My Mom was on the way to run errands and her 2010's era Kia Soul car wouldn't start. We jumped her battery and her engine started revving again! While her battery was already way past its expected life at 5 years, we wanted to see how far it could go! After all who doesn't want to stretch their car battery's life!? We needed some groceries and my Mom was happy to make a quick run to HEB. Her car started up and a smooth-drive-up-Anderson-Mill later she made it to HEB's parking lot on the corner of Anderson Mill and FM 620! Fast-forward one hour, after a pleasant grocery shopping experience, her car stalled when she put her keys in the ignition... Fortunately a gentleman from our wonderful Cedar Park community saw my Mom was in need and helped her jump her car again. A few cable connections later and she was on the way home! I'm still grateful for that gentleman's help! Turn the clock forward a few days and my Mom was ready to get on the road again with her list of errands in hand. *Click... click... click*, my Mom's car battery wouldn't start... We stretched it as far as we could. This time it was time to get help from the Good, Professional People at Autozone! Our Amazing neighbors who are like extended family members came over to help us remove my Mom's car battery! We kind of tried a few things and then our neighbor Michael recommended that we just jump my Mom's car again and drive Together to Autozone! Thank God my Mom's car started one last time! We got on the road, nervous that her Trustworthy & Dependable Kia Soul would stall along the way. With anxiety at the wheel, we vroomed up Anderson Mill and onto White Stone! We both sighed with relief when my Mom's car was neatly parked in front of the Autozone doorway! When we went in, a kind, hardworking, cheerful staff member named Kilani greeted us and asked us, "How can I help you?!" My Mom shared about needing a new car battery and Kilani was quick, professional, & effective at finding us the right battery for her exact Kia Soul car model! She shared pricing & warranty options as well to fit our budget! Once my Mom chose the best battery for her budget, an older staff member & gentleman helped us complete the purchase! A few minutes later, Kilani had the new battery in her arms and asked us to follow her to the car! She got to work with removing my Mom's previous battery! Turns out Kia Soul's are a little complicated, haha! With the screws removed, the battery wouldn't budge! Kilani tested a few things and then asked the store manager for help! He was quick & professional as well and excited help us! He found a tricky panel that needed to be unscrewed and then the battery slid right out #TeamWork ! We thanked him for his help while Kilani put the new battery in! Just a few minutes later, my Mom had her keys in the ignition with the engine rumbling nice & smooth! We were back on the road with confidence! Thank you to Kilani and the rest of the professional team at Autozone on White Stone! We are Grateful for your help & service! We look forward to bringing our cars to you next time we need a replacement or repair! read more

No one enjoys starting their day with a dead battery. I came in & I was still under warranty (make sure they check). Thomas M. Was my salesperson. He checked for my warranty date, checked my battery, got the new one, & installed,. Such a good experience. read more

Other than high battery prices (which seems to be the case with all the standalone parts places as compared to Walmart), I enjoy visiting the Cedar Park AutoZone. They are always well stocked and have about anything you need for your automobile, from actual parts to cleaning solutions. Their prices include installation of basic parts like windshield wipers and batteries. I am always greeted by the friendly staff when I arrive. Sometimes the checkout process is a little confusing. There is one main register that is rarely manned. Then there are a couple of computers down the counter where the employees look up available car parts. Customers can also pay for those parts there at those computers. If you only buy something from the salesfloor, and the 2 or 3 employees are helping customers needing parts, there is nowhere to pay. You don't know if you should go stand at the main register and wait or get behind one of the parts customers and wait. It doesn't happen often, but it does when they're really busy. The prices are in line with other parts houses, and they also collect used motor oil without charge. So if you, like I, change your own oil, you can take the used oil there for disposal. read more

I was pleased that they had the battery and oil I needed. When we walked in, we were acknowledged and directed to where we needed to be. There's a huge wall of motor oil! I found an employee willing to indulge in a search for a compass for my dash. I knew it was an item carried mammy years ago, but he liked and checked to see if they had it in stock. No luck, but I appreciate the effort. read more

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Brake pads are needed and the staffs showed us what we need and brought the right ones right away! Very practical and nice to have a good auto zone in the community! Cheers read more

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They are available right away. Joshua was so helpful. To look at my Battery and alternator. I would always come back

Been going here for awhile and haven't had issues until a manger tried to basically tell me im stupid, knew what part i needed and came in for it, about 10x over he continues to ask 'how do you know it's that part' tries to tell me the two parts were the same when they clearly weren't, I've worked on cars for years...im not stupid. He walked away and sure enough they were different, I don't come in clueless I know what I need when I come in. Beginning to think autozone workers don't know anything about cars. read more

Worst Autozone in town. Made the mistake of going there got what I needed from the parts counter and turned to head to the register like I have always had to do only to have the the employee yell out "oh you have to pay for that!" I wasnt heading towards the exit I took one step from the parts counter. Never have I paid there, so I ask do you have a cash drawer here? The low IQ employee says "oh are you paying with cash?" How would you know before accusing me of trying to steal? Autozone is known for having low standards but this location is a clown show. read more

Worst customer service ever. Keyloni was very rude. Did not even help me find the oil I needed. Then said she didn't know anything about helping us put the oil in. She didn't even try to ask anyone else. Why are you working at AutoZone. Very disappointed read more

This used to be my favorite autozone until this girl with black hair started working there. She is no help. She is very very rude and needs to go get a new job if she doesn't want to help. read more

Assistant manager Mike Martínez was rude and would not help us. Go do a different autozone.

