they have reliable parts especially for mechanics,i do work for a local shop on the eastside of…read morecleveland

Called and ordered a simple alternator. Guy on the phone I'll refer to as "No name" because nobody…read moreever gives a name because there in no accountability in this establishment, says "I gotta get it from my warehouse, it will be about an hour." So after waiting an hour and a half, I called ahead to make sure it was there before I go up there. Low and behold nobody answers. So I wait 15 more minutes and call back. Still no answer. So at this point its now been 1hr45min. I drive there up there and not only did they NOT have it, they lie and say "it's en route. Bout half hour." So I drive back to my shop and wait. I call 45min later, they then put me on hold for 15min!! This is a small parts store with people working there they're only job is to ANSWER THE PHONE. No name gets back on the line and blames the warehouse!! I couldn't believe it. They had me waiting over 3 hours and still tried to deflect blame. I went to a competitor and they had me in, paid for and out in less than 10min. Just a reminder that sometimes its worth the $10 extra to go someplace that treats a customer fairly.

I always have used Amherst AutoZone since their arrival in Amherst Oh…read more The crew is the greatest, always knowledgeable and helpful. I made a purchase last May that had me scratching my head, I stopped in two days ago and explained what was going on. They answered and helped me within five minutes! The manager is great, the crew is great, I could not imagine going anywhere else in our area for help or simply parts. Great job AutoZone of Amherst!

As an old lady, I don't often make a stop at auto places. However, I needed help replacing the…read morebattery on my car fob. A very pleasant young man helped me. He replaced the battery. He was so helpful and had such a nice pleasant manner.

I don't usually frequent this location. The area that it is in has seen a decline in business over…read morethe past decade, so it's neither desirable nor convenient. However, they do good business. The staff there are helpful and engaging, and honestly seem to go out of they're way to save you a buck. I was. having some work done on my car at the dealership and one of the employees went out of his way to get me some prices on the equipment so I could keep them honest. Sure, a smart long-term sales play, but usually that effort isn't expended by the average clerk. Kudos.

Meh, your basic auto parts store. They were helpful, and found the bulb I needed, and even offered…read moreme the unguet that would make it so my bulb lasts longer.

O'Reilly's customer service could be a little better and they could be a little more sensitive to…read morewomen they think everybody who come in and ask for parts know what they're talking about we are not mechanics we are women we need extra help and explaining they also have a problem with never answering the phones I also don't like when I talk to someone and when I get here he's not there to confirm what we discussed and I have to repeat it over and over and the prices change

I've been to many auto parts stores in the Cleveland area, but this one is the best. I keep going…read morebecause Adam is a great help and such a nice guy (and his penmanship is spot on). I feel lucky that he's there every time I need something different for my vintage Yamaha motorcycle. O'Reillys, I hope you always have this man because he's a gem.

I really enjoy getting parts at this store. Unlike the big, shiny, well-lit places like O'Reilly…read morethis store has the look of a place where people who know about cars go to talk about other people who know about cars. The guys are friendly, helpful and professional. It's perfect for the small town it's in. Prior to becoming part of Federated, this store was a family owned parts store called Mancini's Auto Parts, and it still feels a little like a mom and pop shop. And that's all good to me. There is nothing a big shiny parts store can do for you that these guys can't, but the atmosphere, service and sense of integrity I get is never matched. The big places never have the same guys working in the store when I return, Federated is the same guys always. It just gives me confidence. Prices aren't different, either. It just feels like a place your dad or grandad might have gotten parts from. It's comfortable.

Very good products and pricing. The people working there are very knowledgable, helpful and know…read morewhat they are doing. Much better than the large auto parts chains who employ people who know nothing about cars.

I cannot stress enough how important it is to find a mechanic you can trust. Look no further than…read moreWest Park Auto Care. On more than one occasion, I have gotten repair quotes for my Jeep and they are always lower. I can also remember a certain mechanic wanted to charge me close to $1000 for radiator work that WP Auto did for less than $200. Times I have dropped off for oil change and they did and extra service and didn't charge me. Old school auto shop and run the right way. They definitely have the customers best interest in mind and I wont take my Jeep anywhere else.

Have driven by this place for years. Found myself with a slow leak in one tire for a few days…read more Remembered they had a sign that read "We fix flats". Drove up and 10 mins later left with a patched tire. Nice guys. Fast. Friendly. $18 all in. Peace of mind was worth it.

Recently moved to cuyahoga county and needed to pass an echeck which I knew nothing about went to a…read morecouple places and got outrageous quotes. These guys fixed my problems and changed my oil for less and were so nice. They explained everything and my car is great. Will be getting all my service done here from now on.

I have been taking my Nissan Juke, to Bedford Auto repair for 3 years now. Moe and his staff always…read morekeep my car in tip top shape. I recommend this repair shop to all friends and family!! Best place ever and at affordable prices!! The only place I will ever take my car. Thanks Bedford Auto Repair !!!