed on my car)! ask for elsie. she is kind, considerate, friendly... and very importantly, when dealing with car troubles, professional and extremely knowledgeable. thank you, elsie!

Our car wouldn't start, good thing our landlord has a battery charger. We bought our car 5 years…read moreago so it was actually time for a new one, Drove to Autozone right away and they change the battery for us for free , just gotta buy the battery

Auto zone does indeed accept used motor oil from local residents! Even if not listed on Hawaii's…read moreown recycling web page (update needed maybe?!) Perhaps Hawaii county needs a website admin to assure current updates. Just saying. Auto Zone will take up to 10L (do your math for quarts). ALS while I was there, I remarked on their clean store and well stocked shelves. In Hawaii that's noteworthy.

Five-star experience from start to finish! I worked with…read moreJustin, Travis, and Ben at KarMart, and the entire process was incredibly smooth and stress-free. They made leasing my car easy, transparent, and straightforward. I absolutely love the car I ended up with, and I genuinely felt taken care of every step of the way. Highly recommend KarMart and this team

4th time brining my truck back here for my A/C unit in 8 months. It's frustrating, 2 weeks since we…read moreordered the part. No update date, no call back, when I was put on hold, hang up, rarely have someone answer. Been here too much this year for the same issue over and over.

Great selection of quality parts, additives, and chemicals. Centrally located in Wailuku…read moreIndustrial, easy to find and open convenient hours. Counter help knows the inventory, and are helpful when I have questions. Check them out!

I've used many other parts places and have found no one better on island. Their counter reps are…read morefriendly and helpful, always will try to find a part or give you a good recommendation of what to do.

Samuel!!! Samuel is the man! I needed a battery and it was impossible to get it out of my car. He…read morechecked battery health and alternator, battled my stupid battery and got it out. Installed it like a boss. Jimmy came and kicked ass too. It takes a village to help a girl out. Could not be more appreciative. Go to these folks. So much aloha.

Yesterday we needed to buy the most basic thing you would buy in an auto parts store . My partners…read moreneeded washer fluid. She did decide to go in herself. It seemed pretty straightforward. I recommend it to her that we buy 20/10 concentrated washer fluid. this is an extremely well-known product. It's has no dyes in it. The parts agent at the desk told my partner. "He had never heard " of it and that they did not have it in stock and sold her some premixed washer fluid which is fine. I use that fluid it in my own car, but it wasn't what we asked for. His response to her was he had never heard of it and they did not have it instead of looking it up like they do for almost every customer. Who's looking for a fuse or a brake pad, or anything else . When she got back to the car, I checked on the website and it was in stock at that store, so I decided to go in and just ask him about it. It wasn't too busy in the store, and I thought it would be ok. He's a man of my age. Who's likely worked around vehicles for a long time. He was wearing a Safeway hat, which I thought was kind cool in its own way. Because there was someone ahead of me. I decided to get the part, which was displayed in the back of the store clearly, with the other two brands of washer fluid. I waited for the agent to become available. He took someone ahead of me who had went out to their car and was coming back, which which happens at these stores. When it was my turn to get to the counter, I showed him the white bottle of 20 10 fluid and said to him gently that I wanted him to know that the product was in stock, and it was our first choice. His response was. He said he did not know had the product and it was in stock but he did not say to me he had "never heard" of the product. Which would've surprised me if he had not. I told its concentrated, and therefore, it's easier to store, for the long-term use His response to my comment after showing the product was not defensive and therefore somewhat favorable. He said, I would have to mix this product with water, and I told him we can get water. I can't say this was a five star experience because we weren't able to buy a product that was on in the shelf on the store, but I do think his reaction was good, and I appreciated it. I would be happy to go back there again when went and if they need a rises.

Do not do any repairs from these guys. They will take your money or insurance money, do a crappy…read morejob along with the Karmart folks... all lies!!! They suck at returning calls, emails etc.. and if you guys had them.donanlift on your truck, take it to IMM to double check it cause you could get into an accident or worse!!! Lift failed on 2 trucks that we know of!!!

Had a lift done by these guys and they installed the wrong parts and tried to keep my factory gear…read more Had to take a second day off work and explain everything to them. After round 2 things felt off with lil vibrations but i was tired of dealing with them, even though i tried calling multiple times no answer. 5,000 miles later I'm hearing bad noises. Got under and turns out they jammed my front diff drop bolts in without aligning them. Now gotta take another day off fix it myself or go somewhere else. Guy who works the counter is cool, totally chill but installers are amateurs at best. Save your money go somewhere else. I'm not the first.

Just used them yesterday 6/12/18 Ruben was excellent, very knowledgeable and my friend was in a…read morebind on an alternator and he took care of her Solid, any issues I have in the future I will bring to him and I will recommend them to all I can. Good people and good service knowing of this place is a real commodity. I would give more stars if able 5 just isn't enough for this place

Ruben and his team, is fast and efficient. Thanks to his guidance and knowledge we were able to…read morepurchase the right unit for our Toyota Sienna. He knows his stuff!

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

I've been taking my cars to Brandon ever since I moved to Maui. He's worked on my 2002 Honda Accord…read moreand also my 2016 Honda Ridgeline. His prices are fair and his work is excellent. He does what he says on time and the work holds up. I don't understand the couple of negative reviews. He's always been lovely to me. I trust him with my vehicles and I would not consider going anywhere else.