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    AutoZone

    3.8 (8 reviews)
    Closed 7:30 am - 10:00 pm

    Services - AutoZone

    Auto battery and fluid recycling

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    Pj's Performance

    Pj's Performance

    3.4
    (5 reviews)

    Originally, I had decided to choose PJ's performance to service my vehicle because I was highly…read moreimpressed by their reviews and liked everything I saw online. Unfortunately, the experiences I had was the opposite of what I had expected. A simple vehicle tune-up including changing all fluids and rebuilding the primary clutch as well as secondary clutch and belt took nearly two weeks. I understood this because I knew that it would take time to get the parts ordered and delivered, since I am in the same industry. When my vehicle was being loaded up, I was advised that despite me already spending over $2000 with them the issue has still not been fixed and is now misfiring again even worse. I was advised, i am expected to pay more for additional needed repairs and labor with no discounts. Another week went by waiting for parts to come in to correct the issue for the final time. After getting impatient I had called and requested to speak with PJ directly. When I spoke with PJ, he offered me no assistance or even apologies for the fact that my vehicle had been in his possession for almost a month now. I had even asked him for a discount, and he told me it's not my fault or my problem and there's nothing I can do to assist. After waiting another week turns out they ordered the wrong part, and I had to wait another week for nothing now adding up to a whole month. After waiting an additional week, I had asked for an update or even tracking number for these parts since I was very eager to get my vehicle back and enjoy it. I was advised by the ladies in the office there is a nationwide backorder for that the parts and they will come in when they come in and I need to be patient. I expressed to them I was getting very frustrated with the little amount of progress and lack of updates. Now a few days later I would attempt to call again, and nobody would answer my phone calls, but what do you know the second I call with a coworker's phone number they answer on the second ring this happened 5 separate times. Not to mention they completely ignored my emails and voicemails. Overall, I decided to pick my vehicle up and finish the repairs on my own which keep in mind I was able to find the fuel injectors I needed in stock in phoenix for next day delivery from Polaris directly. I highly advise against taking your vehicle to PJ's performance the ladies in the office and management in its entirety does not appreciate your business or understand how frustrating it is to be out of a vehicle for over a month after spending thousands of dollars with no updates.

    Bought a can am from PJ and when I first took it for a test drive it had went into limp mode and he…read morejust said it was a belt slip and reseted it but after having for a month it started making grinding noises in low gear and then I took it to someone to look at it and they said it need a lot of work and that there was signs of it being opened before and had Been fixed just to get by. Wouldn't recommend buying any of his vehicles very unhonest.

    AutoZone

    AutoZone

    4.0
    (29 reviews)

    I highly recommend this store. I get oil. As I walked in, I stopped at a display stand of oil…read more James, who works there came up to me and asked me if I was changing my oil and he took me to his computer and got me a great deal on oil, an oil filter, and an air filter. If you come to the store, be sure to ask for James.

    This will be a lawsuit against AutoZone. on 6/18/2025, I went to AutoZone and purchased power…read moresteering fluid and windshield wipers. While I was in the store, an employee offered to fill the reservoir with the power steering fluid. Install the wiper blades, and fill the power steering fluid. I gladly agreed, and we went to my car, which was parked right in front of the door. He then poured the fluid into the BRAKE FLUID RESERVOIR. Then installed the wiper blades. Because the formulation cannot be mixed, as it is corrosive, it destroys the seals and master cylinder. After he put the cap back on, he was visibly startled because he saw it was brake fluid. He went from being overly helpful to rude, and was so shaken that he had difficulty installing the wipers. He almost tripped over me to get back into the store while I thanked him, but he didn't respond when I said goodbye. Before this, I asked him for a referral to a mechanic because I needed to have my Infiniti serviced. He gave me a card. I was grateful and said I would go directly there. (I am not a mechanic, so I did not question this in the moment but watched him do it.) I drove directly to the mechanic that he recommended to get an estimate. That mechanic gave me a loner and called me the next day with the estimate of what my vehicle needed. He also said I topped off your power steering fluid because it was low! When I got home, I looked under the hood to check my fluids, and while doing this, I read the cap of each, and the power steering is in the front and the other side of the engine. This is documented, and I will provide the exhibits. I went to the store and talked to the manager. He said that I must have done it and they were not at fault. I asked him to look at the security cameras. He laughed and said they do not have cameras. They do. I asked for the regional manager's phone number, and they wrote it down on paper with his name, which is Kyle. I left. I went home and called the number, and it was answered by someone who laughed and denied everything. The store probably gave me the phone number to the guy who did it in the first place. He said they have no cameras. At the same time, he was joking and mocking me for bringing this up. So "I said, Well, you know I am recording this call". He said Well then, we cannot speak to you and hung up the phone. I called the corporate complaint phone number and spoke to Lou, who told me to keep my records, and he was going to escalate the ticket to corporate." He said they will return your call within 48 hours. They did not. In the meantime, I took my vehicle to a mechanic and had him flush the brake fluid to see if that could stop the progression of the damage. I had the system flushed and prayed that would be good enough to save the master cylinder and seals. My breaks were 'spongy', and sometimes I needed to press harder than other times. They were never consistent in stopping my car. I have never had one problem with my brakes! It continued to get worse each day, but I have no way to pay for a bill like that. Each time I called the complaint number for AutoZone I spoke to the same person. His name was Lou. No one ever got back to me. I drove home from work on 9/03/25 and stopped at In-N-Out Burger. While I waited, I advanced my car forward behind a truck and pressed the brake. The pedal went to the floor, and I ran right into the truck ahead of me. The car didn't even slow down. I immediately called the "corporate" number again. Talked to the same customer service agent, and he said I will escalate this ticket, and they will call you back within 48 hours. No one has. I need help with this as soon as possible. I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition. I have been getting Uber to work and back, which is approximately $100.00 per day. I am now renting a car. I have no one to help me, and I am helpless. Please Help Me! I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition LAURA I HAVE MORE THAN ENOUGH DOCUMENTATION. I CAN PROVIDE THE EXHIBITS -LAURA

    AutoZone - autopartssupplies - Updated July 2026

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