I came in today looking for a specific type of oil that has been surprisingly difficult to find,…read moreand the guys here were so welcoming, helpful, and genuinely willing to go the extra mile! Phelan was especially awesome. He made sure I was looking for the correct item, and when they didn't have it in stock, he actually took the time to check other locations to see if he could track it down for me. That kind of customer service is becoming harder and harder to find! I really appreciated how patient and helpful everyone was. I came in looking for one hard-to-find item and left feeling like they genuinely cared about helping me find it. Huge shoutout to Phelan for going above and beyond! Definitely the kind of customer service that makes you want to come back.

This Autozone sold my friend defective parts that resulted in a ceased engine. He was able to work…read morewith a mechanic to prove the parts were defective and he presented the evidence to Autozone. For over a year now, they keep giving him the run around and delaying their response hoping he will give up. He has put so much time, energy and money into trying to get some compensation from Autozone and they just don't seem to care. I heard similar stories from other people who bought defective parts from them, so I would be wary of buying auto parts from this location or any other Autozone.

We cannot thank Gus, D'Undrae, and Joseph, our technician, enough for everything they did for our…read morefamily! After months of unsuccessful A/C repairs elsewhere, we brought our 2020 Honda Pilot to Round Rock Honda feeling frustrated and exhausted. Gus, D'Undrae, and Joseph listened to our concerns, took them seriously, and figured out what was actually wrong. They did a thorough inspection of our vehicle and then worked with our previous dealership as well as American Honda to get everything taken care of for us. We appreciate them going the extra mile to help us resolve everything. We finally have our car back, and the difference is amazing! The A/C is super cold, and even our kids noticed that the air in the back blows stronger. After months of dealing with this problem, that is a huge relief. What we appreciate most is that this team listened and followed through. Gus, D'Undrae, and Joseph--you made a difficult experience so much better, and we are truly grateful for your care, persistence, and hard work. We highly recommend Round Rock Honda's service department!

Friendly staff and efficient services. My vehicle was in the shop longer than anticipated due to…read morethe call volume of customers and vehicles needing to be serviced. Round Rock Honda Service Center provided me with a lender vehicle (2026 Honda CRV), which allowed me to continue my weekend plans in Austin. Huge shoutout to Mo for being a solid dude and assisting me with my vehicle service needs!

We came in with a battery problem yesterday. Employee Gabriel was great! He quickly replaced the…read morebattery and diagnosed a problem with the alternator. Very helpful and patient.

Helpful staff and nice and fast service. Easy to get to and easy to talk to about your needs . He…read morecalled me Boss man and checked out fast with a smile !

I got shaking engine on my S550 and called the service. Sarah picked up the phone. We explained our…read moreproblem to her and received help that exceeded our expectations. She was helpful, absolutely professional, and fair. She called just a few days later to say the car was ready. I am very satisfied; it was a pleasant surprise. Thank you Sarah, you are the best.

Beware, beware beware…read more I've bought a couple cars at Georgetown Mercedes and I have absolutely zero confidence in them Every time I bring my car in and I'm do mean every single time to get tuned up they always break something At first, you can't notice it. It's very slight and unnoticeable but a week later you're like that wasn't there So I highly recommend going anywhere else I do not trust this franchise of Mercedes and I love Mercedes. I like my car, but I don't trust these people at all.

I cannot say enough good things about the kindness and outstanding service I received from Eduardo…read moreat Toyota of Round Rock. I have a 2025 RAV4, and a strap from a bag became caught in the rear hatch. The hatch would not open, the interior lights would not turn off, and the vehicle beeped continuously while I was driving. I first contacted Toyota of Cedar Park, where I leased the vehicle, but they could not see me for almost a week and made no effort to take a quick look or offer any assistance. I then called Toyota of Round Rock. Although they were also fully booked, they told me to come in and they would see if they could work me in or at least take a look at the problem. I live in Leander, so it was nearly a 30 minute drive, but I was very grateful that they were willing to try to help. When I arrived, Eduardo was incredibly kind and understanding. He initially explained that they did not have any appointments available and that I might need to leave the vehicle overnight. However, when he saw how upset I was, he kindly offered to take a quick look himself. Within about 10 seconds, he identified the problem, pulled the trapped strap free, and everything was working perfectly again. What impressed me most was not simply that Eduardo fixed the problem so quickly. It was his compassion, patience, and willingness to help when I was stressed and unsure of what to do. He could easily have turned me away because they were fully booked, but instead, he took a moment to listen and assist me. Thank you, Eduardo, for turning a frustrating experience into such a positive one. Toyota of Round Rock is fortunate to have you on its team. Your kindness and excellent customer service truly made a difference, and I will absolutely consider Toyota of Round Rock for my future service needs.

