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    2.4 (101 reviews)
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    Updated 2 weeks ago

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    I know noel. He good boss.He Tough guy good credit. Come by to buy used car, auto only around the world

    This place is the worst car dealership ever!!
    Cesil A.

    I would never recommend this place. The salesman and the Manager Noah are unprofessional. Didn't care to address my needs on the car especially when all of this is on writing. I purchased this car for my son and the tpms light is on. We signed a contract that I would buy the car if they fix the tpms. I brought it there 4 times and they said we changed it when got the car. So, now they're saying that is not my problem anymore. But yet they still didn't fix the problem even it on the contract. Noah the manager said there's nothing he can do. I'm going to go and go to claims court and fix this problem. I told them to just buy new tpms and I will install it and they said no. It's only $40. They can't even want to buy that. This place is horrible. And the salesman promised me that it will get fixed. I'll see you in court.

    I had a wonderful experience getting my first EV, a 2021 Tesla Model 3, here. Jesus and Chris took wonderful care of me; they worked with my very limited finances and treated me with dignity and respect. Jesus washed the car and charged it up as I finished my paperwork. I highly recommend this dealership if you're looking for a car!

    Mary C.

    Great service and fast! One hour with Andrew and I drove away with my new Toyota Avalon!!!

    Savanna T.

    Noel, Sam, and Shawn all helped make my car buying experience a positive one. These guys provided value & care at every step and worked hard to help me get my first car. I'm happy with my Prius and the experience I had with these guys. I will be recommending them to family & friends in the future :)

    2013 Toyota Prius
    M P.

    This was the 2nd car dealership we drove into for the day & salesman, Tod greeted us. He knew about his cars on his lot and was able to get the application process run smoothly & swiftly. It was very fast & my boyfriend got approved with the 2nd bank. Finance Manager Nol was very informant & also gave us advice on keeping up with his credit score. We were hesitant at first but left very satisfied and the choice of car was awesome. Prius was a great choice; drives smoothly, very spacious & comfy, and it saves us money on gas. Thank you so much for helping us out!

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    Burien Toyota - Circuit box cover left open by dealer service dept.

    Burien Toyota

    (410 reviews)

    The service department really messed me up last year with two appointments being unfulfilled…read morebecause they stacked the cars on a short staff. So I had to go home, twice. I tried them once again this week and they bent over backwards to make it right. Now, why did I only give it a 3 stars? Because the General Manager of the dealership refused to call me back when I have him my number, told him my husband and I purchased 5 cars from them in the past. He never called back. I went in and stood in the showroom floor for 10 minutes while several people told me they'd go get him. After 10 minutes I finally tracked someone and he had already left. SO, after purchasing FIVE cars from Burien Toyota, I will go to another dealership for my trade-in. 2015 XLE Camry 59,000 miles. The General Manager can take his crappy customer service and shove it. I'll take me trade-in elsewhere. But I'll still try the service departmemt as they did me right this time and the location is convenient.

    Research everything the service department tells you BEFORE you agree to the work. They will try to…read moreupsell you without explaining whether the work is truly required. I called about a routine service that the manufacturer's maintenance book said was only four things - oil, cabin, and engine filter change, and tire rotation. Plus a bunch of things to check. The service department said it the service included 7 extra things and didn't explain why other than that's "what they saw in their system". $1300 was the quote. After doing some research, I called back and they said the extra things were "dealer recommendations ". Never did they clarify that during my first two calls. They inflated a $200 job to over $1300. They will rip you off.

    Legend Auto Sales - Happy couple with our new cars thank you Jackie!!!

    Legend Auto Sales

    (314 reviews)

    I had an absolutely amazing experience purchasing my Lexus RX 350, and I want to give a huge thank…read moreyou to Wineska in Internet Sales Management. From the very beginning, she was honest, transparent, patient, and incredibly thorough throughout the entire process. She never made me feel pressured and took the time to answer every question I had. Buying a vehicle can be stressful, but Wineska made the experience smooth, comfortable, and exciting. Her communication, professionalism, and genuine care truly stood out. I also want to recognize Juan and William for being so helpful, welcoming, and professional during the process. The teamwork between all three of them made this one of the best car-buying experiences I've ever had. Thank you all for going above and beyond -- I absolutely love my Lexus RX 350 and truly appreciate the outstanding customer service!