Worst auto zone around. Manager does not care about the customer, there were 8 people in line, person walks in and cuts everyone. Every single customer was very upset. FYI you will not get anywhere talking to a manager. Recommend going to corporate. read more

AutoZone - Auto Parts & Supplies Near Me - Cedar Park, Texas

I went in yesterday and was greeted by a very rude lady. I asked her where something was located, she stood there and pointed. Typically, they walk you to the aisle or be sure you find what you need. She was allergic to moving from out behind the counter. Once I came up to the counter to pay, she was sitting in a corner, so I walked toward her. She pointed (yet again) to go back to the other end where she rang me up. She never smiled, she was never polite, and she seemed annoyed that a customer was in the store. I don't have her name, but on the receipt it shows CSR#54. Based on this experience, I won't be going back. read more

Tina L and Aidan L went above and beyond when providing customer service. They helped me with my car issues.

Stock and selection of store was great. Came yesterday for a battery and was able to find what I needed quickly. However the young lady who helped me initially was incredibly rude. I wanted to confirm that I was buying the right battery & that seemed to annoy her and she shut down my questions. An older man finally came over and helped and was able to take a look at my battery and the one I needed and helped me quickly & carried it to the car. Won't come back to this location if I don't have to, a lot of people come in having a bad day from car issues and should be met with kindness not hostility. read more

The lady manager was very unhelpful. I had made sure to ask beforehand if I could return a wrench set if it was unused and unopened and was told yes. The only thing she kept saying was "we don't return tools". And insisting no one should have told me that. Well someone did... so maybe train your employees better? She could have made an exception because they were unopened but had an attitude and was dismissive from the beginning. Now I'm out $50 and stuck with 5 wrenches I don't need. Bummer. read more

Bought another battery from JP at the Autozone at 225 W. Whitestone in Cedar Park. He is my Battery Guy, and I suggest if you need a battery you stop in this Autozone and ask for JP. He goes above and beyond and replaces the battery like it was his own car. Carefully cleans the terminals with a wire brush and treats them with corrosion preventing chemicals. Took the old battery out of my 2014 VW Jetta TDI and installed the new one quickly and proficiently. I HIGHLY recommend he be your Battery Guy too!!! read more

Timothy and his staff were so kind and helped me read the codes my car was throwing. While have a look under the hood to help.with changing an air filter, recognized my coolant reservoir was missing a hose. They promptly went back in to get the right length and help install it, explaining what it does and making sure everything was secured. Great team work, customer service and you can tell they care about the safety of them customers. Thanks to all of them I was able to get where I needed! read more

Very nice clean store. The staff is friendly, knowledgeable, and professional. They honored a battery warranty though we couldn't locate the receipt. This was because our information was in their system that we purchased a 60 month battery a year ago at the Rancho Cucamonga, CA location. It was dead as a door knob. However, after I installed it and checked the voltage, I believe the alternator in my sons car is bad. read more

AutoZone - The 60 month battery we bought a year ago in CA died. Exchanged it at no cost. But I think the alternator is bad. - Auto Parts & Supplies Near Me - Cedar Park, Texas

Maybe this is an over-rating, but I was especially pleased with the prompt friendly, and accurate service for the simple purchase of a single part. But the comparison is to a different auto parts store which had sold me the wrong part. read more

Thank you to Andrew for being so professional, friendly, helpful and proving great customer service! I came into the store needing my battery tested because my car was hesitating to start that morning. Andrew tested the battery and found it was dead. He correctly specified a new battery for me to purchase and installed it for me on-site. I highly recommend this location! read more

I needed new windshield wipers for my husband's pick up truck. Mr. Vasquez helped me pick out the right ones for the truck and put them on for me. He was quick, courteous and earned a new customer from now on. Hundred percent recommend! read more

AutoZone is the only place to buy the [parts I need for my car. I don't need them often but when I do I go here. Of course, they have a plentiful supply of parts. What makes this place special is the staff. They are helpful and knowledgeable. Being a woman, I have had terrible luck when dealing with anything car related. I hate being talked down to by men selling auto stuff. Never had it happen here! They help me find the part, ask who will be doing the work. If I tell them I am doing it, they suggest the best way to do it or point out a tool that will make it easier. Prices are reasonable. read more

I used to love this store. Exceptional customer service every time. But new manager is more interested in "rules" than in helping customers. So Sad. "Just point to the a/c low pressure port, please." She refused. Insisted she had to be certified in order to point to the right location(?) I suggest you review your customer service training module, madam, before you lose another customer. read more

