Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!

Huge thank you to JJ and Renato for taking such great care of me! They made the whole process super…read moresmooth -- from finding the perfect car to getting me financed with no stress at all. Professional, helpful, and genuinely great people. I highly recommend working with them!

Massive selection of vehicles, the sales guy didn't seem to know much about the vehicles besides…read morewhat was written down on his phone and of course the waiting around for the finances part. The best part of the experience was Jose Padilla. He was nice and helpful and quick and went above and beyond to help us and get us the best deal. If it wasn't for him I would have left.

This was a great buying experience for a Company work vehicle. Dustin and Esteva were great guys…read moreand easy to work with. Thank you Pacific Auto Center! You made my Friday a good day! Thanks Venco Electric, Inc. Jenn

My husband and I purchased a 2023 Tesla Model S for our son from this dealership, and we had the…read morepleasure of working with JD and Nick! They were both efficient, professional, and extremely knowledgeable about the vehicle we were purchasing. From start to finish, the entire process was smooth, quick, and made car buying so easy for us. We would 100% recommend this dealership to anyone looking to buy a car!

My 32k car ended up costing 43k! Added warranties, signature discrepancies, undisclosed frame…read moredamage... I've been able to connect with other Yelpers who have also become victims to this "dealership". Our problems started with the very first deal handled by Brandon. We later discovered the vehicle we were initially sold had frame damage that was never disclosed to us before purchase. Had that been disclosed upfront, we would have never agreed to move forward with the vehicle. Brandon was also the employee who withheld all of our paperwork when we left the dealership. He told us he was taking everything to the car while changing the plates, but once we got home, we realized we had not been given copies of any signed documents. At the time we thought it was an oversight. Looking back now, it feels very intentional. Thankfully, when we confronted the dealership, we were told the first sale had not yet been funded, so they were able to unwind the deal. We then looked at different vehicle options there instead. What we did not realize at the time was that many of the same add-ons from the first contract had simply been transferred into the second deal. Fast forward months later while attempting to refinance the vehicle, a dealer friend of ours was shocked at how much we still owed. That immediately prompted us to sit down and thoroughly review our paperwork line by line. That is when everything started unraveling. We discovered approximately $8,350 in warranties and add-ons included in our financing contract that we never knowingly agreed to purchase. Throughout the sales process, these products were presented to us as complimentary perks from the dealership. Statements like "this deal comes with X, Y, and Z" were repeatedly used, giving the impression these were included benefits -- not financed products being added into our loan balance. When I started calling the dealership for answers, I spoke with Fernando, who repeatedly referred back to the first deal and openly acknowledged that the same products from the first contract had been carried into the second one. The signatures on the warranty forms are NOT my husband's signatures. When I questioned this, I was told my husband supposedly signed the documents electronically through email. That explanation immediately fell apart because: My husband never signed anything electronically through email. The email address listed on the paperwork is incorrect, meaning he would not have even received the documents they claimed he signed. So how exactly were these forms signed? I repeatedly asked to speak with the General Manager and eventually ended up speaking with Jose (Jose Gonzalez, Sales Manager), who instead of addressing the concerns, asked me: "Why all of a sudden are you pursuing this issue after 5 months?" My response was simple: Because we only discovered these discrepancies after attempting to refinance and realizing something was seriously wrong with the numbers. We eventually went to the dealership in person to confront Omar G (General Manager), and the experience was unbelievably disrespectful. We were laughed at during the conversation while Omar repeatedly insisted: "Nothing we do is illegal." I asked him whether he was aware there are multiple Yelp reviews describing situations almost identical to ours involving undisclosed add-ons and warranty issues. He dismissed them and claimed they were probably made up. I asked for copies of the first deal, and he claimed they were "destroyed" when the deal was cancelled. LIES!!! If that were true, then Jose wouldn't have been able to look at them 2 days prior!!! No customer should: Discover undisclosed frame damage after purchase Leave a dealership without copies of signed paperwork Find thousands of dollars in warranties added without clear consent Question signatures on financing documents Be ignored, laughed at, or dismissed when asking legitimate questions about their contract Please protect yourself: Read every line. Question every add-on. Do not rely on verbal explanations. And do NOT leave the dealership without physical copies of every signed document in your possession.

