Montrose Ford is the only Ford dealership I will let touch my car. It's also the only dealership I…read morewill purchase my Fords from in the future. Matt and his team over at Montrose Ford are the absolute best. I have let other dealers and service departments service my car and I always have to call Montrose to fix what they screw up. Everytime I buy or service a car from Montrose everything goes flawlessly. Do yourself a favor and just go to Montrose for all your Ford needs.

They advertise free battery installation, then will tell you in the store they don't do it after 5…read morePM. Go across the street to AutoZone

I generally don't care for dealerships because of past experiences, but now that I've had a full…read moreexperience (all departments--Service, Sales, Finance) with Marhofer Chevrolet, I find that I'm pleasantly surprised and comfortable with saying this is a good dealership I would recommend to a friend. My Marhofer experience started with their Service department when I brought in my 2017 Volt LT (purchased from a used lot back in 2020) for routine service and software updates. Everyone was friendly and there was no upselling pressure for services I didn't need or ask for--a big relief. Fast forward a year and a half later when I decided I wanted to purchase a low-mileage Bolt EUV Premier I spotted on their website. I again felt no heavy pressure to buy from Brysyn, the young sales rep I worked with. The price on the vehicle was a no-haggle price, but it was fair, based on what I had seen elsewhere. The vehicle did have a chip in the windshield that happened in transit, but they replaced it. The car was perfect! Next came the Finance Department and I couldn't have been more pleased working with Holly, their finance manager. She was super! I was happy with the rate I got and the fact that she got it with my bank. She's smart, witty, and very thorough. My wife and son have both purchased cars from other Marhofer dealerships in the area and they were comfortable with their experiences. Still enjoying my nearly-new vehicle and have not been pressured to buy anything since I brought it home.

Buyer Beware. The sales team are vultures. They don't care about you, only their commission checks…read more They are deceptive in their sales practices. They team up on you and trick you by adding in extra protection products for their benefit. They never asked me if I wanted the extra paint/fab protection plan and added it to my contract. I discovered this within hours after leaving the dealership. Asked them to please refund me the 995 protection plan, I did not want it, and they immediately, as a team, started telling me they had me legally and that they would not refund the money. They never asked me if I wanted this; they just included it and hoped I would not see it. How do you sell something to someone without having a full discussion about what you're selling them? NO TRANSPARENCY, all trickery. They treated me with such disrespect, couldn't care less about me as a customer. The only thing they care about is their pocket. I went there to buy and trade in my car, and somehow I ended up with a protection plan. Please ask them for itemized pricing if you go there; don't trust the sales team thinking they are helping you with the best deal. They are vultures. Shame on you, Mr. Ron Marhofer, for training your employees on this technique. This practice of not Laying Bare or having total transparency is coached by top management. Mr. Marhofer, you give the profession of car salesmen a bad reputation.

I purchased a 2026 Honda Civic hybrid Touring. Gwen was the salesperson. Easy to work with and a…read moretransparent process. Staff were all very friendly. I would recommend this dealership and specifically Gwen, as she was practical and helpful towards getting the right car, at a fair price point.

Troy was professional and customer service oriented. I was thankful for Serra Honda to work on my…read moreCRV recalls.

I have done business with this particular place for over 15 yrs! I have always dealt with Duane…read moreCarnathan in sales and Jason Cushman in Service! Hands down they are the best, most trustworthy, straightforward people you will ever meet. I have purchased all of out vehicles from there and so has my extended family. Everyone has been extremely happy with the service they recieved from the time they walk through the door and the follow up afterwards. The internet service guy named -Brian Russ-even went the extra mile to find me the car I was looking for!! Thank you for being the best in town!!!"

I was very pleased with my new purchase. Eli, who sold it to me was fantastic at giving me all my…read moreneeded information. Thanks Eli. I love my car.

