9/11/2018 (Tuesday), at 1:45 p.m. I walk in with all my gear on supporting America and I have a check engine light on that keeps popping up and going away. Words also keep popping up on my car saying check engine, check sensor. I went to O'Reilly's near my work and they give me a print out once I told them what's going on. They said seatbelt keeps popping up. So I head home and go to Auto Zone 7670 Broadview Road, Parma Ohio near me. I walk in, no warm welcome, I had to say excuse me 2 times to get some help. I tell Auto Zone the same thing I told O'Reilly's, that my check engine light comes and goes and words keep popping up saying check engine, check sensor. The manger (John) said he can't check that, if it is a sensor. I said well O'Reilly's near my work checked it no problem. He said he can't do that. He was bullying me, trying to make me feel fearful and just walk away. I'm a young girl who just wants her car to be plugged in for a second opinion. The manger (John ) then hands the machine over to his employee. I walk out and tell the guy the same thing that O'Reilly's found something and I just want a second opinion before I go to the dealership and get screwed. Nothing came up. I asked the gentleman if he knew anything about Jeeps and what kind of air bags are in them, since there are recalls for Takata, he said he did not have a clue ? I then replied then why are you working at a car parts store ? He said because he likes cars and I said well that's a passion. I then walked back in the store asking for the managers (John's) business card. The employee had to go get the manger (John) in the back. He (John) screamed loudly in the back, "NOW WHAT !!!!" Like he didn't want to help or was being bothered at his job. He came up to the front and I had my hand out to shake his and I stood there for a good minute before he shook my hand so hard I cringed and said ouch ! I kinda laughed it off but it hurt. He then was saying see we know everything, you don't like a child. I said all I wanted was a second opinion and that I should not be talked down too that way. I walked out and left. I called the Corporation office and left a complaint. Hopefully it is under investigation. But definitely going to Fox 8, Channel 5, every news station and letting them hear this, how Auto Zone treated women and Americans ! read more