My fiancé and I visited this location on a Sunday evening to purchase a new battery for his car…read more After waiting a few minutes for the cashier to finish helping a customer, we were quickly helped and able to purchase the battery. We decided to switch the battery in the parking lot, and they let us use a few of their tools to do this. We were also able to not pay the money for the core of the old battery, as we were able to return it right away. There was some corrosion on the old battery and it wasn't coming apart easily. Ellie was very helpful and came out to lend us a hand. She was very knowledgeable and friendly. The next time we need anything for either of our cars we will definitely return here.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Hubby and I took the plunge and decided to share a car. He went to make a run to the store.... And…read moreOUR ONLY CAR WOULD NOT START. Thankfully this happened on a day that we didn't have to work and the car was parked safely in the garage. Hubby thought he identified the issue and checked AutoZone's online inventory. They appeared to have what we needed so he called to confirm. The person that answered the phone said they did not actually have the item in stock. We decided to walk the two mile trip anyway to explore .. there is another auto parts store in close proximity so we were planning to go there as well. The young man we encountered at AutoZone (Josh) was extremely helpful. He helped us understand what we were buying and how the options differed ... he even located the missing inventory item. We really appreciated that Josh was so thorough in our interaction.

Yikes. This was a rough experience. After getting in my car to head to the gym, it made the…read moredreading clicking noise and I knew that the winter had claimed my car battery. I was able to get a friend to come give me a jump so that I could drive to AutoZone to get the battery replaced. I entered the store and saw two employees behind the counter (I believe there was one other customer in the store). I stood at the counter. Neither employee acknowledged my existence and both walked from behind the counter to another part in the store. It's 100% not a big deal if they were in the middle of assisting the other customer/wrapping up another project, but a brief "we'll be right with you" could have fixed this problem. When the gentleman came back to the counter, I described what was needed and he grabbed his kit to test my battery which verified that the battery was bad. He seemed to struggle with finding where to attach the device on my battery. I explained to him that attaching it to any of the metal clamps on the battery would still yield a reading. I bought the battery and he grabbed it and his tools to install it. The installation process felt as poor as my initial experience. The gentleman dropped one of his tools in my engine (again, no problem, mistakes happen), but waited for my brother to start reaching under the car to find where it landed. The battery installation process took a long time. I'm no mechanic, but the experience made me feel that I may have been equally or more qualified to install the battery myself. I don't say that to sound arrogant/condescending - it's just that I understand that in situations like these, people rely on these locations to help them in a pinch. Some customer service 101 and some practice/supervision on the process could have made this whole experience much better. The next time I'm in need of a battery or other quick fix, I cannot say that I would return to this location.

My blower motor was broken and making my car squeal and he fixed it so quick! also offered to put…read moreon my new windshield wiper for me which was super sweet!

From the owner: I'm 19 trying to start a mobile mechanic service, below is a list of some of the things i can do i…read morecan't tow yet so i will have to come to you or will need your car dropped off to me either works. •Oil changes & fluid top-offs •Brake pad & rotor replacement • Battery testing & replacement • Alternator & starter repair •Engine diagnostics & check engine light troubleshooting •Spark plug & filter replacements • Radiator, hose, & thermostat repairs •Suspension fixes (shocks, struts, ball joints) • Tire rotations & flat repairs •Pre-purchase vehicle inspections I will use supplied parts or recommend you parts to buy before the job. Price varies depending upon your situation, if i can't fix your issue or can't figure out what is wrong i will be honest and help you find the help you need i am skilled and know a very good amount but i am only human. feel free to inbox me with your issue, thank you for your time.

BEWARE! Dishonest sales person and sales manager. Wasted a month of our time being strung along…read morewith promises, which then they reneged on and lied about. Lexus vehicles are great, however head north to get one from a reputable dealership. Definitely watch what they put on your credit card and make sure that what you test drive is actually what you buy. They charged a much higher amount and did not tell us. They also switched out vehicles without telling us. Be sure to capture the VIN number before you buy the vehicle at the dealership.

They've always taken good care of me. They send video links that show the service person checking…read moreout the car and sharing their findings. Everything that's going on is well communicated. It's a Lexus service center, I expect nothing less.

