Please, please, please do not hesitate to take your Jeep to these guys--they are absolutely the best! Every single person I interacted with went above and beyond, and their communication was outstanding. I've been having trouble with my Jeep on and off for about three years. It finally broke down in April. I had already taken it to two Jeep dealerships that weren't able to help, and even back in 2022 I tried another shop (Just Jeeps), but my Jeep broke down again just a week later. Baldi's is truly different. Within one week, they were able to figure out what no one else could. I can't recommend them enough! I usually don't take the time to leave reviews, but they absolutely deserve it. A very special thanks to Katelyn for her help and support. read more

I should have read the negative reviews before I went. They are 100% believable after my experience. Baldy's had my Jeep MON-THU and the communication was rough from the start. I dropped it off Monday at 9:00 for a 10:00 appointment and was told I'd get a call around 10. By 12:30 there was still nothing, so I called and was told they were looking at it. By 3:30 I called again and learned they had forgotten to even write down two of the original items I told them about at drop-off. I didn't get the estimate until 6:02, after they were already closed. ​ One of the items I asked for Ana estimate on was the return power steering hose (the estimate said I needed both hoses replaced) On Tuesday morning I approved only the P/S hose repair. I didn't hear from them until I called Wednesday afternoon and was told a hose hadn't come in yet and they hoped to finish Thursday. I heard nothing all day Thursday until at 2:00 I called again and was told the Jeep still hadn't even been started, so I went to pick it up. When I got there, it was buried behind other Jeeps and even a dead Jeep shell, and they had to use a forklift and move everything around just to get mine out. ​ The estimate also felt off. I told them the return power steering hose was leaking and asked for that hose to be replaced, but they quoted both hoses. They also wanted to replace all four door hinges when all I wanted was a slight adjustment to the driver-side door hinge, maybe 2 cm. When I questioned that, they said trying to fix those can bend or break them. So instead of adjusting one hinge, they wanted to charge around $500 to replace two hinges on the problem door and the two hinges on the door that had no issue at all. They also initially wanted to replace the front coils even though those BDS springs had less than 500 miles on them. That's hard to justify when the real issue was more like spring orientation and isolators, not worn-out springs. A few of the things they pointed out may have been necessary, but the whole experience felt slow, sloppy, and way too eager to jump to expensive parts replacement. I'd look elsewhere for a Jeep shop. read more

I cannot express my gratitude more for the care, helpfulness, and respect I have received in multiple service visits at Baldy's for our 1989 Jeep YJ. They have approached it like it was their own project, seemingly happy to see it come back in (it's in really good, stock condition). They have resolved issues and put together proposals and suggestions for beneficial upgrades. They have been nothing but professional, pleasant, and honest, going out of their way to provide value. I appreciate that we have a dedicated Jeep shop down the road that we can rely on. read more

Baldy's Jeep Shop - Red 1989 Jeep Wrangler YJ - Auto Customization Near Me - Cedar Park, Texas

Shout out to the team at Baldy's for getting the jeep in an out on a Monday for a tire repair. Top notch customer service and you're in trusting hands. read more

Thank you Jason and the crew for sorting my truck out and getting it driving straight down the road!

Update: They installed the wrong ring gear bolt during my regear and lift. After the break in, and a shakedown run, I drove from Waco to Moab. One Mike on to the first trail, the bolt backed out, tore up the gears, and blew four holes in the diff. I asked for credit for the parts and labor to apply to an upgrade, and they acted like they did me a favor. I asked for a $500 shop credit for all the money my blown trip cost; they said no. They treated me awfully, even accusing me of extortion on the day I paid an additional $4,700 for the upgrade axle assembly! Now, the axle seal is leaking. Two shops have told me that it is another installation error. Once is a mistake. Twice is a BAD shop. And as horrible as the customer service is I would recommend them even if they didn't screw things up so badly. read more

Baldy's Jeep Shop - Ring gear bolt blew 4 holes in the diff! - Auto Customization Near Me - Cedar Park, Texas

After many bad issues with Southpoint Jeep and another mechanic I tried Baldys today and boy am I glad I did! First off I got in in 2 days and they were able to diagnose and repair what was wrong WHILE I WAITED. Also they were very courteous and very obviously knew their stuff. The price was less than I expected and problem is now solved! I can't recommend them enough. I will for sure be a repeat customer read more

