I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

If you need a mechanic, ask for MATT!! This guy was exceptional and very knowledgeable of the task…read moreat hand. Matt was extremely punctual when coming to work on my Jeep. His prices are more than fair. Matt is the first mechanic I've used since moving to Charlotte and he will forever have my business. The best part of all is that he's flexible & mobile and comes to you.

From the owner: Best prices in town. read more

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

These guys are really good! I got 4 new tires, alignment and a state inspection done last week…read more They're fast and efficient and the price was really good! -- It was at C & S Auto 1404 South Main Street Kannapolis , NC 28081 They're good and professional and cool

I had a problem with the driver side front window on my 2008 Nissan Xtera not operating. C & S…read moreAutomotive replaced the mechanism in only a few hours and at a fair price. Great service, professionalism, and outstanding customer care.

Best car service to date. They understood the assignment. Find the noise and repair. No pressure…read moresales tactics. Honest assessment along with recommendations. They have an online site to reserve appointments and track prior work. They send email and text confirmation. Everyone is friendly, professional and trustworthy. After 4 repair shop visits to other places, I finally found a mechanic! Fair market rate pricing, courtesy, good customer service and a range of repair services they can do. Highly recommend you try them!

We've been going to Brandon and his team for years, and I wouldn't take our cars anywhere else…read more Last week we had an issue while travelling on vacation. I called from the road and they were able and willing to work with an out-of-town shop to fix my problem. The older I get, the more I realize that circumstances will happen, but the defining moment comes when things don't go as planned - how do we react? Once again MHM proved themselves, coming through and standing behind who they are and what they stand for. I appreciate having a place that does quality work for a fair price, and that's why being able to trust someone to work on my car is important. That's why I will continue to trust them, and Brandon will continue to be... MY Honest Mechanic!

Update 7/21: After posting numerous reviews --and filing a dispute with my bank--I was contacted by…read morethe district manager regarding my experience. He was respectful and took the time to understand the situation, but initially stood by the no-refund policy. However, after I provided documentation from Ford confirming the recall had been completed, along with paperwork from the branch showing inconsistencies, he agreed to issue a refund. I'm grateful the situation was ultimately resolved, but disappointed that it took this level of effort and public pushback to be heard. I wish they had been willing to have a conversation before I had to exhaust every possible avenue. That said, I appreciate that they did eventually make it right. I would give the district manager 4 stars based on our actual conversation--but I'm updating this review to two stars overall because of the level of effort it took to get here, and the prior conversations had with the branch, customer service, and BBB correspondence that all doubled down on their policy regardless of the specific situation.

The manager was gossiping/calling names about my MIL not knowing her son was listening to them talk…read morebadly about his mom. They said harsh things about her being Italian, the car she drives & then proceeded to make blow job motions with their hands & face, WHILE TALKING ABOUT MY MOTHER IN LAW. She has spent plenty of time & money at this shop just to be mocked and degraded behind her back by the MANAGER. Needless to say, we took our keys and left and will NEVER be back. When my husband approached management, apparently we heard wrong & the hand motions were talking about a "car valve", yeah right. What a joke of a business. Only giving a 1 star bc I can't give zero.

I am from Atlanta, Ga and a old Just Brakes customer! A year…read moreago Pep Boys bought out Just Brakes in Atlanta. So now all JB in Atlanta are Pep Boys! Last October my check engine light started flashing on my Silverado and no one could tell me why! I even took it to the Chevrolet dealership near my home in Atlanta, Ga. and they missed diagnosed the issues! I knew I needed brakes and shocks on my truck and I knew I was coming to Concord, NC for my birthday! So I decided to bring my truck to the Pep Boys here to have the work done! Now here's what I didn't expect, I didn't expect Tanner the automotive Tech to be so dayum good at what he does! Tanner took one look at my truck and saw that my PVC hose had come loose on my truck which was the cause of my flashing cel. He also saw that my value cover gaskets were leaking! He also told me I didn't need a brake master cylinder, but I did need just front brakes! Tanner replaced my front brakes and resurfaced my rotors! Tina the asst manager, made sure that I was able to apply my Just Brakes wannaties, all the work was going to be completed that day, and have my truck would be back to me before a event that I had to attend that evening! She also made it possible for Lyft to take me home while the work was being done on my truck and then pick me up again! Today I told Mark Davis the store manager, the fact that Tanner was able to address and fix my check engine light issues was enough for me to come back the next time I'm in town! With the new shocks and brakes my truck rides like its brand new! Thank you again Tina, Tanner and Mark for your outstanding customer service! You guys totally Rocks!

Awful customer service! Unbelievable at the counter ignoring and check out no information or help…read morewhen questions asked. I felt disrespected. Was going to buy tires when state inspection failed but because of the very poor customer service (man at counter - Dillon)