Mario Marin does not sale good quality autos, we have had a bad experience. We took the car back to…read morehim after two days, because check engine light came on, he said he will fix it, so he reset the engine light forbid it just come back on, we have spent over $6,000. And it needs a new motor, so seriously he is not a Subaru specialist as he claims. If he was he sure wouldn't sell autos with blown motors. We called him and he blocked our calls and Facebook access. Definitely not an honest person. This is too bad, because my daughter is disabled and this car is everything to her, but of course it will not last much longer. $12,000. Plus $6000. for auto repairs which are just keeping it going for a little while. This is BS, if he wants to be honest, he should make this right with her. This was at his place in Yreka, Ca

I walked in here looking for a car, the gentleman working there did not pressure me at all and was…read morevery patient with me. I felt ease and like no one is watching me. I hate the feeling of someone is breathing on the back of my neck wherever I go. He just stayed in his office LOL. I got to drive this Jetta I liked but did not get to buy it unfortunately. I hope to come here when I'm ready to purchase. Prices were relatively cheap i am assuming because they don't offer finance. and the gentleman offered to show me the Carfax for any car. I do not know his name but I will be back for sure when I have the funds. Cool little place

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

At first I was very satisfied with this place and I usually never write bad reviews but I thought…read moreit was so unprofessional and sleazy when it took me a while to even get the car out the lot and after only two weeks of having it the check engine light came on and because it was ignition coils it didn't fall under warranty yet this can cause a bad misfire which is something they should of checked and fixed Do not purchase from them complete scam and I really liked the people such a disappointment :(

Buying a new Tacoma , shopping made easy by Mike L. picking up truck labor day weekend, can't wait…read morealready looking at accesories. Thanks to Doug D. and Mike L for making this experience top shelf!!!!

This Toyota used to be okay but something happened in the last year. I tried to schedule an…read moreappointment to take my car in for servicing and it was ridiculously difficult. I left multiple voicemails and nobody got back. Finally, I got someone on the phone who didn't really put a lot of effort into helping me. She couldn't take the time to look up my vehicle in their system and tell me what was covered with this service plan based on my mileage. Nevermind that i have been taking my car there for years so that info should be easily accessible. Instead, she transferred me to voicemail. I left multiple voicemails, never got a single call back. Finally called and asked to speak to a supervisor, only to get yet another voicemail box. This one was completely full so I was unable to leave a voicemail. WOW. This is the worse service I have ever received at any Toyota and I have been a Toyota customer for decades. I ended up going to Hansel in Petaluma which was a great experience. Even though I had never been there and I wasn't in their computer, they were able to tell me what was included before i came in. They told me how much it would cost and scheduled me in the next day. Everybody was super nice and it's an overall much nicer dealership. I recommend anyone reading this ditch Novato Toyota and go to Hansel in Petaluma!

I bought a beautiful Jeep with low mileage from Ryan. It is perfect! It's been 2 years now. No…read moreproblems and Ryan has been wonderful. Whatever I need, he's been there for me. Please buy your next vehicle from him. He will take care of you!

My partners car quit on him unexpectedly and we were in a tight situation and needed to get into…read moreanother vehicle quickly. We found Ryan at North Bay Motors and within two days (only because we met him the first day after banking hours) my partner was mobile again in a very nice and reliable vehicle. Ryan went to great lengths to make this purchase as affordable and painless as possible. We worked with us and our financial constraints and still put us in a very nice vehicle with a comprehensive warranty and gap insurance all under our max monthly budget. After this experience there is only one place that I will be referring anyone looking to buy a car. Extremely grateful to Ryan and Amanda for going the extra mile for us.

I brought my car to Kia Marin after my local dealership was completely unhelpful. From the start,…read moreKia Marin provided excellent service. They were able to get my car in quickly for a warranty concern, diagnosed the issue promptly, and ordered the necessary part. As soon as the part arrived, I was notified and scheduled for service the very next day. Adrian was especially responsive, professional, and helpful throughout the entire process. He kept me informed and made sure my issue was taken care of efficiently. I truly appreciate the outstanding customer service and would highly recommend Kia Marin to anyone needing service for their vehicle.