Five out of 5 stars. They went above and beyond in servicing my cranky Jeep. Special thanks to my service advisor Joseph. He was patient even when I was not. Everything about this shop is top notch. They are well respected and deserve their sterling reputation. Baldys earned a lifetime customer. If you are a 4x4 owner, you couldn't do better than to make this shop your go-to for repairs and upgrades. Thanks to everyone at Baldys for doing such professional service on my old Wrangler. Cheers! read more

If I could get zero stars I would. The owners treat customers and their employees with very little respect. With zero evidence or rational reasoning, I was accused of insurance fraud by their manager, Ryan. Trey, the owner was there and completely avoided the conversation and bailed out of the shop, which only demonstrates his inability to work with customers or show any strength as an owner. I've spoken to current and previous employees of the shop and heard only bad things. Avoid this place and then headache that comes with doing business with them. read more

Baldy's rocks! I bought my '14 JK Rubicon in Sept, and was introduced to the shop through a Jeep group I joined. I've had them do a partial lift as well as upgrading my tires to 35s. Their prices are spot on! Labor is incredibly reasonable for the skill of the mechanics they employ, and parts are the same or less than manufacturer prices. Trey and Darby, the shop owners, are some of the most affable people you'll ever meet. Informative, welcoming, and accomodating every time I visit the shop. Brad is an absolute treasure! He's incredibly friendly, and has helped me make so many informed decisions on parts to help me stay in budget. Brad is quick to respond, has made himself available after hours for me, and has always gotten back to me very quickly when I've requested quotes. Tim, the mechanic who handled my lift install, did a stellar job working with whatever fresh hell lived under my Jeep. When I asked what I needed to upgrade next, he suggested some priority items, but was quick to assure me that it wasn't an immediate necessity. While I've not had work done by them, I would not hesitate to trust my Jeep with Frank or Greg as well. Really friendly guys, and I've seen the quality work they've done on friends' Jeeps. I highly, HIGHLY, recommend Baldy's! read more

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1. They charge for work they do NOT perform. I had to double check, and found out they never did the work. I got a refund, but that's pretty bad. 2. Jeff / Frank thought I had a stuck lifter or spun main bearing - It was the Water Pump - the Water pump was Counter Clockwise for serpentine belt, not clockwise for V-belt. They had No clue. Complete IDIOTS. 3. oh, by the way, they test drove my CJ7, broken down, AND I HAD TO TOW THEM BACK WITH MY TRUCK. read more

I honestly can't say enough about these guys! Trey, Jeff, and the guys are first class! Customer service, quality work, and in a timely manner! After the free safety inspection (that comes standard) they found a serious issue, brought to my attention and had it taken care of at the same time as the other work they were already had scheduled to do. If you need anything done to your truck and / or Jeep, call these guys first, and you won't want anyone else touching your vehicle. read more

My friend dropped her jeep off at this place today for an inspection. The customer service is pretty good the guy was really nice. The only thing I didn't like is that I made an appointment for 11 AM, and they didn't start working on my car until almost 12:30ish. When they finally did bring it back for the inspection, they did do it pretty quickly it took about 30 minutes. I was just kind of disappointed on lack of ability to keep the appointment time. I don't really have a comparison for prices to other places, but this inspection with all the repairs costed $1800. read more

Great group of guys. They make sure that you get a good experience. Went to another mechanic to see why my Jeep was leaking. The other guy said it was a transmission seal leak. He wanted to charge me 1000 bucks. I heard good things about Baldy's from my Facebook Jeep club.. " Austin Jeep People" and decided to try them. They found that it the oil cooler and some valve seals. Overall honest and thorough! read more

Baldy's Jeep Shop - My Happy Jeep after being fixed by Baldy's Jeep Shop. - Auto Customization Near Me - Cedar Park, Texas

TERRIBLE communication be prepared to call them a couple times a day cause the "I'll check that and get right back to you" never happened MULTIPLE times with MULTIPLE people. Also gave them the fault code and after a $500 service I had to call them to find out the code that came up (which was the same code from before) is a code that they don't service. I feel like it should have been expressed to me that they couldn't fix it before they suggested changing fluids that don't have anything to do with the code. So after spending money with them I have to spend more money at a different shop that can actually fix the code. Will I go to baldys again for my Jeep? Absolutely not. Completely unsatisfactory customer service. read more

I would rate 20 stars if possible. The staff at Baldy's is honest, knowledgeable and reliable. All things you look for when leaving your precious Jeep in someone's hands. They take pride in their work and it shows! read more

Baldy's Jeep Shop - Auto Customization Near Me - Cedar Park, Texas

Great place to get work done on your Jeep! Great customer service/support; technicians were conscientious and thorough!

