We came in with a battery problem yesterday. Employee Gabriel was great! He quickly replaced the…read morebattery and diagnosed a problem with the alternator. Very helpful and patient.

We took my wife's car in to get the battery checked as we were recommended to have it replaced by…read morethe someone else. The gentleman who helped us ran the battery through the tester and showed us that our battery was running well and working fine in every aspect. He not only checked the battery but the starter and something else as well to ally our concerns that we did not in fact need a new battery! His refreshing frankness has made us fans of this store for life! We will use this location for all our auto care needs...

What can I say? Lots of busted out vehicles to pull decent parts from. $2 to get in. They sell…read morewater and gatorade and take credit cards

I drove over 4 hours for a part and I get there and they say I can't get till Monday. even though…read morewe discussed on the phone the previous day, I made it too late so I had to drive back and then to wrench again, and they say I can pay for it but can't even get it till Monday evening! ridiculous! 0 stars, don't recommend Snyders wrench a part!!!!!!!!

I just wanted to say a huge thank you to Brandon at the Service dept. I walked up yesterday as he…read morewas locking the front doors and he immediately asked if I needed help. He could have said sorry we are closed. He helped without hesistation. I was trying to pick up my car. Than k you, Brandon for your care for the customer. Yesterday was not a good day for many reasons. His kindness and effort was greatly appreciated. Thank you, Brandon.

I'm going to pre-review the experience of a family member thus far. (RR Toyota Service Center…read morestill has the vehicle). 2023 Crown still under original warranty and has a certified warranty. Brought in because of Revving issue and washer reservoir issue. Received a Text message that states to pay them almost $400 due to rodents chewing through a hose on the reservoir. (on a garage kept super clean barely driven vehicle) When they were questioned about it, the statement was: well it could have happened while you were at the grocery store by a squirrel or rat! You mean those little critters Crawled up in the hot 150 degree engine and used the hose as a straw to swig down the washer fluid? We would like to see pictures please? Statement about getting a photo was: Well the mechanic can't get the camera under there without taking everything apart. Then How the hell would you know that critters had a hood party passing around a hose full of washer fluid with a chaser of bug repellent in the middle of the day??? I CALL BS!

came to AutoZone and needed help with my coil calvin came out and brought tool for me quick and…read morefast he is a excellent worker great job

The team at this location are incredibly kind and helped me to the best of their abilities in a…read morefrustrating situation. Ibrahim, Calvin, and their team are amazing!

Working in a parts store you have to have some sort of knowledge of not only parts but customer…read moreservice, a young man was working around 12:50 today and I showed him what I was looking for today and he didn't look, didn't help, didn't go over to the shelf where I'd been looking at or even look in the computer to see if they carried the item and were just out of stock. Just looked at me and said "if it's not on that shelf we don't have it." Awful customer service. You should at least look into it and offer an alternative (which they did have but I had to hunt for it. I will Not be returning because of the lack of care for customers. He seemed irritated and annoyed when I informed him of this matter. More interested in talking to the other employee than actually being helpful to customers.

Great new location. They offer pretty much everything you need, and if they don't have it, they can…read morecheck other locations. The staff is knowledgeable and friendly. They have a reward point system that really works !!!

Fantastic service. These folks really care about customers. They're been in Georgetown for decades,…read moreand it's great to talk to them. Prices are super fair.

We've had a problem with our windshield wipers turning on automatically when we start the car. It…read moremight happen three times/day and then stop for two weeks. Totally strange. Took the car in to where we usually go and they couldn't figure it out. Went to the Ford dealership but they couldn't even look at it for a week and since we have one car that wasn't going to work. My husband called Ford and they were clueless. He made an appointment at Honea's and they figured out the problem, which had to do with a setting. They showed my husband how to fix it. Thank you to Honea's for fixing the problem. We will highly recommend you to friends. .

On Thursday, June 25 I went to my local Honda Service Center because my brakes did not feel right…read moreand I was preparing to leave for a trip to Missouri on Saturday, 27. I reminded the service advisor that I had been told at the last oil change my car was due to have the brakes flushed. He was concerned about my safety and wanted to make sure my car was in top shape for the trip. I waited in the lobby for the service to be completed. When I received my car, I thought the brakes felt somewhat better. Saturday, June 27, I left early on my trip and when passing through Austin, I realized I did not have brakes. I was very scared and called my husband to help me find a Honda Service Center. He found that I was very close to the Round Rock Honda Service Center. When I arrived at their location at 8:30 a.m., I almost couldn't slow down enough to turn into their driveway. I was met by Sean Kizer, Round Rock Honda Service Center Advisor. I explained the situation to Sean, and he suggested I needed to have my brakes flushed. I told him that I had just had them done on Thursday. He asked if he could drive my car to check the brakes. He told me that he almost didn't get the car to stop at the garage door when he came back around. Sean indicated that they would be getting the car in right away to figure out what needed to be done. They did another brake flush and found some air in the lines, but the brakes were still stiff and not working. While trying to check on the actual brakes it was discovered that one of the lugnuts on a back wheel was cross threaded. They were certain it was that wheel that had the brake problem. The whole scenario was mind boggling to me because I had a funeral in Missouri, I was trying to attend on Monday and was being told they didn't have the lugnut and parts they expected they would need until Monday, June 29. I asked Sean to talk with my husband on the phone to explain the situation. They discussed the situation and I was able to understand more of what needed to be done. Sean immediately got busy locating the aftermarket parts my husband had just requested so they could get me back on the road. During the day, I would check in with Sean and get progress reports. He promised me they would get me out by the end of the day. The staff at Round Rock Honda Service were very friendly and helpful. I met the mechanic Kevin and was very impressed with him. Even the parts clerk helped me with the coffee machine. I happily and safely drove off their lot at 3:30 p.m. that day. Thanks to the Round Rock Honda Service Center staff, I had a safe trip to Missouri and return home.

Friendly staff and efficient services. My vehicle was in the shop longer than anticipated due to…read morethe call volume of customers and vehicles needing to be serviced. Round Rock Honda Service Center provided me with a lender vehicle (2026 Honda CRV), which allowed me to continue my weekend plans in Austin. Huge shoutout to Mo for being a solid dude and assisting me with my vehicle service needs!

Had a great experience at Gene's Auto Repair....Good work, punctual, organized, and nice Guys!!!!read more

To be honest... I feel bad that I didn't buy his services to fix my truck... these guys are 1000%…read morethe kindest professionals I've ever come across. I would recommend this A Team Motley Crew. But even though I didn't buy the repair services, the guys still found out what the problem was and even told me. My buddy said he'd fix it... still hasn't because it was a strenuous repair (funny how that worked right!?) yet still I have to give props where it's definitely due and this company gets all the love from me and my family. THANK YOU Gene's Auto Repair people come to your shop on negative emotions with broken cars and always leaves your place of work with positivity. God bless you guys.