Had such a good experience here! I'm in college and honestly don't know much about cars, so I was really stressed after my accident, especially having to deal with insurance and everything that comes with it. From the start, they were super patient and explained almost everything in a way that actually made sense without making me feel dumb or talked down to. They also helped guide me through the insurance process, which made everything feel way less overwhelming. These alone made a huge difference for me.
They handled most of the communication with my insurance company, so I didn't have to go back and forth or try to figure everything alone. They would just keep me in the loop really, which I really appreciated because I always knew what was going on with my car. The whole process was way smoother than I expected. They kept me informed about timing, parts, and progress, and everything moved pretty quickly too. I never felt pressured into anything, which made me feel like I could actually trust them.
One thing that really stood out was how convenient they made everything. They towed my car to shop, dropped my car back off to me when it was finished, and even returned my rental, for FREE! As a student with a busy work & school schedule, that helped me out SO SO much. When I got my car back, it honestly looked amazing, like nothing ever even happened. The paint was matching perfectly on both sides and everything looked super clean. They even cleaned the inside!
Everyone I interacted with was really friendly and professional, you can tell they actually care about all customers and not just doing a job to get paid. Finding a place you can trust is huge, especially when you don't know a bunch about cars , this is definitely the best places. Super grateful for their help as I would 100% come back if I ever needed anything again (hopefully not anytime soon). I'd definitely recommend them to anyone, especially if you're not super familiar with car stuff like me!
Thank you so much to their team! read more