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    B&H Customs

    4.2 (41 reviews)
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    Reviews With Photos

    Installed hitch on Audi Q7
    Toonces ..

    I wanted to get a new hitch put on my Audi Q7, and B&H did an exceptional job from my first phone call through the installation. Pat (I think the owner) took my call and said that they would have to order the hitch for me. After some digging around and looking at delivery times and prices from his distributor, he said I'd be better off just ordering it myself and bringing it in for them to install. He actually looked it up online himself on etrailer.com and e-mailed me the exact hitch that I needed. He said it would be cheaper and faster for me to do it that way given the circumstances. He would only charge me for the labor. Getting the hitch installed was a breeze too. They told me it would take about 1.5-2 hours, and that I could wait if I wanted. I showed up for my appointment with the hitch and hunkered down with my laptop to work. At one point, Pat took me out into the shop to explain that they had to cut through part of my lower rear bumper cover underneath the back bumper. He showed me exactly how they were going to do it and assured me that he would do it himself to make sure it was perfect. I really appreciated the time and care that he took to do that. When I talked to my Audi rep later, he confirmed that they have to cut into the lower rear bumper cover unless you buy Audi's hitch package. The installation ended up looking perfect, and it's solid. I've mounted a 58lb Thule platform bike rack on it with two road bikes, and there's no rattling or movement at all. I would definitely come back here for any other similar work.

    Amp research electric steps
    Jorge C.

    Product: AMP Research Electric Step bars on my 2020 Silverado Trailboss Pat & Zach were very professional and got the installation done quickly, thanks as well to his other employees who helped get the job done. - Always polite - Great prices - Good merchandise Once the installation was completed, Pat took the time to explain to me some details about the wiring and how to troubleshoot if any issues were to arise.

    This place was awesome, they installed a lift kit on my jeep and they did it in a day. Super professional group, easy to work with, and did a great job. Highly recommend.

    The finished product.

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    7 months ago

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    1 year ago

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    They did a awesome job! I highly recommend them and I would use them again. They were professional, extremely nice.

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    3 years ago

    This crew is amazing. Helped our non-profit with a custom fit & install on our transport van. Awesome handiwork and staff.

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    5 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Tomorrow will be my third truck getting something done. Great guys and very fair pricing. They know what they are doing.

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    9 years ago

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    6 years ago

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    18 years ago

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    5 years ago

    Pat and his crew were great! I had a leveling kit installed and they were fast, responsive and friendly. 10/10 would recommend this place!

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    7 years ago

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    12 years ago

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    11 years ago

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    6 years ago

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    8 years ago

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    13 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

    By far the best deals and service in town. John and Pat are honest great guys.

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    8 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - B&H Customs

    Review Highlights - B&H Customs

    “Pat (I think the owner) took my call and said that they would have to order the hitch for me.”

    Mentioned in 17 reviews

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (12 reviews)

    Yesterday morning my daughter's check engine light came on out of nowhere so later in the afternoon…read morewe decided to follow one another to O'Reillys to see if we could get it analyzed. We had the absolute pleasure of being assisted by James. He was soo extremely helpful and nice. He came out to the car, pulled up and printed all the information and answered all of our questions. Because he was so helpful I decided to ask him about a recent issue I started having with my car's A/C. He didn't hesitate to follow us out to my vehicle and address all my questions. We truly appreciated his assistance and willingness to help. He never made us feel like a bother (as I've felt at other stores). We decided to go to O'Reillys (specifically this location) over other establishments because of my recent experience with Tim (see prior review) and will probably now continue to choose O'Reillys because they've shown that they provide the best customer service. I definitely recommend stopping by here if you're in the area!

    From the moment I popped open the door to the moment I turned around and left could have been no…read moremore than 15 seconds. Yes, it was two minutes before store closing but I hadn't looked at my watch. Instead I am met with a loud outburst from the lone employee who shouted, "Whatever you need you've got two minutes to get it because the registers shut down at 9:00 automatically." I told him I didn't need to buy anything I just needed a quick engine code reset. He told me his scanners were broken and they're getting new ones next week. That was I assume code for "I'm not going to do that now because you came in late and I'm ready to leave." Clearly a disgruntled employee that was not at all focused on customer service. There were better ways to handle the interaction. He even had the gall to glare at us from inside the store as we were trying to find another auto parts store that was still open from our phones, and looked angrily at us as he closed up. Oh oh no, O'Reilly's! Never again.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (34 reviews)

    As I continue to navigate AUSTIN, I find that typical gender type positions for men have…read moretransitioned to all genders, which is amazing. Me being able to see a woman install a battery which I know is not a big deal but for me it is because I'm use to always seeing Men care to this type of service. This is the second time this week. I've actually gone to a place and had assistance from a woman when I typically think that this job growing up it's a guy job. As I continue to grow up as a older adult, I realize that we are such powerful woman. I appreciate the two ladies that helped me out today and getting my car back up and running. Being able to be knowledgeable of how to navigate and use our resources is very key and should never be restricted to gender setting. I felt not only happy to write this review about the ladies who helped me today, but I want to encourage us as women that we should never continue to limit what we know is accessible to us as women. We don't have to live in the stereotype that I have grown up in where men have a certain job and women have a certain job. We can continue to transition and grow as we thrive through this changing world . Thank you to O'Reilly for giving ladies the opportunity to be just as equally qualified as a man to service our community. Thank you again to Jen and Sabrina for making sure that I will fully navigate and use the resources that have been provided for this new battery if needed. I am excited to ride this battery out for the next four years.

    Came here to drop off old engine oils and the staff helped me get through the process right away!…read moreThank you

    B&H Customs - autopartssupplies - Updated October 2026

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