RUN!! I'm NEVER coming back. I had them install brand new LED headlights and running boards. It…read moretook a week+ for them to do it.. Once I picked up the truck they said "you will have issues with the running boards, they were "hard" to install. You should've got a different brand" mind you these are top Of the line running boards.. they were mad because it took more work for them. Secondly, the headlights. Right when I drove it off their dirt road, the blinker wasn't working. I took it back for them to Fix it, no "sorry about that" just looked at me like it was my fault. So they rigged it for a couple of weeks and now it's out again. Taking it to another shop to correctly fix the wiring issues since they can only mount tires and complain about hard work. No attention to detail, no quality work. Horrible.

If every establishment had customer service like this one the world would be a better place. Grady…read moreand Dino helped us out with our hitch and some other things we needed fixed but didn't know they carried going into it. Absolutely fantastic team of people.

Purchased coolant from this location. When I got home and the car was cooled off enough to refill…read moreit, I discovered that the bottle had been opened and refilled with water and returned. I was denied a refund or exchange, so not purchase from these crooks!

These guys refuse to do any code diagnostic with the code reader. I asked for the part for my jeep…read morewhich I knew what it was already. The associate says I need to take it to a mechanic. Didn't want to sell me the part. Ridiculous.

My attendant helped me get what I needed with all the help I asked for. I had a bad racial…read moreexperience prior to coming to this store. Advance auto Part on Pecan (1825 ) in Pflugerville is the most raciest store. But I recommended this store. The employees were very helpful. I don't remember their names. But they helped me out with a battery. I'm the guy that left his wallet at work. Had to run home and get cash. I highly recommend this store. THANKS GUYS

My car needed a new battery and a man named John was so nice and helpful! I have only dealt with…read morethis location and have always been completely satisfied! John helped me right away and put in my battery for me and then tested other things to make sure nothing else was wrong! I give this Auto Zone and Jonn 5 stars. My name is Peggy

Manager and assistant manager incredibly unhelpful, essentially told me to go fuck myself if I…read moredidn't like having to wait 2 hours to hear that they'd not honor their own warranty. Avoid at all costs.

I'm pleased that I didn't need to drive all the way to the nearest Hyundai dealer to get an oil…read morefilter to stay within OEM when doing an oil change.

Auto Zones can be a crap shoot on customer service, so I've been pleasantly surprised the two…read morerecent times I've gone there to get a car battery replaced, then another time to pick up tire caps. Gentleman helped me replace my car battery right there in the parking lot and was super nice about it and was gentle and respectful of my car, which ai so appreciate. Wasn't rude, grouchy, irritable, or careless with my car. So I appreciate his good work ethic. Other time ai just pre-ordered tire caps cause I lose one the previous day and needed them right away for a long road trip. Caps were ready within a few hours, went straight to the store, walked in, gave them my order number, picked up my order, and walked straight out. In and out in less than 3 minutes. Pre-ordering what you need online, then picking up is gold! I'd recommend that was the way to go to save yourself time and headache.

Nick is an all star! Great customer service. FedEx dropped the ball, but the AutoZone team did…read moreeverything they could to help me out!

I worked here at the Pflugerville location briefly. During this time, I watched the manager, Tony,…read moretalk poorly about his staff. Statements such as "lazy asshole", "dumb fucks", "worthless", etc were said not only to staff but to corporate in front of other staff. I was told " I'm never hiring another woman again I know that makes me sexist but I don't care." Employees are underpaid. We are supposed to answer phones by the 2nd ring and make that sale. But also supposed to process orders, returns, credits, check the driver's paperwork and do it without mistakes. And when mistakes are made, boss man makes you feel bad and stupid. I offered to work Saturday. I was left alone in the office while Tony made a run. He apparently called while I was indisposed. He came back yelling at me for not answering the phone and accusing me of picking up the phone and hanging up. Not true at all! Now the day I decided I couldn't handle any more two things happened. First, I came in and asked to leave early one day later in the week. Tony said yes. A few hours in to the day, his girlfriend calls him...his phone volume is always turned up max volume...and she says my name and bitches about me leaving early. Not long after that his friend ..whom used to work there.. called and said my name discussing my leaving early. Now why does two people who don't know me not work there call and discuss me with my boss?? Makes no sense right? Then at the VERY end of the evening I made a mistake doing the deposit paperwork. I get told it's my fault it took him so long and I can't do deposits anymore because when I am rushed I mess up. Lastly, today...I went to get my check. I refused to sign termination papers because I had quit when I didn't go back. He says "I will put down that you refused to sign. I won't be the one broke for Christmas." WORST EMPLOYER I HAVE EVER HAD! It's a hot mess there. If the owner wants his company going and for employees to stay he needs to reexamine whom he trusts to run his business!

Don't buy from this company! Collision center purchased parts from them per insurance. Vehicle…read morerepair delayed for parts exceed 30 days . Led halo color was incorrect on capa light they refused to return or replace item . Yes even on capa

Dude on the phone is rude and acted annoyed when I asked questions , I'd rather go somewhere else…read morethan go deal with the attitude in person .

la peor experiencia , son racistas no hablo inglés , pero en muchos lugares tienen la amabilidad de…read moreusar el celular . aquí me contestaron con un si no habla ingles y no eres ciudad americano no vuelvas a esta tienda . me amenazaron con que si no me marchaba de la tienda , me llamarían a ice . esta tienda y sus empleados son las peores personas que e conocido en mi vida . Si eres latino o inmigrante te recomiendo no ir .

A-Line is an old school, no frills parts store. They carry higher quality parts than the big…read morechains. The guys at the counter are skilled, and useful with their experience. I recently found a higher quality rebuilt alternator at A-Line for less money than the 3 big chains in town. They also loaned me tools to swap out the fan shroud that I forgot to remove at home. I almost turned it in and they made sure that I swapped it on the spot to make sure that it fit and aligned properly. One big differentiator for A-Line is that they can resurface heads (and I would assume rotors) with a full machining shop. I will always check with them first when searching for replacement parts.

AWESOME place - Friendly, very professional. Fast and very knowledgeable staff. Great quality…read moreparts, including Motorcraft and Federated. A pleasure to deal with every time, I will always be back !

Horrible customer service every single time i've gone and now IM DONE! straight racism and…read moreunhelpful. They took my money and the older gentleman with glasses had no empathy about the situation. I don't know how he still has his job with all the complaints on him. I called my bank just now and I will be getting my money back! TAKE YOUR MONEY TO ORIELLYS!

Right before closing, it was a race to the door between me trying to open the door and the employee…read moretrying to lock the door. The employee won. Another employee quickly rushed to the door realizing that the other employee had screwed up and made a disastrous customer relations mistake. He unlocked and opened the door. He apologized and told me the reopening time in the morning. I thanked him and said, "I'm glad you came out because the other employee locked the door in my face." Earlier in the year I had a polar opposite experience with a different employee who couldn't have been nicer or more pleasant to work with. Therefore this review is an average of the two experiences. Recommended. Just don't show up late.