Looking for a quality used car can be daunting and risky. Will the seller be transparent and…read morehonest? Will you be baited and switched? These are the real concerns we all must face when purchasing an investment in a preowned car. I cannot express how much of a fresh breath of air Tino and Cartag Auto Sales was. Tino was very prompt in communicating and super honest about the vehicle. I appreciated that he valued building long term relationships and referrals vs just making the most out of each deal. Negotiation was fair and fast (and he wasn't offended by my initial low ball offer ). I went there the next day to inspect and purchase the 2006 Mazda Rx8. The car was better in person than even Tino described. They made sure the car was super clean as well. Paperwork was seamless and I paid exactly the price we discussed. Definitely highly recommended. Thank you!!

Thank you! Bought here last month for a really good deal,…read morethey reassured me they were gonna handle everything from the dmv on their end. i received the plates and mail in a timely manner. car is exactly as described with no issues! Sellers are completely honest and trustworthy! might come here again for my other daughter's car

I am writing to share a positive experience regarding a recent vehicle transaction I completed with…read moreDeluxe Motors Sac Inc., located at 1450 Sproule Ave, Sacramento, CA 95811. I recently purchased a Nissan titan that I found online. I am incredibly happy with the service provided by this dealership. Specifically, I would like to commend Mike, who was exceptionally friendly and made the entire purchasing process seamless. To my surprise, he even delivered the truck directly to my home at no additional charge. I highly recommend Deluxe Motors Sac Inc. to other buyers. I look forward to referring others to them and plan to continue doing business with them in the future. Best

Contacted Delux Motors this month (June 2019)…read more Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass.

I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

This place is so horrible. It is located on Crenshaw & Rosecrans. It's a private auto dealer that…read moresells used cars. On the website it looks fairly reasonable on prices so I thought why not, and gave them a shot. The sales person was very nice and everyone instantly greeted us as we came in. My son purchased a Nissan with no problems. We applied for financing and everything was perfect. Three days went by and the check engine light came on. So, my son went immediately to the establishment and they plugged it in the machine to diagnose and suddenly nobody knew how to speak English. The people there were only able to tell them that they would order the part and each time he followed up they didn't have it. Text messages to and fro we're sent to management only to get texts saying they didn't have the part. We had to send our grandparents over there and threaten lemon law for litigation and to our surprise they pretended lemon law does not apply to used cars. They were put in their place, and today we await for a call telling us when to bring the car for it's repair. I want to point out that they said it's a coil for the transmission that needs to be replaced. I'm putting this here on Yelp to prevent others from getting manipulated into buying a bad car. Be aware of this place if you do not know how to fix cars, and if your not bilingual. My heart breaks knowing that there are local dealerships ready to burn people.

BE CAREFUL IF YOU BUY A CAR HERE I brought a car here last…read moreyear and I start getting problems with it lest than a week and I call them they said to bring it and I took it there but when I got there there was a guy I forgot him name he was supposedly the manager and mechanic and told me that car it was good and they noise it was making it was normal and that is just need some time 3 weeks later the car got worse and he send us at the mechanic that they have and they say anything to me they said they will talk to the dealer but then when I call them they said the mechanic said the cat is good nothing is happening then I told Israelí if I can return the car because I do not feel the car good and he said no we can I do want keep telling my long story but this car star having problems with check engine then with thermostat and then radiator anyways it's star with everything and they did want be responsible then I realized that person just wanted to sell the car that it was not good that is why he did not want to show us the other car that we like it. worse experience it was my fault too because it was my first time getting a car at the dealers like this. I am posting the reviews so people can be aware and not make same mistakes go a better place where they can help to get a good car so you do not have all this problems and they do not let you is the car has problems already I spent more than what I pay for the car

This was my first experience with this place! And we are totally happy. We have been searching for…read morea good deal everywhere around a month. I send over a list of cars and he worked with me to have the one I chose within my price range delivered the same day! All i have to do was sing the paperwork and pick up my keys. Very fast and and easy! Best car buying experience. I love dealing with these guys! Friendly and they try their best work! Highly recommended!!!

Stellar service. Eugene and Igor went above and beyond to get me my new Subaru WRX. I've been…read morelooking into getting this car for close to 15 years, but never took the plunge. Libra got me a fantastic lease deal that I just couldn't pass up. The guys helped me navigate selling my leased Corolla to CarMax and even gave me a lift from CarMax to the Subaru dealership. They did all the research on options for me. All I had to do was show up and jump into my car. I could not recommend these guys any more. Clearly knowledgeable and overall great service!