    I found Chris @ Legend Auto Sales through TikTok and noticed he had a lot of testimonials from…read morecustomers who were able to purchase phenomenal vehicles with him, even without the best credit. Chris and I began my appointment @ 9am Saturday morning and by Saturday afternoon, I left Legend with a BMW I absolutely love!! I'm very grateful Chris was incredibly patient throughout the entire process! I'll admit ... there were a few moments where I got frustrated trying to understand some of the paperwork, and I jokingly called him a " scammer " a few times while I was confused. Smh! Chris stayed calm, professional, and continued explaining everything without showing any annoyance. He had perfect customer service even when the customer (me) wasn't perfect, lol. I also want to give a lil s/o to David in finance! He ended up working the numbers so that my monthly payment was about $100 less than what I originally expected, which was a very pleasant surprise. He also explained everything clearly thoroughly and made my convoluted financing process easy to understand. Overall, everyone at the dealership was very down-to-earth and genuine. I didn't get any shady vibes at all, which means a lot when buying a car... lol. Anyway, I've already referred friends and family, and I will absolutely come back here in the future if I need another vehicle. Chris is phenomenal! Thanks again, Team Legend!!

    Burien Chevrolet - This is what happens when the service department of Burien Chevrolet tries to screw you.  Go buy from Good Chevrolet.

    Burien Chevrolet

    (168 reviews)

    Burien Chevrolet Service Department is a hit or miss. Their Service Representatives are either…read moresuper attentive, professional, and courteous OR they're extremely grumpy and help as little as possible. Since moving from Arizona to WA, I really wanted to find a great service center to do regular oil changes and maintenance. I can't say I found that in Burien Chevrolet. Everything was going pretty well with my normal oil changes until my check engine light came on. Went to Burien Chevrolet for a diagnostic and fix. They assessed, fixed, and sent me on my way with the check engine light off. Two weeks fly by and my check engine light illuminates again. Take it back, fork over the diagnostic fee and cost to repair. Check engine light is off. Woohoo! Three weeks pass by and the check engine light is back on. Easily spent over $700 trying to fix it over a couple trips back. I decided to go back to Arizona to visit and drove my car (check engine light on and all) back. I took it back to the dealership I purchased it and they suggested a bunch of sensor fixes that Burien Chevrolet never suggested or even recommended be changed. I did those repairs in one day and my check engine light hasn't been back on since ... it has been over a month since those last repairs.

    bought a used car there, had problems 1 week later , they had it in their shop 3-4 times but never…read moreseamed to get it right. each time i would take it home the same problem would return after about a week. they stuck me with a $708 bill for a problem that was with the car when i bought it(90 day warranty).Same problem came back again after they thought they had fixed it for the 4th time, I took it to a Honda dealer and they knew what the problem was in less than 1 hour . It was a $2700 dollar fix. I believe Burien didn't have the expertise or didn't want to spend the money to do the right thing. Bad business practice. Buyer beware. (this is a follow up from my may 5 post)

    Burien Nissan - Burien Nissan Service Shop

    Burien Nissan

    (251 reviews)

    I've never been so frustrated with a car in my life. After 2 tranny's and yet needing another one…read more I'm now in need of another tranny. I know my car is 10yrs old but who needs a tranny after 2other ones?

    I scheduled a 7:30 a.m. appointment for an oil change and…read morearrived on time. At approximately 7:35 a.m., I observed ar associate walking inside while the gate was still locked. Once I was finallv able tc enter, I waited for over an hour and a half pefore noticing that my car was parked outside in the area where vehicles ready for pickup are typically placed I approached the front desk and asked the service advisor, Rachel, how much longer it would be before I could pay and leave. She did not respond, but another employee, Mckenzie, answered on her behalf, stating that my car was ready but that the paperwork still needed to be completed, Twenty minutes later, I returned to inquire aaain. Mckenzie told me that she could not ocate me and that the dealership does not call or text customers when their vehicles are ready. I requested to speak with the service manager, but my request was refused, even though I was informed that the manager was on the premises I then entered the dealership to seek assistance, but an employee named Tony stopped me from proceeding further Eventually, a woman named Daisy Ramirez identified herself as the service manager and offered to help. Although she assisted me with completing my payment, it was clear that she lacked proper control and training over her team In total, I spent two full hours at the dealership for what should have been a simple oil change. I strongly recommend reconsidering your visit if you value your time and expect efficient, professional service.

