Located @ 2818 East Ponce de Leon Decatur, Georgia…read more I was recently in a car accident so I requested service to have my vehicle repaired. Sallie & Michael assisted me with my initial service to determine what repairs I needed The value will be covered by my insurance claim so I have to report the repair cost later. Customer was great and I did not experience any problems today. I'm not a fan of doing anything late so It was the early availability for me. My appointment was at 9AM.

I scratched up my car pretty good and crash champion fixed it up perfectly. I was working with Omar…read moreand he was very kind and personable. The only thing is that there was a delay in getting my car back and then it became hard to get in contact with him. Ultimately it was an overall great experience and if I ever scratch up my car again I would definitely go back.

My brake lights weren't working. Turns out there was something wrong with the harness. They were…read moreable to fit me in last minute a few days before Thanksgiving. Only for $63. Done in less than a day. Thank you guys for always being so honest and for great work! My favorite mechanics!

This shop is amazing. They're so honest and the customer service is exceptional. I called Todd and…read morehe is so honest and down to earth. I've even told my family about the shop because I'm a single woman that knows nothing about cars. I highly recommend this shop.

I was given an estimate of $775 for something that was fixed at another shop for $20 within 30…read moreminutes. Would recommend getting a second opinion.

They had my car over 3 months after telling me it would take about one week. I was charged $3,800…read moremore than I was quoted, and my car was unsafe and barely drivable. Difficulty turning the steering wheel, intense grinding and scraping sounds, vibrations, etc. And little to no body/cosmetic work was actually done. After taking it to another mechanic, they recommended not driving it at all because of safety concerns and continued damage due to improper and incomplete repairs. THEY ALSO FOUND A RUSTY PAIR OF PLIERS LODGED BETWEEN THE FRAME AND THE CONTROL ARM WHICH WAS CAUSING MUCH OF THE STEERING AND GRINDING ISSUES. The compressor was incorrectly placed and was shredding the timing belt. The control arms were bent and causing gouging and damage to the brakes. I paid another $3,330 to get those things fixed. I have now paid over $7,100 OVER Kong's initial $9,000 estimate just to get the car in safe driving condition. So all in I have paid over $16,100... and that's just under the hood. After several requests and sharing paperwork and all details with Kong's, they are unwilling to reimburse me for these expenses. If you have had a similar experience, I recommend filing formal complaints with: GA Attorney General, Secretary of State, Federal Trade Commission, Better Business Bureau, and local and state criminal fraud/negligence departments. *notes and pics are from the reputable mechanic that finally got my car into a safe and drivable condition.

My 2006 CRV is running beautifully now. The service was great and speedy. They found out what was…read morewrong with check engine light going on and off and replaced the wiring quickly.

True Automotive quickly diagnosed the problem with my Toyota Prius. Since they had to keep it…read moreovernight they were able to direct me to Enterprise within walking distance. I was able to arrange for a special rate and True Automotive paid for a day's rental. They are reliable and kept me informed as to when the car would be ready. As a repeat customer I am always pleased with the service and I am willing to travel the distance from Stockbridge to service my car.

As usual they did a great job repairing the rear hatch on my 2019 Bmw 430i ... the car looks great!read more

I can't speak for the quality of repairs, but I would like to give them five stars based on the…read moreintegrity they've shown in recommending that I not pursue a repair and helping me find a company that will give me a good price for my car. Service is really top-notch, and should I need body repair in the future, I will trust this shop. They could have charged me $5000 to repair my car, and instead they were honest with me.

Great local shop! They found a fluid leak that was still covered under warranty. Saved me $6500…read morebecause my warranty expires in a couple of months. Highly recommend this shop for all your Toyota, Lexus, Honda or Acura.

I am extremely grateful for Lextechs of Atlanta (Decatur), especially Dustin. I was planning to use…read moreUber, but recent news made me really think about safety. Their shuttle service gave me peace of mind by taking me home and picking me up. On top of that, the service is always excellent. I truly appreciate the care and professionalism every time I come here. I Highly recommend taking your Lexus,Toyota, Honda,or Acura there.

I have sought repairs from the owner for over 15 years. He is a reliable and knowledgeable…read moremechanic. Highly recommended!

I've known owner Perry for quite some time with prior service repair, but my last visit was quite…read moredisappointing,unacceptable, and even disrespectful!! For starters I was charged 5k for a used motor that was never even properly installed. For some reason the tech decided to leave two bolts off motor mount which caused severe movement whenever I stopped or accelerated. The owner showed little remorse and urgency in resolution- even though I had a six month warranty. I decided it wasn't even worth the headache and paid another shop $1100 to fix the problem. I won't be using this service again and would recommend you to reconsider before you do!

Located @ 103 N Clarendon Ave Avondale Estates, GA 30002…read more I requested a replacement service for my front bumper that was damaged in a car accident. DJ Was my estimator and he was very helpful explaining how long it would take to complete the entire replacement service. The value was comparable to other replacement service I have received at other body shops. This shop is conveniently located in Avondale Estates. It was the location for me.

My car didn't look too bad but drove much worse after an accident. I was so relieved when the other…read moredriver's insurance Allstate admitted liability and assured me if I used their shop, the work would be guaranteed for life. I chose DeKalb Collision since they easily had the best ratings on the list. I waited a few days for lot availability then DeKalb Collision arranged a same day tow. When I did the walk through with DJ, he said DeKalb Collision (like all the shops on the list) is a body and paint shop. That's fine if your car has external damage like a dent or bumper repair. But if there are mechanical issues like a noise or if it isn't driving the same, take it somewhere else. Otherwise, DeKalb Collision will do the body work and you'll have to take it to another shop for the internal issues anyway.. When I told DJ I'd rather take my car to a shop that could diagnose and fix everything, he said they'd take it to an alignment specialist. When I said I didn't think that was the issue and I'd rather take it to the dealer, DJ assured me that this was just the first step. They'd take it to a dealer if the alignment specialist couldn't resolve it.. DeKalb Collision got the alignment checked. Then they communicated directly with Allstate, I was not part of the conversation. DeKalb Collision told me the accident didn't cause the mechanical issues which they couldn't even diagnose. Allstate then said the internal repairs wouldn't be covered. In other words, Allstate was DeKalb Collision's customer, not me. Also, communication was terrible. DeKalb Collision never returned calls as promised. So even though they'd had my car for two weeks I had to call daily for five days while they made excuses such as not having the required paperwork or "Allstate's permission" before they even started repairs. TIP - If you're in an accident and it isn't your fault, get a police report, choose your own shop and let the other driver's insurance company reimburse you. Better yet, call an attorney. Don't naively believe the insurance company will do the right thing. Overall, DeKalb Collision took three weeks to repair my bumper which they admitted didn't take long to fix. I do not recommend.