I would put negative stars if I could. DO NOT WORK WITH GERARD. I choose this location because it…read morehad good reviews turns out they review themselves and make people call n dispute if they don't agree with the positive review . Who does that , terrible place . They kept my car on three different occasions and my car still isn't fixed . Terrible terrible and Gerard is an idiot

Unfortunately had an accident and was assigned this shop to complete my service. Not only were they…read moreslow their tracker for service was never updated and left me confused on multiple occasion. Avoid this shop if you can.

Alan McGwan is an amazing Service Advisor. I recently moved to the area and Alan made me feel very…read morecomfortable throughout the entire service process. I would highly recommend him.

The location is great but the service I received was very unsettling. The service repair lady gave…read morea very dismissive vibe. She was more focused on what she wanted to do to my Vehicle versus the reason why I brought it there. I'm not sure how good she is at her job, but you guys are gonna lose a lot of business if they come across her. I'd rather travel to Cobb then be treated like that again TLX!

Located @ 2818 East Ponce de Leon Decatur, Georgia…read more I was recently in a car accident so I requested service to have my vehicle repaired. Sallie & Michael assisted me with my initial service to determine what repairs I needed The value will be covered by my insurance claim so I have to report the repair cost later. Customer was great and I did not experience any problems today. I'm not a fan of doing anything late so It was the early availability for me. My appointment was at 9AM.

I scratched up my car pretty good and crash champion fixed it up perfectly. I was working with Omar…read moreand he was very kind and personable. The only thing is that there was a delay in getting my car back and then it became hard to get in contact with him. Ultimately it was an overall great experience and if I ever scratch up my car again I would definitely go back.

I was referred to Buckhead Collision by the Jaguar dealership for a relatively simple dent repair…read moreon my aluminum-bodied car. Since not all places handle aluminum, I trusted the referral. Big mistake. What should've been a straightforward job turned into an absolute nightmare. My car sat in their shop for over three months. I was told, "Just two more weeks," repeatedly--almost like clockwork every couple of weeks, with no real progress or explanation. At one point, I was told the delay was because they needed to install a windshield--a task that should take 15 minutes. That turned into weeks. Then I was told the glass broke and had to be reordered, but they couldn't provide any documentation to support this or anything else the insurance company needed. Now, I'm stuck with a rental car bill because they failed to communicate or supply what's required for my claim. The dent was eventually repaired, but the entire process was completely unprofessional. What's worse: it became clear my car had been sitting idle for weeks, untouched. There's no paper trail, no updates, and no urgency. I feel completely misled. If you value your time, money, and sanity, go somewhere else. Being referred by the Jaguar/Range Rover dealership should mean something--but in this case, it just sent me straight into a mess. Update: Jaguar/Range Rover states they will ensure ALL service managers are aware that they will not refer anyone here again.

I would not take my car to Buckhead Collision again. I have a Tesla Model 3, which needed a new…read morefront bumper. Buckhead Collision gave me an estimate to replace the front bumper--$2,583.56--and I was told I would have my car back in a week. Tesla had already given me an estimate that exceeded this one by $600, so I went with Buckhead Collision. Big mistake! Eleven days later, Buckhead Collision called to tell me that they discovered damage underneath the bumper that would cost me an additional $87.79. Would I approve this additional cost? Already annoyed that I was supposed to have my car back four days earlier, I nevertheless agreed to this additional cost. Unfortunately for me, I didn't get my car back for another five days, scraping by with expensive Uber rides whenever I had to go somewhere. Then Buckhead Collision gave me the final bill, which was not $87.79 over the original estimate but rather $305.92 over the original estimate. Buckhead Collision obtained my approval only for the cost of the part, not the additional labor. With the additional cost of Uber rides factored in, I would have saved myself money taking my car to Tesla in the first place. After I got home from Buckhead Collision, I realized that they did not even bother to reattach my vanity plate on my front bumper. I found it laying in the frunk. So I took my car to Tesla Collision Tucker, and they reattached it at no charge. I should have taken my car to Tesla Collision Tucker in the first place. I want to keep this review short, so I won't even summarize the owner's rude behavior toward me when I complained about the escalating cost and time to repair my car. If you own a Tesla, take it to Tesla Collision Tucker. They are decent people.

The entire experience here was outstanding! I needed a bumper replacement, and Spivey's handled it…read morepromptly. Responses were always quick. Pricing was very reasonable. If I ever need body shop work again I'm definitely coming back!

I have used Spivey's a number of times with good results, so when rear ended in my 5 month old car…read morelast year I requested this shop over one of the insurance company suggestion. Overall, car looked good on its return, if I have the unfortunate need again for a bodyshop, I won't return to this one: - It a huge ordeal to get progress reports (car was gone 6 months due parts availability) - Car was returned dirty, disappointing after a $10,000 repair - On collection I noticed a part missing, and was told they'd order it and call me to bring it in to install I have called and emailed 10+ times over the 6 months since picking up the car about the missing part, and nobody will return call.

I have had several vehicles repaired at this location. Previously I have had wonderful experience…read more Most recently my vehicle was broken into. I immediately informed my insurance company that this was the shop I wanted to take it to. I had a great rapport with the previous management, however the new management was rude, incompetent, and, non responsive. I also experience them lying about damages I had to my vehicle that wasn't there. When I expressed concerns and wanting to take my vehicle to another shop to finish the work, the manager didn't attempt to make things right or even apologize. Would not recommend to anyone else.

Someone hit me in the back and my car needed body work. Corzav had good Google reviews but soso…read morerating on Yelp but was able to get my car in within a few weeks so I went with them and no regrets. Fast, kept me updated through text messages, excellent work on the car, and the employees believe in excellent service. Special thanks to Xchel who went above and beyond. It was also very convenient to have enterprise rental around the corner and use their shuttle service.

My brake lights weren't working. Turns out there was something wrong with the harness. They were…read moreable to fit me in last minute a few days before Thanksgiving. Only for $63. Done in less than a day. Thank you guys for always being so honest and for great work! My favorite mechanics!

This shop is amazing. They're so honest and the customer service is exceptional. I called Todd and…read morehe is so honest and down to earth. I've even told my family about the shop because I'm a single woman that knows nothing about cars. I highly recommend this shop.

Steve consistently does repairs on all the vehicles in our fleet. Timely and fairly priced, I am…read moreglad to have a trusted team of auto mechanics.

Terrible business and don't stand on their word. Went back multiple times and still didn't fix my…read moreproblem.