The welcoming environment at Divine Auto Mall made the experience easy and fun. From the moment we…read morestepped into the parking lot and was greeted by Renato to the moment we were signing the contract with Larry. The owner was kind and listened to our needs. I never felt pressured to purchase, unlike most dealership felt. I would definitely recommend buying your cars here, they have great prices.

DO NOT PURCHASE A VEHICLE HERE! You're better off going anywhere else. Purchased a truck here about…read more11 months ago less than a year and we've already had multiple issues with the vehicle. Within the first 3 months the issues began even with proper maintenance. Finally recently the fuel pump to the vehicle is now needing replacing which costs thousands of dollars. I called the dealership to see if there was anything they could do since they had sold us a failing truck and they said no, not even trying to help us what so ever. Now we are stuck with a 30k loan and a non operating vehicle. All they care about is getting a sale. They don't care weather or not the vehicle works just working enough to sell it. DO NOT GO HERE.

I'm going to preface this review by saying that I have never bought a car before today. I went in…read morehere knowing zero about what to expect, where the day may take me, nor even if I'd be able to afford a single vehicle on the lot. Today was a brand new experience in my life, and it was one for the history books. From the time I stepped onto the lot until I drove off of it, every second was a second well spent. The staff were personable and welcoming, the environment felt safe and clean, and most of all I didn't feel like someone was trying to sell me something. I daresay that I felt more comfortable here knowing nothing about what I was getting into than I would walking into a big-name dealership. From beginning to end my car-buying experience was as smooth as it was delightful, and I'm so happy with the outcome. The vehicle, despite its age and mileage, is clean and drives like a hot knife through butter. After a thorough inspection, everything seems to have been maintained with the utmost attention to care and quality. Come here, give them your patronage, and drive home with a fat smile on your face!

STAY AWAY FROM THIS PLACE!!!! Hope you guys listen. They sold me a truck two months ago and I…read morepurchased it cash. They did not work with me at all on the price!! But that's ok. Here is where it really gets sketchy! The the truck had a bad engine!! YES YOU READ IT CORRECTLY. THE ENGINE WAS DAMAGED. I called them back to discuss it and they told me to pound sand. Their excuse was I should have purchased their 1000$ warranty!!! What a pile of shit!! They are doing zero Effort to really inspect the vehicles before selling them. These people are purchasing cars from auctions and selling them Immediately after! Stay away from this dealership. DON'T BE FOOLED!!! It cost me 5,000$ to fix the engine. Should have purchased a new truck!!!!

In the bustling world of car dealerships, where the pressure to buy can often feel overwhelming,…read more"Champions Auto Group" stands out as a beacon of ease and integrity. From the moment you step onto their lot, the atmosphere is noticeably different - there's no pushy sales tactics, no unnecessary upselling, and absolutely no hidden markups on the items they've meticulously selected to enhance each car. This is a dealership that respects the intelligence and needs of its customers, ensuring that every transaction is as smooth as a well-oiled engine. Visit "Champions Auto Group" and experience the difference for yourself - you'll be thanking me later I miss them already, and will be stopping by occasionally I'm truly impressed and you will be to!

I love this place because they love soccer which I'm a big fan of and they have really good trucks…read moreand different other vehicles that I could use for my business. Tito had very good customer service and very knowledge knowledgeable about vehicles. he spoke in Spanish, which helped.

The buying process went super smooth, they worked with my credit and work history to get a good…read moredeal. I walked out with a 2013 Honda civic coupe with a great deal. I would 100% recommend UAC if you're looking for a decent car with a really good warranty, come here!

