If you need a mechanic, ask for MATT!! This guy was exceptional and very knowledgeable of the task…read moreat hand. Matt was extremely punctual when coming to work on my Jeep. His prices are more than fair. Matt is the first mechanic I've used since moving to Charlotte and he will forever have my business. The best part of all is that he's flexible & mobile and comes to you.

From the owner: Best prices in town. read more

John is the best auto shop in Charlotte metro, period. You can fully trust him to find exactly what…read moreyou are looking for. His service is incredibly fast, and he always has the right parts. And the price can't be beat. Literally the dream place to get anything from an oil change and tire rotation to full on finding an issue, checking a leak, or repair.

A very honest auto repair shop .. very fair priced I highly recommend them !! Check them out, a…read morenice family and friendly business ..

I needed a vehicle inspection and have never had such an incredibly courteous, easy and quick…read moreservice experience. Alec quickly got me checked in and was very welcoming! I had everything needed going in and they were thorough but quick with the service. I couldn't recommend this business more and will tell all my friends! Thanks you for exceeding expectations!

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

I've been searching for a trustworthy and reliable mechanic for quite a while now, and have bounced…read morearound to all your typical car mechanic chains (Pepboys, Mieneke, etc.). To no avail, every time I went to one of those places with my car, I always walked out disappointed because of the service, quality of work, cost for labor, or a little bit of all 3. I'm happy to say I finally found what I was looking for with Christian Brothers Automotive. Lenny and Scott took great care of my car, and fixed everything I needed in a timely fashion. They were able to do front and back suspension, as well as replace a part that was giving off a check engine light in less than 24 hours. I greatly appreciated the correspondence throughout the entire process to let me know the updates with my car, and I thought it was very convenient that they offer a complimentary shuttle so you don't have to wait around while your car is getting worked on. They did such a great job that I came back the very next day to get front brakes and rotors done that they also got done in an extremely timely fashion. All of these parts needed to get done on my car for a while, and I was completely aware of it, so I know I wasn't taken advantage of like a lot of other mechanics tend to do to people. They kindly let me know of other services my car could benefit from in the not to distant future, but they weren't pushy at all for me to do it right away. Very satisfied! I made sure to let them know that they gained a long term customer in me! Highly recommend. Also, I think it's worth noting that the company's values are centered around Christian beliefs, so if you're looking for humble, honest, and straight forward car service, this is the place to go!

Excellent service with a smile. Knowledgeable staff. I recommend this business for auto repair for…read moreforeign and domestic.

Chris is honest and reliable. Their prices are fair and they back up their work. No price gouging,…read morejust good, reliable work at a good price. Highly recommend!

I was having issues with our car and we called them. They were able to get us right in. We had our…read morecar towed to their shop that day. The next day they called us and let us know that our engine had seized. We were obviously very upset. I hung up and was trying to figure if I was gonna buy a new car or get this one a new engine. A few minutes later the owner of the shop called me back and informed us that there could possibly a recall on a part in the engine and that we could get a new engine from Hyundia. That was so nice of him to take the time to look it up knowing that this wouldn't be any more revenue for his shop but would really help me out! I called our Hyundia dealer and had my car towed to the dealership where it did end up getting a new engine for free! Having brought the car to Pitts Repair Service really saved us. He only charged me $35.00! This is a very ethical and professional company! I would recommend them to anyone! They have definitely got a customer for life!

Took my daughters Jeep Liberty to Eddie Mac with a problem with the heat not blowing hot air. She'd…read moretaken it to a Jeep dealership who quoted a cost of over 2k to replace the heater core. After a recommendation from a trusted friend of mine, we made an appointment to see Eddie Mac. He quickly diagnosed the problem as a faulty thermostat and quoted a price of less than 200 to fix it. Repairs were done quickly, and did correct the problem. Very pleased with the experience, and would recommend using Eddie Mac to anyone. I know we'll be using him in the future.

Eddie was doing an oil change (which included tire rotation) and my rear bearing was totally messed…read moreup. He explained the repercussions of this issue and talked me through a potential repair plan. He was kind and super honest about the severity of the issue. He never pressured me into a sale and was genuine about taking care of me. Went through with the repair and the communication from him and Bobbie was great and kind. Highly recommend this place for your needs.

I can't say enough good things about Tech Automotive in Charlotte. I first brought my car in for a…read moreradiator issue and water pump replacement, and the service was quick, affordable, and professional. A couple of days later, my car started overheating again. I called them, and without hesitation, they told me to bring it in right away. They quickly diagnosed a completely different problem--my thermostat and a faulty sensor. Even though this was unrelated to the first repair, they covered the cost entirely. That kind of integrity and commitment to customer satisfaction is almost impossible to find these days. Not only do they have some of the best prices in town, but the team genuinely cares about their customers. They took the time to listen to my frustrations, treated me with kindness, and even gave me a hug before I left. It's rare to find a shop that blends top-notch mechanical work with such compassion and honesty. If you want skilled, trustworthy, and caring professionals to work on your vehicle, Tech Automotive is the place. They've earned a loyal customer for life.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

I visited the Firestone Complete Auto Care website and set a 3pm appointment for an alignment on a…read moreSunday. I arrived at exactly 3pm. Both service writers were assisting customers. When one became available (can't recall his name) he immediately asked me how he could assist me. I told him I had an appointment. He pulled up the appointment info, took me keys, and had a technician out to the vehicle within 10 minutes - awesome. I sat in the waiting room which was well lit and clean. There was a tv in the corner displaying a car restoration series. Not sure if there was WiFi or not - I don't connect to public WiFi. You can see most of the shop from the waiting area so there's no question as to whether the vehicle is in the shop and being serviced. My Silverado was on the alignment rack pretty quickly. About 4pm, Brandon, the service technician, came into the waiting area to bring me out to the vehicle and show me the before/after specs on the screen of the alignment machine. He broke down what was done and what it all meant. He said he would do a final road test and get me out of there soon. Brandon was super professional in talking with me and also I could tell that he knew his stuff! I saw him drive the truck afterwards as well to verify the repair. I got back to the waiting room and about 15 minutes later the service writer had me at the counter to close out the ticket. The price was as-predicted with no surprises. He didn't try to sell me anything I didn't need (even on an old high-mileage pickup), and was courteous throughout. He supplied me with a printout of the alignment that Brandon had gone over with me in the shop. From arrival to departure I was there 3pm-4:20pm. Overall a great experience. I would recommend this location.

Brought car for over heating. 1yr and half later I still have overheating issues. They first said…read moreradiator. Then they say water pump. Took it to another firestone, they say nothing is wrong. Car still overheats. 3rd firestone says this car has blown head gasket. Wow! This company will try and take advantage of you. Concord store has terrible management and will get rude with you on every level. You're just a number to these guys!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

Mike, the store manager, and his technicians always provide the highest level of service with…read morehonesty and integrity. When I have an issue with my 14 year old SUV I know that Mike and his techs will figure out what the issue is, and usually have it serviced while I wait. Pricing is very reasonable compared with other places, but this is the place I trust.

Oil change was the only thing they did right. They clearly 1/4 the work they did. Brakes & rotators…read moreneeded to be replaced. They also didn't say anything about a nail in my tire. Not much value or pride in the work they do here.