Only repair shop I go to and have for years Greg at front desk is very helpful.Scott has worked on…read moremy vehicles and always done a great job the owner is a great business owner and everyone that works for him knows how to get things done right , I highly recommend this shop

Greg always takes care of me and my family. He does his research to get us the best price and…read morehonest opinions. Truly appreciated in an industry who only care about making money and not caring what's involved in the process. Most times other shops cause more problems to maximize profits. Thank you McMahan's

Worst service EVERY TIME. Just stand around and hover in the back room or at the far end of the…read morecounterand eating. Never offer help to find anything.

My daughter n my coworker suggested that I go AutoZone to get a FREE diagnostic test done. The guy…read morewas fast efficient kind courteous n professional n was in n out of there in no time, but minus one star bcuz he wasn't able to help me open up my hood. So, did what he recommended n took it to a local mechanic. We will def be back if we need some parts or other stuff for my car. Ty

I came in a few days ago when Mike and Titi were working. I asked for help finding something to put…read moremy bumper back together and Mike snapped it back in himself. I was so appreciative. Saved me a lot of time and effort. Then I bought a good snow brush and went about my day.

I came in yesterday 11/18/2023 for a quart of Frame 5w30 conventional oil. I looked all over,…read moredidn't see any. Was leaving and the woman manager asked can I help you.? I told her there isn't any over there. She went over and got on her hands and knees and looked way back in the shelf and long and behold there were 2 quarts.. I could of Hugged Her. Great Job.

Honest, reliable, and all round great! Did I say honest, already?…read more These guys are amazing. They will give you an honest quote and never try to up charge. We took our car there for a thermostat issue. They fixed the issue in the same day and the price was reasonable and better than your commercial/name brand garages. Similar issue popped up a week later. I called and they looked at again and fixed the issue at no charge! Highly recommend for any mechanic needs!

My Crown Victoria has been having its oil light flickering while stopped in drive/reverse. it…read morehappenes when the engine is low RPM after a while of driving. I brought my car to here for a QUOTE. I thought my oil pump was the issue, so I was going to diffrent shops to quote it. Well they decided to REPLACE my oil sensor without contacting me and charged me $164 the sensor was already replaced and I told them that. The next day i went to work and the issue was present, still.

I was back to get batteries for my key fob. I also inquired about a battery for my car since mine…read moreis six years old. This store has people in and out every time I'm here, and that's good. The staff is very helpful.

I had to go and get some new wiper blades and fluid for the car the other day and decided to stop…read morehere since I was nearby. This is my first time in Napa and what a great store - as far as auto parts stores go. The people who work there ( there were two and they were good with masks and distancing ) are super friendly and helpful and made the experience so easy. Sure, it is jam packed with stuff but that is to be expected. The prices are better than some other places nearby and even compete with online retailers. Clean store and very good experience.

I've recently started experiencing gear slippage and sluggish acceleration in my 2020 Ford Transit…read moreConnect. After researching the issue, I found countless reports from other owners describing transmission failures occurring between 60,000 and 100,000 miles on this model. That sounds like it should considered a recall. I reached out to my local Ford dealership to ask about financial assistance through Ford's "Goodwill Assistance" program. My vehicle meets the program's general eligibility criteria--it's under 100,000 miles and less than seven years old. However, I was quoted $9,492.50 for the repair. Without any financial assistance, a repair of that cost is simply out of reach for many people with a median income. At just 94,000 miles and six years old, I never expected to be without a working vehicle due to a major transmission failure. It's incredibly disappointing, especially after learning how many other owners have experienced similar problems. Because of this experience, I've made the decision that my next vehicle will not be a Ford. That decision isn't one I make lightly. I grew up in a Ford family. I've owned and driven Ford vehicles my entire life because I trusted the brand and believed in the quality of its products. I had genuine brand loyalty. Unfortunately, this experience has completely changed my confidence in Ford.

Matt Voloschuk, service advisor here, took amazing care of me. My Bronco had a rear defrost wire…read morethat came loose, and they had to replace the entire back windshield. It was covered under warranty, Matt let me know that the auto tech saw other things that needed to be replaced, also under warranty, and took care of that for me too. I had a pleasant experience buying my Bronco here, and the service department has been phenomenal too. 5 stars for Ganley Ford Parma, and Matt Voloschuk.

I wish I could give them 10 Stars! M & S AUTO REPAIR IS…read moreAWESOME! Auto Repair INC. on Smith, by the Veterinarian, should be boycotted!! They were awful to my neighbor and friend Sharon. They were going to rip off a single mother of 3. 700.00 to replace a hose? Oh, that's because the hoses come in packs of 2, even though Sharon needed 1 hose replaced, they were going to charge her for an extra part, that they were not going to use on her car. I know parts are expensive, but that's ridiculous. She told them that was too much and called around and M & S Auto's estimate was for 260.00. They recognized the dire need of a working Mom. They had compassion for her situation and helped her. They fixed her car in 20 minutes, instead of the Tuesday, originally stated. She had her car towed to Auto Repair Inc.1st. They did a diagnostic test on her car. They charged her 70.00 for that, and gave her the 700.00 estimate. When she wisely declined, she tried to pay the bill with her credit card over the phone. They refused to take payment over the phone, and refused to release her car to the towing company. She was sick, with 3 kids, I gave her a ride to the shop to pay in person. They made her wait around the desk, while the workers stood around, taking another customers info over the phone. One guy told her to quit asking questions. What type of men take advantage of a woman, who is obviously sick and struggling. Speak to her in a way that she comes out sobbing, at her wits end. SHAME ON YOU AUTO REPAIR INC. KARMAS GONNA GET YOU. THANK YOU M & S AUTO, not only for fixing her car quickly and at a reasonable price. But for showing compassion to a young family in need. Your great business practices will be passed on with recommendations from us!! Thank you so much!!

I was recommended by another customer and I can say I was treated great. They were very…read moreknowledgeable and caring and understanding. I am very happy with the work done on my SUV. I will be telling all my friends and coworkers to come to you.

Was recommended this place by one of my best friends. And I don't think I could have had a better…read moreexperience with their customer service. Rich and Matt and everyone there was top notch and made sure I understood what was going on.

I've been taking my vehicles to Columbia Cook Sunoco for over 30 years as needed. I am always…read moresatisfied with the repairs and diagnostics performed. This is the old school kind of place where when they go through the vehicle check you will know what should be done soon and in the future if you will be keeping the vehicle. Friendly and knowledgeable mechanics.