These guys are fantastic. Sam helped me investigate a used McLaren purchase and found problems that…read morecalled it off! A godsend!!!

Smyth Imported Car Service appeared to be the shop that could make my 1969 MGB GT run as good as it…read morepossibly could. Essentially I was requesting a expert tune up. That is what I received. Sam and his son sorted out the ignition and carburetors replacing many parts including the entire fuel system, and the gas tank. The results are gratifying. This MG is fun to drive again, almost like new. This is said after driving over 400 miles in 3 months since Smyth worked on the car. I reserved one review star because of the cost of this work.

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Ron and his garage are crooks . He cost me 4,000 dollars and all kinds of troubles because he lied…read moreto us about our car. He will pay in the end. Said i needed a motor and after i trailerd it back from Michigan and brought it to a Honest mechanic all i needed was a feul injector. If your from out of state avoid them. Their crooked. He charged me 950.00 for his false diagnosis. Im a 77 year Vietnam veteran. Thanks Ron.

I 100% recommend this shop! They are great! We were driving from Michigan to Tennessee and our car…read morebroke down in Cincinnati. I called 3 other shops that couldn't get me in. Elite recognized my emergency and got me right in on a Friday and back on the road in 3hours. Their prices were more than fair. The girl in the office "Emily" took us to a spot for lunch so we didn't need to pay for an Uber. My car was fixed right and fast. I couldn't be happier. Be sure to ask for Ken when you call.

Excellent friendly and professional service. Very much appreciated. Thank you. Will return.read more

Dave at Victory Battery is always super helpful. Honest, fair and knows his business.read more

Great service and at 1/2 the price of major auto places. Highly Recommend.read more

I have had several cars worked on at this location and I have to say that the team here is super…read moreprofessional. Their prices are incredibly reasonable, and their labor rates are more than fair. I don't know anything about how the could have problems here but I know that the owner has been over backwards to do a great job for me. I cannot give them a higher recommendation.

My biggest mistake throughout this entire process was not getting the names of the people I spoke…read moreto I deeply regret that. My first complaint about dealing with the audio shop would be the fact that I talk to a man on the phone who told me to come up The following day and that they should have time to have my stereo installed I never got an appointment time or the name of the person I spoke with which was on me. Upon arriving I was told by the young kid at the counter that they wouldnt have time to do it that day and since I am driving at least 45 minutes from another state to have this done I was obviously frustrated. Then he tried to schedule me for a week out on my birthday which obviously he didn't know, When I told him this wouldn't work as my wife and I were planning on taking a road trip across the country soon and I wouldn't be in the area plus I needed the navigation system to go across country so I wouldn't have to be on my phone while driving. So he moved it up another four days sooner. My second and most pressing issue was when I arrive for my schedule appointment, I am not a stereo installation expert by any means but I am also not an idiot. Now when I was informed of the hundred dollar an hour price I did not think anything of it considering this stereo is an easy installation and should not take any more than a half hour to install. The only reason I didn't do it myself is because I originally was going to have my father who is an electrician help me with some of the wiring so I chose not to pay the extra $20 to have Crutchfield do the wiring for me...big mistake my father and I had a falling out due to unrelated issues and I am not personally comfortable messing with the wiring as far as stripping and splicing them together goes. Knowing all of this I was apalled when the kid at the counter suggested to me that it was going to be a four hour minimum to install the stereo. Meaning he wanted $400 to install a stereo that should only take A half hour tops in the hands of somebody who knows what they're doing... when I told him that I was not going to pay the $400 he then went on to try to explain why it was going to take so long etc. and suggested a few other places I could try as if I hadn't done that already. Mind you out of all of the other places that quoted A price for me The max that I heard was $180! And that is including Best Buy a huge franchise! My whole review could've been summed up in a few words this place is a joke they will waste your time and try to rip you off for everything they think they can get out of you. Don't waste your time especially if it is the young kid that works behind the counter working. I wouldn't doubt if he never even told his bosses about my appointment or my stereo system and he wasn't planning on pocketing some extra money. If yelp would let me I would give a -5 star review...