Had to replace a belt in my car recently. Purchased the one for my car at O'Reillys. A friend…read morevolunteered to replace it for me - woohoo. So we met, let the car cool down, he took the bad belt off and went to replace with the new one. Realized the one we purchased was not correct. So we had to take another car and drive all the way back to O'Reillys. Come to find out that the belt in the sleeve we purchased was not the one that goes in the sleeve. I'm not sure if the manufacturer messed it up or if an employee at O'Reillys did - all I know is, we were out some time just to get the correct one. I'm not sure if you have ever experienced this or not but my advice is - take the old belt with you to get the new one - then compare. It sure would have been nice customer service if they gave you a coupon or discount on next purchase - for your troubles. Just a suggestion. At least the price was reasonable.

I have to agree with the other review. This place has great prices compared to the others in town…read more I have used them many times for that reason. But I have been given the wrong part multiple times even though I had an ASE certified mechanic with me and he had all the correct answers they needed to give us the right part. The price is right and the service is friendly as far as auto parts places go. Just don't be surprised if you have to make another trip to get right part.

Great people, very helpful, honest and courteous including the staff and the manager.read more

Friendly employees, but they weren't able to install a battery because of "liability" when another…read moreauto parts store less than a mile away could. I won't be going here when the competition is near and more able.

If I could give zero starts I would. The assistant manger was beyond extremely rude. He cussed my…read moreboyfriend out in the store for asking a simple question, and another associate claimed to be the district manager. Absolutely RIDICULOUS! Another customer was complaining about how she was treated by the assistant manager the same day, and another associate also complained about the assistant manager! GET YOUR PEOPLE IN LINE. Ridiculous that retail associates treat customers like trash. Do not go here!! This company has lost multiple commercial customers because of how they were treated in this store.

We had the best experience with Nick here! He was more than helpful and went above and beyond to…read morehelp my boyfriend and I! He spent at least 45 mins assisting us in trying to get parts and replace a rotor for our trailer! We appreciated his hard work and his excellent customer service!!!

Extremely friendly and helpful. They were able to install a new battery when another auto parts…read morestore less than a mile away said they could not due to "liability" on my vehicle.

Jake had awesome customer service skills and was super helpful with what my car needed. Everyone in…read morethe store was also super friendly. Thank you AutoZone!

We have used the Florence, KY PepBoys since the time it had a retail location. It currently does…read moretires and vehicle maintenance. A few years ago they had issues with some personnel. Over the last few years, since 2024, they have upped their game. The service managers are strongly customer focused. Their service techs get the job done and do it well. We will definitely be going back for more clearly defined, trustworthy work when needed.

Had a flat visiting from Tennessee. Elliott was fantastic. From the time we walked in until we left…read moreand even after, we got excellent service. We were in and out within an hour and 15 mins. Even called me to let me know I left a bag at the store. Every employee we encountered was friendly, respectful and courteous. GREAT JOB, THANKS FOR TAKING GREAT CARE OF US!

This is my second lighting kit from Boogey Lights and I can't be happier. My first set I sold with…read moremy older motorcycle and have had years of reliable use and are second to non in brightness. I've recently purchased my second kit for my new bike and within 30 minutes realized I had a promotion in my email. I contacted then immediately at 9pm on a Saturday and by 9am Sunday I had a response and a refund of 10%. In the response the representative did show me this promotion was for trucks but they went ahead a refunded the 10% anyway. Very classy. I'd recommend these lights to any vehicle or vessel.

I appreciate their service. I am pleased with their quality of work. It's a family owned business…read moreand everyone was pleasant. They were recommended to me and I would recommend them to others for light installation on their motorcycle and/or vehicles.

In and out within one hour of buying my new vehicle very easy not sure if I got the best deal but…read moresatisfied with the service.

Do not plan on a quick turnaround from the service department. I received numerous mailings about…read morewalk in oil change. Twice I attempted, and twice I was told it would be two hours. Scheduled appointment and it was not quick. The attitude was " it sucks to be you" Bought a new car recently and it was an ok experience, if I had it to do over again I would go to Ohio. Everyone ( except the salesperson) could use some customer service training, particularly the finance associate. They could learn something by going to other local dealers and sitting and observing. I would rate them mediocre at best.

5 's Very fair price! Fast Service! Highly recommended!…read more My car was misfiring on any acceleration or hill & I called & spoke to Dennis & explained we had to drive to the East Coast for our Grandson's wedding next week. Dennis offered to check it out & try to fix the problem today if possible!!! He did and He Did!! While I watched! Plus he fixed our glove box! Excellent, NO Cheat mechanic!

Dennis was amazing. Scheduling with him was quick and easy. Unlike the service departments at the…read moredealerships, I didn't have to wait months to get my car seen. He got me in and started working on my car right away, I didn't have to wait. He was super transparent about his work and it made it easy to trust that he was going to do it the right way. His approach, to fix the parts instead of ordering a brand new item, made it much more cost effective and quicker! I'll definitely be coming back.

I usually stop at this Speedway when my work brings me out in this area..which is probably 2-3…read moretimes a year. It's a fine enough location..they usually have in stock the things I stop there for. The store itself is kinda run down. Just seems like an older location that perhaps hasn't been as maintained as much as it could've been. It's always extremely busy during peak morning hours (7-9) but the staff they have on is usually pretty good at keeping the line moving and getting you on your way. They are always pleasant as well. Overall a decent location that I will more than likely continue to stop at when I'm in the area.

The Speedway on Mt.Zion Rd., Florence, Ky has great cashiers. It is also an eyesore on the street…read more Totally un maintained. Filthy inside and out. Seriously dangerous practices. The Beer cooler. You will have to climb over boxes, crates of water, trash to get to what you want. I I don't think the floor in this location has been washed in years. Door has been broken for close to a year. Trash bins, overflowing, so just done away with at doors. Entry carpets done away with too. A basic caution floor wet sign is thrown out. Totally embarrassing Speedway. We expect better! There is a new Wawa going in down the street. Clean up your act, or hey, get out.

Great place I was very happy with the installation of my automatic start. I am sure I will…read moredefinitely be thinking about them and thinking, And More this winter .

Have taken two vehicles two separate times to get subs installed. After the first time my air…read moreconditioner would not turn on - had to bring it back to him where it was fixed. Everyone makes mistakes didn't think much of it. Brought my current truck to him a few months ago and pretty much everything was sloppy and dangerous. I have had to re crimp/sleeve 4 terminations that have came out on their own because all that was done to them is a light squeeze with some channel locks and wrap the connection with electrical tape; huge fire hazard. The plastic panels that he had to move to route the wires were not put back into place and were popped out. The gain on the amplifier was fully turned up which caused one of the subs to blow. All of the cables were just throw under my back seat absolutely no cable management. Would not recommend to anyone and will not be bringing any future jobs here.