i've come to Michael's Auto Body of Beverly twice for minor car help and they have been so…read morewonderfully kind, helpful and beyond reasonable. don't let the small location fool you, their customer service is A1! if you have any auto body needs in the north shore, definitely give them a try.

I can't thank the people at Michael's Auto Body enough for the amazing work they've done on my 2014…read moreYaris. I just picked it up and it looks brand new, both inside and out! I'm an "old" lady who's never going to get another new car. I figured I'd just have to live with how this one looked. I did a paper route for 5.5 years and it received more than its share of bumps and bruises However, my "Joey" now looks completely new. The cost of the work was much less than I expected, especially since the entire inside was perfectly detailed in addition to the beautiful body work on the outside. In summary, I highly recommend Michael's Auto Body for their excellent work.

Got my SUV detailed last year. The responsiveness, professionalism, and customer centricity was…read morephenomenal. The quality of the detailing was stellar as well.

Did a great job on my Honda Pilot. Contract and scope of work was detailed. They started the work…read moreright away. Price was very fair. The final job was mint. Looks like new. Very happy about it. They washed and detailed it too. I'd go back any time.

When bad things happen this is the place to go! From the initial call with the owner Don to walk me…read morethru the process all the way to completion, Marblehead Collision has set my mind at ease. Donna helped me navigate every angle after my car was sideswiped and later totaled. She took the chaos out of the situation. They were by my side advocating for me. Excellent communication, trusted staff and beautiful work. Look no further

Just.............beware. I lost my car because of these folks, plain and simple. They overplayed…read moretheir hand with the insurance company by inflating the estimated repairs to a level where the insurance company had no choice but to total my vehicle--and I had been found 100% not responsible so I should have gotten my car back in beautiful condition at literally zero cost to me. Instead, after it had already been at the shop for a week and a half, I was notified in an email that my vehicle was now considered to be a total loss, and I walked away with nothing but a measly, questionably valued check.... Have since heard that this exact situation is not an uncommon outcome here and has happened to others..... I'd have to say that the office manager Donna--who was absolutely great to deal with in the beginning--she became particularly tough & unpleasant to deal with once the car was totaled and the job fell apart. She openly seems to thrive on & genuinely enjoy confrontation & being aggressive and hard-edged. I've only heard good things about the quality of any actual repair work done on cars, and I was counting on & just assuming I would also become one of those very happy & satisfied customers who leave with a beautifully repaired vehicle, but my experience left me without my trusty truck which I could have, would have, and should have used for several more years to come, and I just never realized in a million years that this outcome was even an actual possibility when I put thought & even sought advice into where I should bring it to originally.....I'm just incredibly disappointed how things were (mis)handled under their watch. Just one local man's opinion. P.S. Although they wanted basically $12,000+ from the insurance company to do "all" the required repairs, interestingly once it was totaled I was offered to have it very nicely fixed up for only around $6,000, although at that reduced figure I would not be getting every single thing repaired exactly the same as the $12k would have gotten me, apparently.

I am beyond satisfied W/ this shop. The service here is amazing. They're Dominican and speak fluent…read moreSpanish. Marioly is amazing and so the guy W/ the grills In his mouth (don't know name). Took my car less than three months to be fixed. They even went beyond of what they needed to fix.

10/10! I couldn't recommend this place enough. Unfortunately, I was hit head on by another car and…read morehad some damage. This was the first body shop recommended by the insurance. Upon my arrival, they had a rental car ready for me within 30 minutes and had me picked up to be brought to the rental car company. My 12 year old car practically looks brand new and super clean. I couldn't be happier with the service here and the staff was also super kind and friendly. Marioly was extremely helpful throughout this whole process. They also cleaned the interior of my car and left one of the best smelling air fresheners ive ever had in it. Highly recommend!!

My car looks brand new! I have had Steve and his son Stephen work on my cars twice and both times…read morehave been amazing. Steve handles insurance companies so you have no stress of your own and he is extremely nice and personable. Steve's customer service feels like something nostalgic that doesn't exist anymore except for in his shop. He had a rental ready for me at the shop when I went to drop off my car making the process quick and seamless. The rental place he uses does not charge the customer and only charges the insurance taking some stress off the customer when insurance companies often charge after 2 weeks of having a rental. Steve stays in communication with your insurance company so you don't have to. I had $10,000 worth of damage to my car and he made it look brand new. I truly love Steve he is such a nice guy and doesn't stop until everything is absolutely perfect! He also offered to drive my car an hour and a half to get it to me since I live far away. I truly don't know anyone else like him or anyone who runs business in such a kind and thoughtful way. The first time I took my car to Steve's son Stephen it was after I had already taken my car to somewhere else and they didn't fix it. A tree had fallen on my car during a tornado and I had taken it where the insurance company wanted me to, months later my car still had a leak and the first place couldn't fix it, so then I took it to Stephen who spent a long time hosing my car down to see exactly where the leak was coming from and fixed it right away. He was able to tack it onto my first claim since it was an unresolved issue. Not many places are this helpful or kind. I cannot recommend them enough!

Professional work done in an appropriate timeframe. my truck seemed better than you after they were…read moredone painting and detailing.

I was a hit and run in front of my house and brought it down to Jeff and he put my bumper back on…read moreand ordered and painted a new side mirror. With a 17 year old car he fix it perfectly and didn't go through the insurance company. And now I can keep my train station car for a nother year till the crazy prices of new cars are reasonably priced. Jeff you are a life saver. Thank you

I recently needed body work and windshield replacement due to tree branch damage. Work was…read moreexcellent and thorough. It looks like nothing ever happened to the car. Also high marks for clear communication and help with my relatively slow insurance claim adjusters. Shop was even able to deliver car back to my dealer for pickup saving me a great deal of time on the road during a stressful health crisis. Thanks!

Anchor did a nice job repairing my car a year ago. Today I went back with my other vehicle, whose…read morebumper was hit by a closing garage door, with a piece of the bumper hanging down a few inches. The manager who inspected it fixed it on the spot, and charged me nothing. It turned out there was no actual damage; it just needed to be snapped back into place. I'm no expert, and would have been an easy mark for a story about hidden damage needing expensive repairs. Instead I got an act of kindness and generosity. This will definitely be my destination of choice if I ever need body work again.

Leah and her crew did an amazing job on our 2013 Toyota, it looks brand new! I would highly…read morerecommend Anchor Auto body!! Thank you

Good and efficient service.. great guy! Quality auto body business and technicians in Saugus …read more. Thank you Pete!

I highly recommend. Superb work and service. Great care was taken with my car and the work was…read moredone perfectly and quickly. As good as it gets. Pete is a pleasure to work with and works well with the insurance companies.