Just what Austin /cedar Park needs-Another Jeep mechanic that takes advantage of Women. Items paid for, some not done, lies n more lies on time things were to be done but not. Schedule not met on most items. read more

Trey over at Baldy's has been a mechanic for most of his life. He's also raced motorcycles and cars as well. He's an all around gearhead! He knows his way around all sorts of vehicles, but his passion is Jeeps. He is an avid offroader and Jeeper. You should see HIS Jeep. :) Trey *IS* Baldy's. He is conscientious, thorough, trustworthy, and a great mechanic! If he says he'll do it, he'll do it. If he quotes you a price, that's what it will cost you. If he gives you a timetable, he'll stick to it! He does it right and he stands behind his work! He installed our new gears a couple of weeks ago on our Jeep, Chula. We were literally his first customers. His communicaiton throughout the process was excellent, unlike other popular "offroad shops" in the area. He kept us up to date throughout the process and what he quoted us was what we paid. In addition to the gear installation, he also installed our new fenders and fender liners for us as well. We love the Jeep even more thanks to Trey! read more

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These guys are awesome. They simply care about their customers. They not only help make sure your rig is done right, they also take the time to help the Jeep community with how to's. From over landing, to proper winching, to how to use your Jeep. Much respect for what they do. read more

Called to get some estimates and Trey and I ended up talking Jeeps for a good minute. He suggested I get an alignment, which he said they didn't do in house anymore. I attempted to align my Jeep myself and found my tie rod was bent. I fixed that and went to the shop Trey pointed me to and everything is great now. Baldy's has earned my business the next time I need something big done to my rig. read more

They fixed the death wobble on the first try. I waited to leave this review to see if it came back. It hasn't. Service happened in February of 2019. It is now July of 2020. No death wobble. 2007 Jeep Wrangler. Also nice people. :) Thanks guys! read more

If your looking for a jeep shop you can always count on them, look no further. Trey and his team has always taken care of our Jeep's. This week Our pinion bearing broke, and we had a funeral to get to in San Antonio, it was also out of Warranty, but that did not matter. They overnighted the parts at there cost, put my jeep at the top of the list and got it fixed. Stressing at another jeep bill, I get the call that they had taking care of the bill. Small Bussiness like this is what this country needs. No one will ever touch my jeep but this company....thank you for always taking care of your customers...we love you guys read more

I highly recommend Baldy's Jeep Shop. My 2012 Jeep Sahara JKU Kemosabe is my baby. I'm very picky about who works on him, when I'm not doing the work myself. Trey is such a great guy and knows a ton about Jeep's. Don't hesitate for a second to put your numero uno in his hands. I highly trust him and won't take Kemosabe to anyone else. Thank you Trey and Baldy's! And I'm not saying this because we share the same haircut! read more

Baldy's Jeep Shop - Auto Customization Near Me - Cedar Park, Texas

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If you want superior service and an extremely knowledgeable person with years of history working on Jeeps---bring your Jeep here. Trey was very helpful with advice and spent extra time helping me and working around my schedule to uninstall parts from one Jeep that I had to sell :( and reinstalling them on another Jeep. Now, I'm super happy again and feel like I'm in a new Jeep. Thanks so much for your kindness, great service and amazing price. Susie Findeisen read more

I had Baldy install a rancho 2 inch sport lift on my JKUR. I tend to worry about jobs being done right and asking the right questions to make sure things like the steering wheel is centered correctly and the alignment is done. I'm always worried about getting screwed over. After I got the Jeep back I think I found my new Jeep Mechanic. The ride was much better than stock and the price was exactly as quoted. If you own a Jeep and need a non-warranty repair or want to make a modification, give Baldy a call. read more

Baldy's Jeep Shop - After lift that Baldy installed. - Auto Customization Near Me - Cedar Park, Texas

Great service by great people! I've taken my Jeeps here for most services and always great work.