Updated/Edited after full experience: Luis is amazing very…read morepersonable and professional. He made solid effort to get us the a deal we were ok with. Luis gets As far as the sales personnel goes I shall not name them, but they really didn't have to do much, we called for a particular vehicle they had, we came in talked, test drove the car and decided we'd move forward and see if we could strike a deal. That's when we met Luis and he was great! The reason I'm giving 3 stars is After we struck a deal and signed paperwork the sales rep asked could I leave a review and pulled out the QR code while we were still in the office and if we could take a picture, I left a quick review. normally I don't do reviews immediately. The review was short vague and basically just praising Luis for his professionalism. However after submitting the review and taking the picture the sales rep gave us the keys shook our hands and that was that. That's when I realized the car hadn't been washed and the gas tank was empty. This isn't my first vehicle purchase in my 40 years on earth. From a customer service perspective it really irritated me. Yes I could have asked hey can you fill the tank and give it a wash, but it's a matter of principle for me. I shouldn't have to. What was the sales rep doing while Luis was working to wrap up the deal? That's when that car should have been washed and fueled up. We were there about 2 hours I don't want to have to now wait even further to see something through that should have already been done. At that moment I knew that the following day I'd be updating this review to give people an honest feedback. I am a big proponent of customer service from start to finish and if it's a matter of me prompting people to do what should have been done, and leaving an honest review I'm choosing the honest review. I'm not there to teach people how customer satisfaction works. Also, the finance person really seemed like they didn't want to be there. I was trying to initiate small talk about the dodgers because they had dodgers gear on. I don't watch sports but he didn't seem as if he was interested in engaging in conversation as he checked his watch. That's when he called in the sales rep to finish up the paperwork which was only a few pages left at that point. Pros: *The process was fairly quick. *Luis *good selection of inventory *willing to negotiate Cons: *seemed indifferent about the customer *Didn't seem to want to go above and beyond with customer interaction and experience. (Except for Luis) *Dirty car *No fuel in car *asking me for a review despite not really going above and beyond to earn the review. Thank you Luis for your service you are why this review got 3 stars and not one.

Thanks to J&S I got my tow truck AC going highly recommend in Fontana they also do mechanic work…read moreand sell cars if your in need of a ride

I stopped by on a whim to get a smog check. The gentleman was so so friendly and the customer…read moreservice was far beyond superior. This is why people patronize any business. It comes down to how we are treated as a paying ustomer. I recommend this shop.

Literally horrible not even two weeks into having my Mazda and the check engine comes on took it…read moreback to the dealer they said they will fix it they give me a call back to pick it up because supposedly it was working and ready to go but when I go to pick up the car the engine was smoking up and the rims were all scratched up and with a crack going down the bumper and the car still had the check engine light on.

At first I gave them a good review, but after having the car for less then a week it had nothing…read morebut problems. My 18 year old had to keep fixing all kinds of things on it were still waiting on shocks and yes I understand they're on back order but it's been 4 months. They have a few people that work their and I don't remember the guys name, he was so nice and said we could take the car and they'd fix all the lights that were coming on and check why she had to connect the battery and disconnect everyone she comes and goes. The car wasn't drivable for 2 months. We fixed a few things and went down there to the car place. The guy I had talked to on the phone (can't remember his name) was so nice and kind said he'd make sure everything is taken care of. We get down there and the rude guy said we're not doing any kind of work on this car til you pay the 250 that's owed. Ok that being said , she put over 2000 down and she has paid over 3000 to fix it here and there. I told him to wait til Jan 20 he said no I'm not waiting it's going to collections. I wouldn't recommend this place to anyone we got a bad car and the rude guy told me to tell the financial company that the car was perfect running ( it was for a min) so they'd finance it. The car is beautiful but it wouldn't pass smog if it needed to.

Val was very very helpful highly recommended coming here for next or any new car purchase she was…read morealso very attentive thank you

Estefania was fantastic to work with. She was incredibly patient throughout the process and…read morecompletely transparent about everything. Highly recommend!