The employees are so kind and helpful!…read more I stopped by the other day when my headlight went out. They were going to help me change it and everything. I was about to pay for the new headlight when the technician said, looking at the old light bulb, "This looks fine. Maybe you don't need a new one." After re-connecting the old light bulb and tightening the wires, the light worked fine! They never charged me for a new light bulb, or even for the labor of fixing it for me. They were so helpful and kind! Great store!

I can always count on O'Reilly for fast and efficient service. I needed a bulb replaced on my car…read more The associate was so helpful. I was back in my car and on the road again in only about 10 minutes. Thank you!

A-Line is an old school, no frills parts store. They carry higher quality parts than the big…read morechains. The guys at the counter are skilled, and useful with their experience. I recently found a higher quality rebuilt alternator at A-Line for less money than the 3 big chains in town. They also loaned me tools to swap out the fan shroud that I forgot to remove at home. I almost turned it in and they made sure that I swapped it on the spot to make sure that it fit and aligned properly. One big differentiator for A-Line is that they can resurface heads (and I would assume rotors) with a full machining shop. I will always check with them first when searching for replacement parts.

AWESOME place - Friendly, very professional. Fast and very knowledgeable staff. Great quality…read moreparts, including Motorcraft and Federated. A pleasure to deal with every time, I will always be back !

Good Customer Service Thank You Amber and Ricky for putting the lightbulbs in my car I'm so…read moregrateful for y'all

Brought a 12V battery from my Tesla in to get tested (it failed), but the larger bearded employee…read moredecided to make comments about "getting a new one from Daddy Elon". Felt offensive and inappropriate. (I gave it 2 stars instead of 1 because the other employees there are ok)

Right before closing, it was a race to the door between me trying to open the door and the employee…read moretrying to lock the door. The employee won. Another employee quickly rushed to the door realizing that the other employee had screwed up and made a disastrous customer relations mistake. He unlocked and opened the door. He apologized and told me the reopening time in the morning. I thanked him and said, "I'm glad you came out because the other employee locked the door in my face." Earlier in the year I had a polar opposite experience with a different employee who couldn't have been nicer or more pleasant to work with. Therefore this review is an average of the two experiences. Recommended. Just don't show up late.

The one star is only because the establishment was tidy. No one greeted us or even asked us if we…read moreneeded help. There were two workers visible when we entered the store and one was assisting two customers. The other one didn't even bother to acknowledge us. I came in for an air filter. Looked up my car on the app and found the right one and made it to stand a lien and still nothing. Like we weren't even there. I politely placed it back on the shelf where I found it and exited the store.

Bats bats bats... Austin is crazy for bats!…read more It was a school event for my youngest that brought us here. Evidently there is a huge colony of bats under the bridge that you can watch from here too. Pull up in the parking lot...there is a lot of room, grab your chairs (blankets as well for when we went, it was cold!), and pick you spot facing the bridge. There are people here handing out info on the bats as well. They can tell you everything you ever wanted to know about the bats. I was shocked at how many people where here! It was quite the crowd considering it was a very cold night. There was even a bus load of students that came in. Then right at dusk out they came... first a couple then a few more were milling around and then the whole colony of thousands flew out. It isn't tike watching from the water at the congress street bridge but it was still cool. It was a great spot for my sons kindergarten class to see the bats for sure!

I called in advance to see if they had a product in store, and was informed that they did. I…read morearrived shortly thereafter and indicated that I had called about that product, and they had it at the counter. Now that's service!

So I'll keep it short, but I've been traveling for work non stop. Never been handy, but was able to…read morelook up which bulb I needed for my turn signal on my precious little beater car I'm trying to keep going as long as I can. Javier took the extra few minutes to come out to the parking lot with me, and helped me replace the bulb. I know it sounds trivial, but after weeks on the road, no sleep, and just general exhaustion it meant the world to me that he took the time to help me. Thanks Javier!! Hope I won't need to come back, BUT for any auto questions/parts/help moving forward, I'll be coming here 100%.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Yesterday morning my daughter's check engine light came on out of nowhere so later in the afternoon…read morewe decided to follow one another to O'Reillys to see if we could get it analyzed. We had the absolute pleasure of being assisted by James. He was soo extremely helpful and nice. He came out to the car, pulled up and printed all the information and answered all of our questions. Because he was so helpful I decided to ask him about a recent issue I started having with my car's A/C. He didn't hesitate to follow us out to my vehicle and address all my questions. We truly appreciated his assistance and willingness to help. He never made us feel like a bother (as I've felt at other stores). We decided to go to O'Reillys (specifically this location) over other establishments because of my recent experience with Tim (see prior review) and will probably now continue to choose O'Reillys because they've shown that they provide the best customer service. I definitely recommend stopping by here if you're in the area!