Called into the Wadsworth location to see if I could order items to be picked up later in the day…read moreas I was unsure of the amount of transmission fluid I would need for my vehicle. Was told I could do that online. Asked for the amount of fluid I would need so I could order online.. had to repeat twice my vehicle year/make/model. 8.98 quarts was his reply and then was hung up on. Employee was rude and acted like I was ruining his day by calling in for the information. Ordered from the Lodi location instead.

Visited Advance Auto Parts to buy a replacement battery for my daughter's car. Upon arrival, I was…read moregreeted and assisted. I asked for a battery for 2015 Honda Accord. They had it in stock and I bought it. The price of everything, including car batteries, has gone way up. But I can rest peacefully knowing that my daughter's car battery won't be dying anytime soon.

I charged up my Ioniq5 here around 9:30 AM during a road trip. Three miles down the road my car…read morewas rattling like a steel drum so I called and asked if they could fit me in. They were great on the phone and during check in at about 10:30 AM. They told me it might be an afternoon of waiting. They squeezed me in, they were kind to my dogs and fixed the loose screws in the car underside that another Hyundai service center had left loose. I would give them 10 stars if I could. I have owned a business and I could tell they had their technical and customer service procedures right on point.

I'm from Pennsylvania, had test driven the Acadia before, found the one I wanted there , ask them…read morefor their best numbers, all within a day told them Ill take it, and that I just had to wait for my funds which would be available to send them in 24 to 48 hours, (I already had an approval for what I wanted to spend up to , which this was much less then this but I was just waiting for the Credit Union to do thieir thing and let me know my warranty options before I accepted and they deposited the money, which I know after years of experience with them would be the 24-48 hours). then in the meantime I would pay Great Lakes to put a hold on it. so I said told the rep this. They said they don't accept out-of-state credit unions, which I mentioned is where I'm financing . I've financed with my CU plenty of times and in Ohio, and on vehicles, and transferred money,I let them know not a problem! i can transfer the money - PNC, citizens? What bank do you prefer it's not an issue I'll still get you the money in the 24 to 48 hours. And I'll pay you right now to hold it. Chrissy or Christy who I was dealing with kept telling me they don't accept Credit Union money from out of state. And I kept explaining, it's not an issue of their concern where or how I'm financing, the check or wire transfer they will receive can come from another bank. So what bank they want it from? And she kept telling me it doesn't matter they won't take my money. I was adamant that that made no sense! I could get them the money however they wanted it and would pay right now to hold it. And I was literally told and I quote ; you can either finance with us or you can find a car in Michigan or Pennsylvania or wherever it is you're from, but we aren't accepting your money. I left a message for the GM and then, despite the red flags, I had put time into this , my credit union was already working on it so i texted her to please send me a bill of sale - I want the car I have the funding you'll have it within 48 hours and I'll provide money down to hold it right now. She got back to me a few hours later and said no I'm not doing that and we have a lot of interest in the vehicle so it is no longer available to you. WHAT?! what a bad reflection of the dealer group and Hyundai.

Honest, courteous, professional, affordable, I haven't found a reputable auto repair place in quite…read moresome time. THIS is the this place!

I had the air conditioning system on my 2002 Acura MDX replaced. Alan was the mechanic and did a…read morevery good job installing the new system, testing it and charging the system. I am very happy with the work and highly recommend Randy's Automotive.

Even if you have a service contract to get a loaner vehicle while they're working on your car…read morethat's under warranty don't ever set your appointment for 7:00 a.m. their loaner place does not open until 8:00. So if you're a person trying to live a life you have to set for an hour until they get a loner or they offered to drop me off at home where I would have no car at all. I have issues with my age and health I cannot be without a vehicle but Clayton doesn't care about that it's about getting your car in getting it worked on getting it out and saving their money time and trouble.

I was in the area on vacation and needed an oil change for my Promaster camper van. The Klaben…read moreservice department folks were SO helpful and efficient it was amazing. We were in and out in less than an hour! They service Amazon vans and were knowledgeable about how to safely deal with our rig. Everyone we spoke with was friendly and helpful. I'm still smiling about this experience. Thank you Klaben service, we can head back to California with a smile.