Came here during a holiday weekend. Since I had to get a tow truck for my car since it wasn't…read morestarting. But they were able to get me in that same day. I got in around 12-1pm. They called me around 3ish and let me know they finally got to my car and found out the issue. And they door dashed the part that was needed for the car. They did mention if they can't finish I won't be able to get the car back until Monday. Was a weekend and after that was a holiday. But to my luck they were able to finish right before they closed so that I was able to get my car back the same day instead of waiting another day since they'll be closed the next day. They were able to find the issue why my car wasn't starting.

My family and I have been going to Douglaston Auto for years, and we couldn't be happier with their…read moreservice. They are honest, trustworthy, and always make sure my car is safe to drive before I leave.They take the time to explain what work needs to be done and why, which gives me the opportunity to decide what I want to take care of. I've never felt pressured into unnecessary repairs, and I really appreciate that. Andy, the owner, is great--honest, accommodating, and genuinely cares about his customers. It's hard to find a shop you can trust these days, and I'm glad we found Douglaston Auto. Highly recommend them!

I have been bringing our family cars to Dave for servicing for years. He is very personable,…read more experienced and knowledgeable about all makes & models, both new and old. Dave recently solved a nagging but known problem with my son's '15 Infiniti Q40. The car would take on water every time there was a steady rain. My son had taken his car to several mechanics but the problem was never resolved. Apparently the leak was a known problem with Infiniti's sunroof drain system. The outlet would easily get clogged by dirt and falling debris. Rather than simply blowing out the dirt and debris with a water or air hose like the other mechanics my son used, Dave was the only one who thought outside the box and re-ran the sunroof drain lines from both sides of the sun roof and connected the two hoses into one using a T valve and running the one single drainage hose out the car via the AC outlet. Happy to report that it's been 6 or 7 months now and the car which is parked uncovered in my driveway full-time, is now bone dry even after some very heaviest days of rain.

I get my car inspected here. I'm in and out, couldn't be better than that! When it's nice out, I…read moresit on the bench outside the garage. Last time it was pouring, I waited in the office. Dave is a nice guy.

Came here during a holiday weekend. Since I had to get a tow truck for my car since it wasn't…read morestarting. But they were able to get me in that same day. I got in around 12-1pm. They called me around 3ish and let me know they finally got to my car and found out the issue. And they door dashed the part that was needed for the car. They did mention if they can't finish I won't be able to get the car back until Monday. Since that day was a Sunday. I've been coming back every time when I have an issue to them. Highly recommend them if you are around the area. Good price and good work. They do get busy so make sure to block out some time.

I've been coming to ET Auto for years with any auto repairs. The owner, Will, is honest,…read moreknowledgeable, and easy to work with. Prices are fair and reasonable - they don't jack things up like some other places. The turnaround time is also great; I've never had to wait too long to get my car back. Definitely a reliable spot in Flushing if you need auto work done!

The owner is a liar and a cheap. Try to avoid this business and don't get scammed. They cause…read moremore damages to your vehicle after their repairs. It's been an ongoing issue with this business.

Yesterday went to look for mike again To fix my passager…read moreseat mirrors Changed my wipers Very reasonable price Highly recommended

THE VERY BEST...........no matter what. THANK YOU, TONY, SAM AND NOREEN from ON TARGET. They…read moreopened a lift and replaced my catalytic converter immediately. Usually, you need to be there early b4 9am - I got there 11:30-12pm. THANK YOU! Honest and sincere people.

Anthony is amazing. He possesses so much technical skills that are hard to come by. Unfortunately…read morethis place is constantly busy so patience is necessary.

I highly recommend Essential Auto Care! They provide exceptional customer service, and it is rare…read moreto find an auto repair shop that is this honest, professional, and genuinely committed to helping its customers. Before bringing my car in, I spoke with Daniel and explained that my car alarm had been going off randomly. I asked if they had a diagnostic scanner, and he said yes. I was surprised when I asked about the diagnostic fee and he told me it was free. Most auto repair shops and dealerships I have dealt with charge for diagnostics, so I truly appreciated his honesty and generosity. Daniel was also very friendly and asked for my name during our phone conversation. When I made the appointment, I let him know that my husband would be bringing the car in. When my husband arrived at the shop, Daniel remembered my name, which was such a nice personal touch and showed how much he genuinely cares about his customers. It took about 90 minutes to diagnose the problem, and they found that a loose latch on the driver's side was causing the issue. They tightened the latch, and when my husband asked how much we owed, Daniel told him there was no charge. We were both completely surprised and incredibly grateful! Daniel was friendly, professional, honest, and provided outstanding customer service from beginning to end. Auto repair shops like this are hard to find, especially ones that don't try to make a quick dollar off every customer. Essential Auto Care has earned my trust and my highest recommendation. Thank you so much, Daniel, for helping us solve the mysterious problem with our car alarm that kept going off randomly. I truly appreciate your kindness and honesty. If you are looking for a trustworthy and customer-focused auto repair shop, I highly recommend Essential Auto Care. You won't regret coming here!

I came here with an A/C issue -- warm air, no cooling. They…read moredidn't confirm what the actual problem was but went straight to performing a refrigerant recharge for $235.86, without checking whether the system could function properly. I mentioned that the system had pressure, but no one explained that a recharge wouldn't help if the compressor wasn't working. As a customer, I didn't know the compressor status -- that's what I expected them to diagnose first. After taking payment and completing the recharge (which didn't solve the problem), they told me I had a refrigerant leak. But how was that diagnosed? With the compressor not engaging, there was no circulation, no dye test, no vacuum hold -- just a guess after the fact. They later explained that the recharge was done "to see if the compressor would engage" -- but I had already told them there was pressure in the system. Skipping basic electrical tests and charging for a recharge first is not professional diagnosis. What I received was uninformed consent: I agreed to a recharge without being told it was unlikely to help unless the compressor was working. As a customer, I relied on their expertise to guide the process -- but they failed to explain this critical limitation. I wasn't given a service report or receipt during the visit -- both were sent the next day, after I posted a review. Their mention of a refrigerant leak was never documented, and no leak detection tests were performed. It felt like an after-the-fact explanation when the recharge didn't solve the problem. Their process seems designed to create more work (and more charges) instead of solving the actual problem from the start. Rather than diagnose the issue first, they sold a service that couldn't fix the underlying fault -- leading to more expensive steps later. Professional mechanics explain what they are doing and why. In this case, I paid for a service that couldn't address the actual issue, and was told I'd need to pay again for proper diagnostics. If your A/C isn't working, ask exactly what they'll check before you agree to anything. I won't be coming back.

These guys are great. Very kind. Not too expensive. Knowledgeable and helpful. I would definitely…read morerefer them to anyone. Also the price wasn't bad at all. Very honest people which is hard to find in the auto repair business

Denny has been my family car mechanic for many years. He's trustworthy, honest and reliable. I…read moreknow he won't overquote me. He may not the cheapest but he does good work and that's all that matter. I'd rather spend more to make sure my vehicle and my family is safe. Strongly recommended! PS. Night key and vehicle drop was convenient.

Came in for inspection and oil change. These guys are the real deal. Fast. Honest. Straight…read moreforward assessment and very reasonable price. This is where I will be going for any future repairs.

Rip off prices. Got a quote of $750 to change alternator on Hyundai Elantra. My advice is to get a…read moresecond quote before doing business with this service station!