They are nice and go the extra mile to help! So happy I stopped by after my battery died…read more In and out in less than 10 mins

Horrible unhelpfulexperience.I had to do the majority off the work?? Rude,Unproffessinal and…read moreDishonest employees.more attentive to their friends than helping you..don't go here.they take advantage..

This autozone is the worst as far as customer service, I walked into store there were no customers…read morein store, manager was doing paper work, other employee walking around, Manager tells me to wait a second, 4 minutes nothing, I said you guys don't believe in customer service there's no one here and you have me waiting..Manager was rude , I left no purchase..There are two auto parts walking distance, O'Reilly and Advance Auto Parts with much better service..

Great place. Off in the cut. Real Clevelanders doing real Cleveland living. Its getting harder…read moreand harder to find these days. Come get your car parts here and may-or-may-not see a meth deal in the 1992 Corsica next to you...

Hey folks' i had s problem with my Dodge Caliber 2010. The problem was the Crankshaft sensor.i…read moremistakenly thought it was the Camshaft sensor.The gent explained the diffrence between the two.Now my car is a Jet once again.!!@ No Check engine light!!!!!!!!!!!!!! Thank you!!!!!

Had A bearing go bad on boat trailer at Edgewater on 7-10-11. Called these guys and service…read morecouldent be better. They had a hard time finding out what part number/size my bearing was..but using the old bearing as reference and acually going back and measuring each bearing until they found one.. I was impressed. Highly recommended crew. Thanks again.

Prices are great I wish they had more in Cleveland sometime the wait time is hectic other than this…read morecustomer service is great it really helped us women out who don't know exactly what they're shopping for

I absolutely love these guys!!…read more Cheapest car parts around, knowledgeable employees and great attitudes! Ty and Will have helped me with fixing my 2 cars, they're patient with me. Mainly because I don't exactly know what part I need. Lol! If you're looking for car parts, I highly recommend these guys!

It's a Pull Apart. . . You go to their lot, find a similar vehicle to what you're looking for and…read moreharvest the part of its there. Fortunately for me, they had about eight vans that were comparable to the van I was working on. The process was easy. I had checked online so I knew they had four vans on site that were matches. Knowing what you are looking for is a big help. The rows are pretty well indicated on the outside of the sections. Each vehicle has its own label to identify model & year. The counter staff was helpful. The check out was great. I paid about forty times less for my part than to get an OEM replacement. The vehicles are spaced well enough apart to easily work on them. You need to bring your own tools, but I feel that's common sense. If you're coming to find a part to harvest, you best bring your gear, otherwise got to an auto parts store. Overall, it was a good experience, especially for a first timer. Thank you all for your help, and for the off duty police office who was there to keep us safe.

Kemi, at the Brookpark location on W.130th. She is Awesome…read more When I say that she was totally helpful. It was my first time there. It felt like I was amongst family. The place was real professional. The staff was so helpful. I even met a few interesting people there, too. So , the overall experience was Great Thanks again for helping out, Kemi

Working with Pearl Road was a completely different experience than what I had had with other parts…read moresuppliers. They were helpful, friendly and accommodating in ways that no one else came close to. It was a difficult part to find and I needed it overnight. They had it, got it and shipped it overnight. Their knowledge and customer service was the best. They are half way across the country, but they are at the top of my list of bookmarks. Thank you, Debbie.

Moe is one of the most amazing people I've ever met! Not only did he help get me back on the road,…read morehe installed my battery and price matched me to ensure I got fair service! This man needs a raise!!

Fustercluck on the wrong size alternator for my winter bucket…read more... Next day transaction took 5 minutes and I got a $25 gift cert and even exchange on more expensive CORRECT part....

This company should be shut down. Can't seem to deliver parts on time. Get it together already…read more Never had this issue years ago. New owners and management need to go. If you can't keep employees, then it seems like an issue with the way the company is being ran. Do Better or shut it down.

I will never deal with them again 1.They indexed a part with the wrong option code. 2) it was…read moredifficult to get them to refund the difference between the market value of the two parts 3) after they refunded the difference they still sent the driver to the installer and demanded that they remove the part from the car 4) then they kindly offered to refund the difference but ignored that I had 3 hours of labor into the project. Never again will I deal with them.