There is an employee an this location by the name of Jorge. This gentlemen went above and beyond my expectations for helping someone out. I was just trying to fill the holes in my bumper where the license plate was and he dug through boxes just to find me plugs. This guy seriously needs a promotion and a raise, most other employees I've delt with in the past are not helpful at all. This guy is next level and should be compensated. Thanks Jorge! read more

Hard to imagine someone being a part time manager and still not understanding how to use the cashier equipment. But that's what goes on here

Would literally rather go ANYWHERE else except for here. Hector, the sad excuse of a GM, has said he will not "Go the extra mile" for his customers (THAT IS LITERALLY THEIR COMPANY MOTTO) So unless you are dealing with Jackie, Sydney or Walter... I'd run FAR away to the next one down the street by the other new Walmart closer to parmer or the one by 620 or even to Advance down Bell or the new Napa...... but NOT autozone. Couldnt even order parts to pick up online without Hector making a mess of things. Honestly don't understand how he is still working for this company. read more

I could go on and on about how much I love these guys, they really saved me when I was in a jam. My husband was working on my dads truck and returned a fuel pump that was under warranty. Being that he has never replaced one on this truck he did not realize that he had accidentally left a plastic piece in with the pump that actually belonged on the truck. We got home and realized the error 10 minutes after closing. He called them immediately and someone answered the phone, he was a savior! He put the part in a bag outside and we were able to come and pick it up. Not only did he answer the phone after closing but he seriously went above and beyond. Being a man my husband did not get his name, but we are beyond thankful for his kindness. Thank you so so much! This is now our go to Auto Zone, and we live 20 minutes away! read more

Inexperienced at best or unprofessional customer service. When a customer is standing at the counter, me, who had already waited in line to get to the counter, and then you take a phone call and decide to go on a hunt for the caller leaving, me waiting, you make the wrong choice. Put the caller on hold and take customers in order. There are plenty of other parts stores, sydney. read more

Last week, I needed to replace a worn battery. Before the guy would sell me a new one, he tested my old one to see if it would hold a charge. In the end, it wouldn't, but he tried very hard to make sure I really needed it. The store is very clean, layout is nice, and they so far have had everything I've needed. read more

This is always a good experience to go here. The people are knowledgeable and friendly. The staff always appreciate you as a customer. This is a place where they make you feel as you are service expert. I recommend this place. read more

Anthony goes above and beyond. This is the sort of customer service that truly sets him apart from everyone else.

Although the place can get busy, the folks do hustle and get to you as soon as they can. Had a 'check engine' light on. The guy checked it and told me the diagnostic gratis. Turned out to be a tripped sensor from an air filter change. No biggie. read more

Alan was awesome. He came out and installed a bulb in my tail light. It only took him a minute and he didn't charge me for the installation. I gotta admit. I like Autozone and pretty much use them exclusively for parts. I like that they keep all my info on file so id I bring a battery back under warranty they give me a refund for the difference. Their employees seem well trained and like the know what they are talking about read more

I stopped in last Sunday to see if they had a headlamp replacement housing for my pickup . They didn't have one in stock but ordered one. Someone from the store called me on Tuesday and said the part had arrived at the store. I went to her the part and it was not the correct part. Not a real big problem, things happen, but then the circus started and it took three (3) different people to locate the correct part, cancel and refund the incorrect part, order the new correct part. I think this effort took the three people about a half hour.+/-. Way too much time passing the football around and I asked the same question by all three. Maybe I'll try Advance next rime. read more

I been coming to this location for many years, well today I came in to buy tail light bulbs and they rang up almost 9$ I was like damn the tag said 5$ and I showed the guy and he said they were in the wrong spot, i was ok so its 5$ right he said no that their in the wrong spot, I told him I didn't stick it there that they did, so I went to advance and guy never said sorry, hold on let me talk to my manager or what ever, it's only a few dollars and money isn't a issue, where is the customer service? read more

Gotta give some props to Auto Zone in Cedar Park. They replaced the battery in my car in the frigid wind and cold and did it cheerfully. There were at least 3 other customers getting new batteries this afternoon as well, and each employee was courteous and helpful even though they were freezing to death. I hate auto parts stores in general because I find that many employees talk down to women. But in this store, I felt like each employee this afternoon (there were four that I saw) were helpful to every customer that came into the store, including me. read more

This is the first time I stopped at an auto zone to pick up car accessories. The person at the register told me he would help me fit the accessories if they were easy to do. After making me wait for about 20 mins he came to help me. After a 1 minute half hearted attempt he gave up and left me hanging. I wasn't expecting autozone to do this for me for free but would have been delighted if they had. I would have gladly paid a small fee too. But this employee's attitude left me worse off than I was when I had walked in to their store. read more

I went to buy a rear light for my MDX, I was clueless, Laurie got it for me and she even installed it for me!! She was an angel!!!! And extremely professional with this social distancing! read more

The guy behind the counter was super nice and helped me right away. They had what I needed. I fixed it in the parking lot and I was on my way. read more