    Vaqueros Auto Sales - 06 Chrysler 300 120,291 Miles, Automatic, $ 7995.00

    Vaqueros Auto Sales

    (5 reviews)

    The dealer is family owned and they truly try their best to keep their word when it comes to any…read more vehicle issues. They are honest and I would buy from this dealer ship again!

    Worst auto buying experience of my life. Everything seemed all fine and dandy at first. Nice,…read morepretty, average cleaning job (there were blunt roaches in the ashtray and a juvenile court date notice in the back, but I digress.) after a several hour year drive, I waited around for the receptionist to get to work for the day, to do the paperwork. All the t's were crossed, i's were dotted and I'm out the door. Of course the next day my check engine light comes on. I naturally go to oreillys to get it read, and it's the catalytic converter sensor. So I arm myself with that info, call the Kerrie and he says to bring it in. Swears it's the gas sensor and he'll fix it. I pick my car up that same afternoon. No light? Check. Next day? It now blinks EVERYtime I drive the thing. Smh. I've bantered back and forth with the owners, and he won't budge on allowing me to trade it in, get my money back, nothing. Lovely. I'm paying on a car that I'm scared to drive and am taking the bus in the wintertime. I gave them one star just for the receptionist and her bubbly personality. She seems nice enough, but even she gripes about her boss and job. Dually noted. Would I trimmed anybody come here? No. I would likely give them a bus pass and tell them save their money.

    Hertz Car Sales Seattle - Inside the 2021 Ford Escape. Has a tiny bit of wear and tear on the back of the center console, but that was the only damage.

    Hertz Car Sales Seattle

    (82 reviews)

    The customer service here is lacking. They try to force you into their financing. If you want to go…read morewith your bank they refuse to let you wire money, and only accept cashiers checks. Here's the best part.. They won't hold the car for a few days for you to get that cashiers check. Wouldn't recommend wasting your time. Additionally, thinking back, while we were looking at cars, the one we were looking at didn't even have papers posted in any of the windows or anywhere else in or on the car. That should have been our first red flag.

    This dealership has a sell-it-and-ignore-it attitude. Be aware. Their sales also lack training for…read moreselling EVs (which is now a problem after Hertz announced dumping EVs for cheap). I purchased a Kia EV6 from here. After the purchase, no matter how many emails you write, they don't respond. You try to call, they will say they are busy. Washington state has a sales tax exemption act when buying used EVs under $30k. And the tax exemption process has to be initiated from dealers. My purchase is eligible for this tax exemption (I checked with DOL/DMV. They looked at this VIN in their system and told me that the dealer is supposed to refund the sales tax). I called and called and called the dealership. And they told me "we don't deal with that. You have to deal with it by yourself." which is different from what DOL and DOR told me. I checked online and Department of Revenue ALSO states clearly that dealers have to be the one who initiate this refund (attached images in this review). I know this not only because I asked DOL and did my homework, but also because I purchased another EV in WA before and I got the WA sales tax refund from another dealership. The process was directly from the dealership. Unlike what this location told me. Furthermore, the sales staff Kyle Gaylor lacks training even to their own company's policy on EV sales. I asked "what does your Hertz 12-month warranty covers on EV" and he said "well you know what, our 12-month warranty only covers mechanical breakdowns. EVs don't have engine nor mechanical components, so if you didn't buy our additional warranty package, your vehicle isn't covered by our included 12-month warranty". It was a shocking response. I then checked Hertz Car Sales company website and it clearly states "Hertz also covers EVs with their 12-month warranty. Not only covers the battery but also the motor and related components. WHAT? YOU DON'T KNOW WHAT YOUR COMPANY DOES and you are a sales? They are just NOT PREPARED and NOT EDUCATED to sell EVs. Perhaps because no EVs were under 30K for a long time so they just didn't care. But now with a lot of used EVs priced under $30K, PLUS that Hertz's new CEO strategy on dumping EVs, you can't just ignore all this and pretend you are selling traditional ICE cars like before. I am a local reviewer, and I cannot recommend buying cars from this business.

    Auto's Only - car_dealers - Updated May 2026

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