Ethan is amazing super helpful if need a auto store go to Ethan's on university in Georgetown he's…read morethe best Kenny

Ethan went above and beyond to help me with my battery. I was out of there within 5 mins. Great…read morecustomer service!

Rick D! Thank you for helping us installing and buying the…read moreright parts, after going to another auto part shop and getting the wrong parts

Mr. Frank was super helpful to the Georgetown cross country team. They let us hold 2 car washes in…read moretheir parking lot. They gave us supplies, let us use their hose and hydrated us while we were there! Come check out this location and experience wonderful service!

This place always has what I need and they work hard to help their customers. Additionally they…read morealways check my ID before running my debit card. I sincerely appreciate the extra security.

My husband came by today to hopefully get a new battery for my car. After he decided he would look…read moreelsewhere and started to leave, he couldn't get my car started up again. Upon asking somebody to help him, the employees were very rude and unhelpful and acted as if it were an issue to help just because he didn't buy anything. Terrible. Don't come here if they're going to get butt hurt over something like that.

I was blown away by the amazing customer service here. In this day and age it is incredibly rare to…read moresee staff that listen and are knowledgeable enough to answer questions about the products. Audra not only helped me get the correct headlight for my car, but she came outside and installed it for me in two seconds! I will definitely be coming here from now on for all my car part needs. Thank you!!

Called the local dealer, Hewlett Chevy, about getting an alternator changed on a 2007 Chevy Cobalt…read moreSS with a 2.4L engine. They quoted me $1,100 and they don't carry the part so it would be in on Tuesday if they ordered it today. Auto Zone quoted me $169 and didn't have it in stock so it would be a Tuesday availability as well. I called O'Reilly Auto Parts and they had it in stock for $149. It was a booger to change, and it took me about 4 hours, but I saved a ton of money $$$

The guy, long hair, behind the counter could not be bothered less to help me. Obviously customer…read moreservice is not his strong suit and I shall take my business elsewhere. Too many options for poor service in this day and age, do better O'Reilly!

I used to work here for a few years and I can say it's gone extremely downhill I have low profile…read morecar I couldn't access sight of the oil filter without taking it off and draining the oil I had gone to this oreillys and ERIC "helped" me and look up a filter for me I buy the filter and oil and go to change my oil I put on the oil filter and oil no problems start the car my OIL FILTER ROLLED OUT FROM UNDER THE CAR AND I NOW HAVE 7 quarts of oil in my driveway why did this happen you ask it wasn't installers error it wasn't the threads being messed up it was because this employee sold me the wrong filter turns out this dumbass looked up a c6 oil filter instead of a c5 and didn't think to double check with me what kind of vehicle I had Avoid this location at all costs if you do go in have your part number ready and don't listen to anything this guy from autozone now oriellys employee has to say his head is full of hot air and that's all he blows out Jeff fire this guy he's going to hurt more than help if you even care about your stores (Jeff is the district manager by the way)

Great service by Jordan I got a check engine light on the way down from Fort Worth to Austin on…read moreMonday evening. They were able to read the code and I was able to determine it was not critical. Put in 3/4 of a quart of oil and some gas treatment and was on my way. Huge shout out to Jordan for taking care of me. All well.

Ever get a check engine light late on Saturday night?…read more This location is open until 10:00 p.m. The young gentleman that assisted us at 9:30 p.m. was both pleasant and helpful. We are going to try cleaning the mass air flow sensor first before buying a replacement but we thanked him for confirming our suspicions. Highly recommended.

They take used motor oil, but do not take the container. Next time I'll take it to AutoZone…read more They'll take the oil and the container.

Every auto parts store varies in quality- all based on the employees they have. This store…read morecurrently has a great team that does everything they can in these trying times to help you with all your auto needs

You'd think the big store that lets you know as soon as you get out of the car where you have to…read moreenter and exit and whether you can enter or not because of the number of customers in the store would be able to tell you what they can do to help you with your car. But they don't. The Auto Center is, in our Covid-19 time, officially closed. But you're not SOL if you have a battery or basic car need. The Auto Center is now where employees come and go through the vacant, cavernous garage and get checked in coming to work now. Where you could once pull in to the parking lot tohave your car worked on is now closed off to public traffic and dedicated to employees. You can still do basic car maintenance a la Wal-Mart with car parts still available. BUT they don't make it easy. I went in needing a car battery. The one I had was from Wal-Mart and I needed to return it there to get it recycled and get my discount. No one was back in the auto area. The section with car batteries was actually taped off with yellow caution tape. Workers I asked in other parts of the store couldn't tell me whether or not I could swap the old battery for new. I went home and called the next day on the chance of someone actually picking up the 'automotive' line. On my second try, I was successful. Turns out, with someone available in automotive -- even though they're closed -- they'll help you get your battery. You can take it to the front to customer service and exchange your old for new. Convenient like when the garage is open? Nope. Convenient so if you come in and get your questions answered? Nope. New battery in truck and old battery being recycled? Finally.

Immediately lost my business because they refuse to answer the phone. Called multiple times over…read morethe course of two days to try and get a quote. If you are understaffed, then that is obviously a Walmart problem but regardless... Discount tire got my business.