My son is a freshman at Chapman and his car was having battery and start up issues. We are located…read morein Northern California so we are not close to help. After looking up on Yelp, I found this place close to campus. I called for help and Joe helped immediately by scheduling a time that worked in between his class times. My son brought his car in today and they were immediately able to secure his loose connections on his battery. No charge. I am not usually a person who does Yelp reviews but as a parent who lives 7 hours away, thank you for taking care of my kiddo. :-) We will pass on your info!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Great alternative to the higher prices of OEMs here, hidden in Orange. The honesty is refreshing -…read moreI brought my 2016 Toyota Camry with strong clicking from the passenger side that had me convinced it was a CV axle as I have had to do my own with my past cars. Dropped the car off late morning and within a few hours they called to let me know that when attempting to the reproduce the problem it ended up being bad hubcap clips (a relief). No charge and the inspection was on the house. Will definitely be bringing the Camry and the fiancé's Civic here in the future. Shoutout Gino and Jose!

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I honestly can't say enough good things about this place. I came in feeling overwhelmed and almost…read moreready to give up on my car situation, and they went above and beyond to help me when I needed it the most. They didn't just see another customer, they treated me with kindness, patience, and genuine care. When you're already going through a difficult time, having someone show you compassion and make an effort to help you means more than words can explain. They gave me hope when I was running out of it, and I will never forget that. It's rare to find people who go out of their way to help someone without making them feel like a burden. I'm beyond grateful for everything they did for me. If you're looking for a place that treats you like a human being and genuinely cares about helping you, I wholeheartedly recommend them. Thank you Tom for reminding me that there are still good people in this world. You have no idea how much your kindness meant to me!

My Lexus was in need of an oil change so i began looking up local businesses on yelp, I came across…read moreAuto Pros randomly and read a few of their reviews.. I was convinced this was the place to go to! I called and Tom picked up almost instantly! I gave him a few quick details of my car and he gave me what I believe is the best price on this side of OC! I showed up to the Auto Pros shop. Spoke with Tom. Handed him my keys and his team got to work and finished within 25 minutes!! Auto Pros is a good and solid business, I swear it. Thanks again Tom!

Eddie has been working on VW Beetles for 50+ years. He's the only person that will ever touch my…read morecar. Please live forever, Eddie. You're the best. I have received nothing but exceptional service from Orange Independent. Rick & his wife are two of the kindest, most honest people I've had the pleasure of meeting. I drive down to Orange from Silver Lake to have my car serviced & will continue to do so as long as they exist. This place radiates positivity & clarity. I couldn't imagine going anywhere else. You want something done right? Take it Orange Independent.

My car wouldn't start because the battery was drained, so I had it towed to a shop that advertised…read moreelectrical repair. After explaining the issue, I was told they would diagnose the problem and call me with their findings. A few hours later, I called for an update and was told they had found a parasitic battery drain and needed to run additional tests. Later that day, they called back and said the problem was simply a faulty battery and that replacing it would solve the issue. I approved the repair, which ended up costing about $430 for the battery. After picking up the car, I immediately noticed that some of the electronics were not working correctly and it still felt like the battery was being drained. Because the original diagnosis didn't seem to match the symptoms, I took the vehicle to Al's Electric Repair in Anaheim, a shop that had successfully fixed an electrical issue on another vehicle of mine. Al's quickly identified a parasitic drain caused by a camera installed inside the cabin. Once they repaired the drain, the electrical issues disappeared and the car has been running properly ever since. What concerns me is that the first shop initially told me they had found a parasitic drain, but later concluded that the battery was the only problem. Whether the battery needed replacement or not, the actual drain remained and was causing the issues I brought the car in for. Based on my experience, Al's Electric Repair accurately diagnosed and repaired the problem, and they have now successfully resolved electrical issues on two of my vehicles.

Our last experience with Johnny was amazing. We had him come out once again and he was excellent…read moreagain. I can't see enough good things about him. He is honest. He doesn't try to oversell and what he fixes this fixed. I don't think you'll be unhappy at all working with him. I highly respect him.

This guy is fantastic--professional, friendly, kind, and honest. I was 50 miles from home when my…read moreskid plate came undone and started dragging/scraping/sparking on the freeway. The nearest exit dumped me in one of those south O.C. neighborhoods where there's nothing but apartment community mega-plexes for blocks and blocks -- i.e., no gas station for at least 5 miles and no mechanic for at least 10. I first called AAA, only to find out that my 25-year membership was cancelled in error less than 2 weeks ago (WTF), and there would be a $150 penalty for using it within 24 hours of reinstatement (double WTF). Reached out to five different mobile mechanics; two of them got back to me, and luckily, Johnny was one of them. He responded right away with a fair quote and met me within the hour. Assessed the damage to the plate ('twas cooked, RIP ), removed it in less than 5 minutes, and sent me on my way. He even texted me links to some good deals on a new plate. So grateful Johnny came up in my Google search!

Great experience! Everyone was friendly, knowledgeable, and efficient. They diagnosed the issue…read morequickly and got my car back on the road sooner than expected. No pressure, no surprises--just honest work and great customer service. I highly recommend this shop.

Best service and the people who are working on this are the best in what they do I totally…read morerecommend it

Wish I found this place years ago! Bruce and his team are everything you could ask for in a…read moremechanic repair shop. Fast, friendly and honest! Honesty is pretty high up there on the list of qualities a mechanic should have. It's so easy to get taken advantage of if you don't know much about cars. Thankfully I do know a bit about cars and so I can always detect when a mechanic is not doing work on the up and up. Definitely not the case with citywide. They are well above board just like the rest of their reviews point out. I've already sent my Mom there and she was very impressed with the service as well. A big thanks to Bruce and his team for always a job well done. If you're trying to find a new mechanic and you're on the fence, you can't go wrong with Citywide.

DO NOT TRUST BRUCE TO BE A FAIR BUSINESS MAN!!! Bruce installed an engine in my son's car. He put…read morethe WRONG ENGINE in the car, admitted it and refused to refund my son's money for the engine that he paid for. We tried to politely negotiate getting the money back and he refused. What type of man does something like that to someone!

During a moment of stress and uncertainty when your car stops working. I took my car to Placentia…read moreSuper Service and was helped by Ricky who made the process easy and stress free. He was clear and thorough with explaining diagnostic result and options. He went above and beyond. I got my car the next day working like new. I was also impressed with the cleanliness of the front desk, offering beverages and snack to their customers it's not something you usually see or experience.

Placentia Super Service 5/5 Stars -- Outstanding Service!…read moreI recently came into Placentia Super Service and had the absolute best experience thanks to Ricky. I stopped by to get a light bulb replaced, and he went completely above and beyond--he was not only lightning-fast, but he even helped cover the cost of the bulb so I wouldn't have to deal with the extra hassle. Finding a mechanic who is this honest, kind, and genuinely cares about helping people out is rare. Ricky's professionalism and efficiency are unmatched. If you head to this shop, do yourself a huge favor and ask for Ricky--your car will get taken care of ASAP, and you'll leave knowing you're in the best hands possible!