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    Autosmith Prs

    5.0 (2 reviews)
    Closed Closed

    Services - Autosmith Prs

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

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    Mavis Discount Tire - Knicked

    Mavis Discount Tire

    (42 reviews)

    I had an oil change at Mavis in Lancaster, PA, and my Audi Q7 soon showed a "PLEASE DRAIN - Oil…read moreLevel Too High" warning. I went to Mavis in Warwick, NY, and Anthony, Cody, and Raul took my car in right away and fixed the issue quickly. They were kind, professional, and made me feel comfortable. Highly recommend this location!

    I came in for a flat tire and was told the service would take one hour. During that time, the front…read moredesk actually called my phone asking if I was "still coming in" -- while I was sitting in the lobby and my car was on their lift. That set the tone for the rest of the visit: disorganized and miscommunicated. I was told that my front brakes were in "terrible shape." When I spoke directly with the mechanic, he said they looked fine--until I mentioned what the salesperson had said. Then he reversed his opinion. This discrepancy repeated several times, making it unclear what the actual condition of the brakes was. Throughout the process, I was told the job would take "another 25 minutes." That exact phrasing happened four or five times, along with the statement "it's not an exact science," with no clear time estimate. After the work was completed, my car developed a new vibration during braking that did not exist before. When I called, I was told it would cost roughly another $300 to fix, even though the vibration only appeared after the work performed here. My invoice also included charges that were never explained or offered. During the visit, staff openly complained about each other (sales and mechanics), which contributed to an overall unprofessional and disorganized atmosphere. I paid significantly above the expected market rate for brakes and labor, and my vehicle came out in worse condition than when it arrived. Finally, I took the car to another Mavis location, and they informed me that the tire balancing was incorrect and appeared to have been done by someone inexperienced without a second person checking the work. Based on my experience -- unclear communication, inconsistent technical assessments, new mechanical issues, unexplained charges, and lack of quality control -- I cannot recommend this shop.

    Autosmith Prs - autorepair - Updated May 2026

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