From the moment I popped open the door to the moment I turned around and left could have been no…read moremore than 15 seconds. Yes, it was two minutes before store closing but I hadn't looked at my watch. Instead I am met with a loud outburst from the lone employee who shouted, "Whatever you need you've got two minutes to get it because the registers shut down at 9:00 automatically." I told him I didn't need to buy anything I just needed a quick engine code reset. He told me his scanners were broken and they're getting new ones next week. That was I assume code for "I'm not going to do that now because you came in late and I'm ready to leave." Clearly a disgruntled employee that was not at all focused on customer service. There were better ways to handle the interaction. He even had the gall to glare at us from inside the store as we were trying to find another auto parts store that was still open from our phones, and looked angrily at us as he closed up. Oh oh no, O'Reilly's! Never again.

I had a really rough evening turn completely around thanks to Justin at the AutoZone on University…read moreBoulevard in Round Rock, TX. I had driven to Round Rock to go to IKEA, and when I came back out to my car, it wouldn't start. To make matters worse, my hood latch was broken. I managed to fix the latch enough to jump the car and drive to the closest AutoZone. When I got there, I went inside and asked Justin if he could check my battery and alternator. He immediately grabbed his tools and came outside to help me. At this point I was flustered and stressed, and when he asked me to open the hood, I accidentally opened the gas tank instead. Justin never once made me feel embarrassed. He was patient, calm, and kind the entire time. Using a flashlight I handed him, he helped locate the latch, opened the hood, and started checking everything. He tested the battery, starter, and alternator, and all came back good. Then, without hesitation, he checked the battery terminals because my dad suggested they might be loose. Sure enough, the grounding terminal was loose. Justin tightened everything down, secured the battery terminals properly, and even noticed the battery safety bracket in the back was loose. Even though he absolutely did not have to, he took the extra time to secure the battery safely into the housing for me. The entire interaction was handled with patience, grace, and a genuinely kind attitude. I arrived around 8:45 PM and was worried the store might be closing at 9:00 PM, but Justin never rushed me once. I know helping customers is part of the job, but kindness like that matters. I was fully prepared to buy a new AutoZone battery if needed, but Justin made a stressful night so much easier, and because of him, I'll absolutely continue being an AutoZone customer. Thank you, Justin. You were amazing. I hope I'm remembering your name correctly!

Don't come here if you want your headlight replaced. I've been getting my headlights replaced at…read moreAuto Zones across Texas for at least 15 years. Apparently they don't do that at this location. The person who I spoke to told me that he "wouldn't know how to do that." Ok bro. I'll go to another location. And I did and 15 minutes later I had a new headlight.

We cannot thank Gus, D'Undrae, and Joseph, our technician, enough for everything they did for our…read morefamily! After months of unsuccessful A/C repairs elsewhere, we brought our 2020 Honda Pilot to Round Rock Honda feeling frustrated and exhausted. Gus, D'Undrae, and Joseph listened to our concerns, took them seriously, and figured out what was actually wrong. They did a thorough inspection of our vehicle and then worked with our previous dealership as well as American Honda to get everything taken care of for us. We appreciate them going the extra mile to help us resolve everything. We finally have our car back, and the difference is amazing! The A/C is super cold, and even our kids noticed that the air in the back blows stronger. After months of dealing with this problem, that is a huge relief. What we appreciate most is that this team listened and followed through. Gus, D'Undrae, and Joseph--you made a difficult experience so much better, and we are truly grateful for your care, persistence, and hard work. We highly recommend Round Rock Honda's service department!

Friendly staff and efficient services. My vehicle was in the shop longer than anticipated due to…read morethe call volume of customers and vehicles needing to be serviced. Round Rock Honda Service Center provided me with a lender vehicle (2026 Honda CRV), which allowed me to continue my weekend plans in Austin. Huge shoutout to Mo for being a solid dude and assisting me with my vehicle service needs!

these guys did a phenomenal job, they killed it , i was in and out, end up chatting with the to…read moresales guys. great team here, finished made it look brand new again for a bakflip x4 bed cover and drop hitch . shout out to Cameron Griffith he made sure i was happy with the work that was completed and was able to knock it on time.

RUN!! I'm NEVER coming back. I had them install brand new LED headlights and running boards. It…read moretook a week+ for them to do it.. Once I picked up the truck they said "you will have issues with the running boards, they were "hard" to install. You should've got a different brand" mind you these are top Of the line running boards.. they were mad because it took more work for them. Secondly, the headlights. Right when I drove it off their dirt road, the blinker wasn't working. I took it back for them to Fix it, no "sorry about that" just looked at me like it was my fault. So they rigged it for a couple of weeks and now it's out again. Taking it to another shop to correctly fix the wiring issues since they can only mount tires and complain about hard work. No attention to detail, no quality work. Horrible.