Great shop and always willing to help a Jeeper, I own a shop in town as well and he has gone out of his way to help me before he even knew me. Great guy and great shop! Trustworthy and helpful! read more

Baldy's Jeep Shop where do I start? These guys are some of the best, fastest, and honest mechanics I have ever worked with. Trey and Cameron have always given me great advice on my upgrades and NEVER tried to sell me what I didn't need. Trey has always given me an estimate and timeline and always delivered. If you have a Jeep and are looking to make improvements or get it running soundly these are your guys!! read more

Trey and the crew at Baldy's are awesome and trustworthy. The got me a great deal on my lift and let me install it myself and weren't pushy and i came back for a flashpack and other parts. Trey even took the time to program everything after the lift and install a steering stabilizer for my wife as they were closing up for the day. read more

These guys are amazing. Trey knew I needed my jeep in a hurry, so came in on his day off to repair it. You can't beat customer service like that. Always honest and very affordably priced. read more

Trey and Greg are some of the best in the business. I have had lots of work done now going on our 3rd jeep with Baldy's. If you want a reputable shop that knows all things Jeep look no further than Baldy's! read more

So I went here hoping to get some quotes on jacking my baby up but I got a world of info and help instead. Trey actually walked me to his Jeep and several others and went over options. Usually a shop tries to talk you into so many things you don't need but instead Trey gave a plethora of budget options. They treated me like Jeep family. I'm saving up for new fenders and a bigger lift and I wouldn't go anywhere else. Their reputation precedes them. Thank you for all the info. read more

Great shop for your jeep needs. Super knowledgeable and friendly guys work here. Awesome ideas for hooking the jeep up....

Super nice people, Greg was awesome. This shop can do anything from big to small. I love a company that doing something isn't just a job. These people really love jeeps and wheel them. read more

I just moved in from out-of-state and needed a great cheap place to go to. I had an encounter with Trey over the phone with some questions. He was very helpful and I was able to get a good answer from him. I look forward into taking my Jeep over there to have some work! Being from out of state I was kind of scared that I wouldn't find a place, glad I found them in they're just down the street read more

Trey and his wife were extremely welcoming and helpful. I snipped a couple of wires while installing a part on my jeep. I did not want to mess things up more then I had, since causing the breaklight out and rear hatch indicator on. Trey checked all my fuses and tracked down the wires in question. Fixed it fast and had my jeep back to normal! read more

So, I left a voicemail yesterday for someone to give me a call back. I called this morning and spoke to a person who said it would be over$500 to install a set of side steps on my Jeep Wrangler. I explained to him I am a disabled veteran and could probably do it on my own but since my injuries from a Iraq I might need some help he was understanding and I told him I was not willing to pay $500 on steps that only cost me $159. That's not where the problem is. A few minutes ago a Mike called me and I explained that I had already spoken to someone this morning. However, I did say to him that I've had a chance to take a look at reviews on yelp and noticed several women have said they were treated as if they were ignorant and studied. I started to tell this to Mike who said he's only worked there for 3 weeks and he would NEVER treat women like that but, as I continued my explanation he then hung up on me. So much for not treating women like women said they were treated. I called back and Mike answered again.... I said " this is exactly what these women are talking about! Hanging up on me and not listening because you don't care is just the mysoginstic views they are talking about.! The problem is..... you don't even understand what you've done wrong. I as I've stated before an a retired Army Soldier that worked on many vehicles, the only reason I called is because After being blown up in Iraq , am unable to get I get vehicles to install the equipment myself. SHAME on you and I hope you get everything that's coming or in this case no business from any women who now own more than half of all Jeeps!!!!!!! read more

These guys are awesome. Quick turnaround on my Jeep. When I showed up they we're doing some product testing. The whole group was out there. Very friendly and happy to be doing what they were doing. I will be using them in the future read more

Awesome little Jeep shop! They have a good selection and great prices. They also have some badass Jeep apparel! Definitely check it out if your a Jeep owner! read more