I posted this on Google reviews as well! Extremely disappointed with the service we received from…read moreKia Marin in Novato. For over a year, we repeatedly brought our Kia to this dealership because we were experiencing a concerning jerking motion when stopping, as well as instances where the car would completely lose power when pressing the accelerator. Each time, we were told there was nothing wrong because the service department could not recreate the issue. After continuing to insist that something was not right, I finally took the car to another Kia dealership. They immediately identified the problem: the transmission needed to be replaced. Adrian in the service department repeatedly dismissed my husband's concerns and his insistence that something was wrong. After more than a year of bringing the vehicle in and being told there was no issue, all we received was a "sorry" and a response along the lines of, "We never had issues with it." This is the vehicle I use to transport my young child, which makes this experience particularly upsetting. I am incredibly thankful that nothing more serious happened while she was in the car. Thankfully, the full transmission replacement was covered under warranty, but that does not change how disappointed we are with the way our concerns were handled. We trusted this dealership with our vehicle and repeatedly raised concerns about a potentially serious safety issue, only to have those concerns dismissed. We will not be returning to Kia Marin for future service, and based on our experience, I would not recommend purchasing a vehicle here if this is the level of service and attention you can expect afterward.

Had a great experience here at the Marin County Ford. Despite being the first time I had ever…read morepurchased a vehicle I never once felt like I was being led astray with my decisions or forced into a choice. The Employees were super kind and forthcoming especially Tsoai Gordley as well as John Preston. Despite my car only being 5K and a 2015 model, I still felt as if I was being treated terrifically and not someone trying to be rushed out the door for someone trying to purchase a brand new vehicle. Even After I left there was a problem that I caused because I was unfamiliar with all the controls. They took care of it immediately and without any charge. I was so relieved. Always professional and kind. MCF truly deserves a 5 star rating and if this review software went higher I would give it even more. Even with my small budget they were able to find me great used vehicles.

BEST CAR AND SALES/FINANCE TEAM EVER!!!!!! Everything was so seamless, stress-free and thoughtful -…read moreI was waiting for the other shoe to drop and it never came. Tsoai genuinely works with you on price and putting you in your dream car, and Choy in the finance office walks you through everything so you clearly understand everything you're signing and how you can protect you and your car. I'm genuinely so happy the car I wanted to buy happened to be here - because they really made the experience what it should be - an exciting life moment. Also props to the bell I love a good bell ring. I will never buy a ford anywhere else in California.

Super friendly helpful great experience Highly recommended…read morethis place In and out doing paper Been looking for a 335i with low mile also great prices

Great deals and a great cotumer service! Best deal on G35 coupe. Low millages and great conditions.read more

Lamont is just great all around. He truly cares about his customers, he's very quick to respond,…read moreeven post sale, which is not the norm in auto sales! He's friendly, polite and extremely knowledgeable. Buying a new vehicle can be stressful, however, it's not with Lamont Jones. He's always cheerful, and did everything he could to make the whole process easy. I'm not just glad I bought a truck from him, I'm glad I know him. The world needs more good people like him.

Today was the day I met Lamont Jones and it was an experience, a positive experience. I learned a…read morelot about my purchase details and it became a reality. Which as consumers we need to know. At the end of the day I finally made the purchase I have been waiting for. One that I needed badly and I did not over pay. Working with Lamont was great. If you end up working with him you'll learn a lot about him. He is good at what he does, a true genuine person. 10/10 would work with Lamont at Jimmy Vasser again.

Where do I even begin . I bought a Prius years ago from Concord Auto1. Service was great and…read morehonest. Years later and after getting my car wrecked by a wreckles driver I called Concord Auto1. Nik worked quickly on my case . He went above and beyond to get me the car I wanted . When I went to pick up my car I was offered either cold water or room temperature . My new baby is clean , reliable and coming from this team I'am confident that it will last me a long time . Highly recommended . Quick to give you an answer , an honest for sure . I will continue to recommend Nik and his team from Concord Auto1

Nik was very helpful to me and my mom! We got a 2018 Honda Civic EX for a great deal, and when we…read moretried to tip him, he asked us to help someone in need instead. Definitely shows his character and I'm glad I bought my first car from here. Will love to definitely come back here! I was treated like family! Car was very clean and he took very good care of all his cars before selling. Better than a dealership!