Manager and assistant manager incredibly unhelpful, essentially told me to go fuck myself if I…read moredidn't like having to wait 2 hours to hear that they'd not honor their own warranty. Avoid at all costs.

I'm pleased that I didn't need to drive all the way to the nearest Hyundai dealer to get an oil…read morefilter to stay within OEM when doing an oil change.

My battery was dead, had a jump to get me to OReillys on AW Grimes. 545 in the afternoon. Junior…read moreand one other gentlemen was working the counter. They both worked on my car, Brand new battery and 20 minutes later I was on my way home. They were so sweet, so professional. I appreciated the kind words and I didn't feel rushed. Fantastic service!

Yesterday morning my daughter's check engine light came on out of nowhere so later in the afternoon…read morewe decided to follow one another to O'Reillys to see if we could get it analyzed. We had the absolute pleasure of being assisted by James. He was soo extremely helpful and nice. He came out to the car, pulled up and printed all the information and answered all of our questions. Because he was so helpful I decided to ask him about a recent issue I started having with my car's A/C. He didn't hesitate to follow us out to my vehicle and address all my questions. We truly appreciated his assistance and willingness to help. He never made us feel like a bother (as I've felt at other stores). We decided to go to O'Reillys (specifically this location) over other establishments because of my recent experience with Tim (see prior review) and will probably now continue to choose O'Reillys because they've shown that they provide the best customer service. I definitely recommend stopping by here if you're in the area!

My attendant helped me get what I needed with all the help I asked for. I had a bad racial…read moreexperience prior to coming to this store. Advance auto Part on Pecan (1825 ) in Pflugerville is the most raciest store. But I recommended this store. The employees were very helpful. I don't remember their names. But they helped me out with a battery. I'm the guy that left his wallet at work. Had to run home and get cash. I highly recommend this store. THANKS GUYS

My car needed a new battery and a man named John was so nice and helpful! I have only dealt with…read morethis location and have always been completely satisfied! John helped me right away and put in my battery for me and then tested other things to make sure nothing else was wrong! I give this Auto Zone and Jonn 5 stars. My name is Peggy

RUN!! I'm NEVER coming back. I had them install brand new LED headlights and running boards. It…read moretook a week+ for them to do it.. Once I picked up the truck they said "you will have issues with the running boards, they were "hard" to install. You should've got a different brand" mind you these are top Of the line running boards.. they were mad because it took more work for them. Secondly, the headlights. Right when I drove it off their dirt road, the blinker wasn't working. I took it back for them to Fix it, no "sorry about that" just looked at me like it was my fault. So they rigged it for a couple of weeks and now it's out again. Taking it to another shop to correctly fix the wiring issues since they can only mount tires and complain about hard work. No attention to detail, no quality work. Horrible.

If every establishment had customer service like this one the world would be a better place. Grady…read moreand Dino helped us out with our hitch and some other things we needed fixed but didn't know they carried going into it. Absolutely fantastic team of people.

I can always count on O'Reilly for fast and efficient service. I needed a bulb replaced on my car…read more The associate was so helpful. I was back in my car and on the road again in only about 10 minutes. Thank you!

I had a bad experience at autozone moments prior, so I had went to oreilys and was greeted by…read moreJames. I showed him a picture of what I was looking for and explained my situation... In which he actually explained and showed me what I needed and why. Bravo!! Thank you so much for your patience and help James :)

I see their truck in my area all the time and their truck has no front license plate. A front…read morelicense plate is required by law in Texas. I have expressed my concern to them but they refused to respond.

Don't buy from this company! Collision center purchased parts from them per insurance. Vehicle…read morerepair delayed for parts exceed 30 days . Led halo color was incorrect on capa light they refused to return or replace item . Yes even on capa

A-Line is an old school, no frills parts store. They carry higher quality parts than the big…read morechains. The guys at the counter are skilled, and useful with their experience. I recently found a higher quality rebuilt alternator at A-Line for less money than the 3 big chains in town. They also loaned me tools to swap out the fan shroud that I forgot to remove at home. I almost turned it in and they made sure that I swapped it on the spot to make sure that it fit and aligned properly. One big differentiator for A-Line is that they can resurface heads (and I would assume rotors) with a full machining shop. I will always check with them first when searching for replacement parts.

AWESOME place - Friendly, very professional. Fast and very knowledgeable staff. Great quality…read moreparts, including Motorcraft and Federated. A pleasure to deal with every time, I will always be back !

I visited this AutoZone around 11 a.m. today, possibly a little after, and the experience was very…read moredisappointing. From the moment I walked in, no one greeted me or acknowledged me. I spent time walking the aisles trying to figure out which product would be best for the odor coming through my car vents, but no one asked if I needed help or if I was finding everything okay. While I was in the store, one employee at the register stood watching me, but not in a way that felt helpful or welcoming. It felt more like I was being watched instead of assisted. At the front of the store, another employee, who may have been in a leadership role but I am not certain, was tossing an object in the air and acting in a way that came across as unprofessional in front of customers. When I finally walked up to the counter, no one greeted me. No one said hello, asked how I was doing, or asked whether I found everything okay. I had to speak first and ask how they were doing just to get any acknowledgment at all. The cashier, a short Black woman with curly hair in a red shirt, started scanning my items without saying anything to me. At that point, I said that I had a question. My question was directed to the employee at the front who had been tossing the object in the air. Instead of responding professionally or asking what I needed help with, he gave me a very rude and unwelcoming look. He did not say, "What is your question?" or "How can I help you?" The look on his face came across like I was bothering him just by asking. It was dismissive, unprofessional, and uncomfortable enough that I decided not to ask my question at all and simply said, "Never mind." What made the experience even more disappointing is that I have had better visits at this location before. There is another employee there, a tall Black man who has usually been helpful during past visits, but this time he did not offer any help either and seemed to go along with the same unprofessional atmosphere. It is unfortunate that the experience at this location seems to depend on who is working that day. Customer service should be consistent, and that was not the case during this visit. Because of how uncomfortable and unwelcome I felt, I chose to leave and take my business to O'Reilly Auto Parts instead.

Good Customer Service Thank You Amber and Ricky for putting the lightbulbs in my car I'm so…read moregrateful for y'all