I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

If you're looking to get scammed and have your time wasted, this is the dealership for you…read more We contacted Car Lux Inc. after finding a vehicle we were interested in. We told our salesperson, Maximus, that we had the money ready and would be driving down from Northern California within about a week to purchase it. Instead of simply holding the car, he immediately used pressure tactics, claiming it would likely sell unless we put down a **$500 refundable deposit**. Once we paid the deposit, the dealership marked the vehicle as sold and removed the listing, CarFax, and all of the vehicle information from their website. When we later asked for the CarFax again, Maximus suddenly became "too busy" to respond, despite previously replying almost instantly. Before making the trip, we specifically asked if there would be any issues paying with a cashier's check on July 4th since banks would be closed. Maximus told us to send him a photo of the check several days in advance so he could have it verified beforehand. We did exactly that, and he confirmed everything was good to go. After driving several hours to the dealership, everything fell apart. First, the vehicle was nothing like it had been represented. We were told it had new tires, yet the front tires had a 2012 manufacture date. The car was filthy, covered in scratches and paint chips, had faded paint, broken buttons, rattling mirrors, suspension issues, exhaust problems, and cheap aftermarket parts. Based on its condition, it likely needed close to **$10,000** in repairs. After spending hours test driving the car and completing paperwork, we were suddenly told our cashier's check had **never been verified**, despite Maximus previously confirming that it had been. The only option they offered was financing, which conveniently came with numerous undisclosed fees. Maximus repeatedly insisted he had verified the check until the finance manager called him out in front of us for lying and told us he would be **firing Maximus because this wasn't the first time he had made this kind of mistake**. Whether that was genuine or just for show, it was incredibly unprofessional. Read every line of the paperwork. The contracts included several undisclosed fees and add-ons, including a vehicle tracker we never requested. We believe many of these practices are deceptive, and **we will be filing complaints with both the FTC and the Better Business Bureau (BBB).** To make matters worse, getting our refundable deposit back became another ordeal. After we decided not to purchase the vehicle, they repeatedly stalled and told us to leave, promising they would send the refund later. We refused to leave without our money and informed them that we would involve the police if necessary. The moment law enforcement was mentioned, our $500 refund was processed within minutes. This was, without question, one of the worst dealership experiences we've ever had. Between the misleading description of the vehicle, high-pressure sales tactics, contradictory information, questionable contract practices, and the difficulty getting our own money back, I cannot recommend Car Lux Inc. to anyone. Save yourself the time, money, and frustration, and buy your car somewhere else.

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

This place was soo amazing! Thank you Sarah for all of your help and being able to make this…read morepurchase soo easy! Everyone here was nice and welcoming. They even gave us snacks! I will definitely come back for my next purchase :)

Julian and Eric were extremely helpful. They worked within my budget and helped me get the car I…read morewanted. They made nice conversation in between waiting times.

The response from the owner further confirms my concerns of their business practices. The person I…read morebrought with me owns an auto-repair business and is a certified mechanic. He got under the truck to examine due to a small puddle of oil. He confirmed it was clearly not a "loose oil drain bolt" and stated it was obvious to anyone the leak was a bigger issue; possibly to do with the oil pan due to the amount of oil throughout the undercarriage. They did state the issue would be looked into and fixed prior to taking ownership of the truck but were clear it couldn't be looked at or addressed the "same day" as the mechanic location down the street had just shut down for the day and everyone had left. So this claim that it was fixed the same day is highly suspect and further leads me to believe this is a dishonest business. Either they lied about being able to look at it while I was there or they are lying about fixing the issue the same day. Being we are confident it wasn't a drain plug issue, you the reader of this, can do the math. As I stated, due to the issues I did start with a very low out the door offer of $30k, which the owner points out but does not mention the fact they came back stating the full price plus all costs...I countered with an offer of $35k out the door and was brushed off. At that point I asked if they had any intention on negotiating the price wherein I was told what I outlined in my original review. All of this aside, there is no excuse, and not shockingly no apology, for running my credit prior to any negotiations taking place. I hope this review saves at least one other person from making the mistake of doing business at this location.