Bought new truck from this dealership. Sales was great but that's the way it always is until you…read moredrive off. I I was put off by the service department because they made it so for me to bring my Tundra in to have a technician evaluate a cracked windshield. The receptionist told me that I would have to leave my Tundra overnight to allow the technician to evaluate the windshield which would probably take less than 5 minutes. Not a good service experience. I talked to the folks at Cedar Park Toyota and they were much more helpful hands down.

I had a really rough evening turn completely around thanks to Justin at the AutoZone on University…read moreBoulevard in Round Rock, TX. I had driven to Round Rock to go to IKEA, and when I came back out to my car, it wouldn't start. To make matters worse, my hood latch was broken. I managed to fix the latch enough to jump the car and drive to the closest AutoZone. When I got there, I went inside and asked Justin if he could check my battery and alternator. He immediately grabbed his tools and came outside to help me. At this point I was flustered and stressed, and when he asked me to open the hood, I accidentally opened the gas tank instead. Justin never once made me feel embarrassed. He was patient, calm, and kind the entire time. Using a flashlight I handed him, he helped locate the latch, opened the hood, and started checking everything. He tested the battery, starter, and alternator, and all came back good. Then, without hesitation, he checked the battery terminals because my dad suggested they might be loose. Sure enough, the grounding terminal was loose. Justin tightened everything down, secured the battery terminals properly, and even noticed the battery safety bracket in the back was loose. Even though he absolutely did not have to, he took the extra time to secure the battery safely into the housing for me. The entire interaction was handled with patience, grace, and a genuinely kind attitude. I arrived around 8:45 PM and was worried the store might be closing at 9:00 PM, but Justin never rushed me once. I know helping customers is part of the job, but kindness like that matters. I was fully prepared to buy a new AutoZone battery if needed, but Justin made a stressful night so much easier, and because of him, I'll absolutely continue being an AutoZone customer. Thank you, Justin. You were amazing. I hope I'm remembering your name correctly!

Don't come here if you want your headlight replaced. I've been getting my headlights replaced at…read moreAuto Zones across Texas for at least 15 years. Apparently they don't do that at this location. The person who I spoke to told me that he "wouldn't know how to do that." Ok bro. I'll go to another location. And I did and 15 minutes later I had a new headlight.

The team at this location are incredibly kind and helped me to the best of their abilities in a…read morefrustrating situation. Ibrahim, Calvin, and their team are amazing!

Not unfriendly... But not welcoming either. I got the sense that I could have been left to roam the…read moreaisle all day without help. If you happen to catch someone's eye, they'll direct you to self-checkout to finish the deal. I probably overpaid for oil, for an emergency situation, I'm glad it was there as an option, at least. Not my first choice by far and not one I'll go back to if my car can make the distance.

Just had a wonderful experience helping my Mom buy a new vehicle from Kia of Round Rock! We reached…read moreout to Jason as we had read previous great reviews about him. Jason's professionalism was truly at the highest level! Jason listened closely to what she was looking for and by the time we reached the dealership he had the exact car we were interested in all ready for a test drive. Then Jason worked on our behalf with the sales management team to pull together a deal that worked for my Mom. No pressure... always advocating for my Mom. And finally, Jesus in finance did an excellent job of wrapping up the deal! Again, no pressure... just kindness and respectful towards my Mom. Overall, just a wonderful experience!

Kia makes great cars but both dealers in the Austin area are really awful to do business with. Be…read moresure to get everything in writing or they will get amnesia on what they owe you.