Greg is the worst employee I have ever met. He was not willing to help me look for what I needed,…read moreand got visibly upset when another employee helped me. I apologized because I don't know the first thing about cars, and he said "yeah, it shows." I'm an old lady, do you expect me to know anything about cars? Greg has a serious attitude problem. Needless to say, I will be getting my auto parts from a different place.

Last night, I noticed I was having a very hard time seeing while I was driving. Realized I had a…read moreheadlight out. Managed to get home safely without being pulled over, but I need to run an errand again tonight. Stopped in to get new headlights and asked Derrick if he could help me put them in. He was so kind and showed me how to do it. I super appreciate him going out of his way to help me get back on the road safely! Thanks Derrick!!

Service was amazing. Price was incredible! Would recommend them to anyone!!…read more You won't regret it.

Great auto shop. They did thorough work to make sure my car was ready to go after my water pump…read morechange. Thanks alot guys, I appreciate you.

First timer - Highly Recommend! Great staff, great pricing, knowledgeable work…read more Took my older suv in for an oil change because FB sent me an ad for a discount. While it took a long time (2 hours), they did a very thorough inspection, didn't try to sell me on anything, and everything they told me needed fixing, I already knew about - honest. They were very knowledgeable and explained everything they saw. I liked that. They didn't mind my questions. They were very personable - made time to accept my daughter's handmade drawings, giving her paper and high fives. The bathroom was clean and smelled nice! It matters to some of us. There was also a waiting area with a water machine. Other than the length of time it took for an inspection I didn't ask for, I have absolutely zero complaints. Thankfully I had the time to wait unexpectedly, but it would have been great if it was done under an hour, as expected. I will 100% be back to Greulich's at this location. They have earned my trust, and I hope they continue to!

These cheerful guys took advantage of a senior woman by misleading pricing and coupon info that I…read moreasked about in advance. The quoted price as found online ($69.99) includes the coupon - which they did not mention even though I was clearly asking. To boot, I had a $10 voucher for signing up for the their text program which they wouldn't apply because the terms and conditions stated it couldn't be used with another coupon - but I read the T&C of the voucher this morning and I dont see that stated. All that is in addition to the repeated attempts at upselling, including replacing the drain cap that I was told had a leak. (The inspection report says 'may' have a leak...and there's a picture of the bone-dry drain cap. Highly do not recommend.

Fadi was amazing! Took great care of me. Stopped going to my arrowhead location and started coming…read morehere for the excellent service ! Thank you

This is by far my favorite Discount Tire. Minimal wait for free air compared to other locations and…read morethey helped me repair my tire swiftly. There is not much to be said about the price because you cannot beat free. They were very friendly and responsive despite being busy. Will definitely be coming back to this location to replace all 4 tires and my spare.

Poor Customer Service. Came here on a Tuesday afternoon, first time coming here thinking it…read morewouldn't be too bad for an oil change. I was wrongly mistaken. They have notified me that oil was leaking out somewhere and that It needed attention. It was quick and fast oil change little under a hour. I should have notice that they poorly did a sad shit job on a simple oil change and couldn't even place the oil filter on right. I was furious about how the poor service was done. I took it upon myself to have someone else look into it, they had notified me that it the oil filter wasn't on right. I replaced the filter and redid the oil change. After putting more money into getting it done right, I was not given a full refund of 120$ and got back 35$. Shout out to Chad Peter and the mangers at this facility for poor customer service. Worst place to ever get car maintenance.

HIGHLY RECOMMEND THIS LOCATION!!! 5 stars just doesn't fit for the level of service I received…read moretoday. I've been going to Jiffy Lube for years, several different states, and when I say these guys ARE THE BEST, I'm not exaggerating. Fast, super friendly and efficient. The manager Fabian was so generous, and the crew that day, Juan and James (especially James) was so very kind and hooked me up. Ladies and independent girlies, if you're weirded out by the experience of going to get an oil change with mechanics, I can say confidently that the staff was superb. No weirdness, no flirting, just business as it should be, quick, kind, and courteous. HIGHLY RECOMMEND!! 12/10 thank you so very much gentlemen. It was such a pleasure. You WILL see again next time :D

Came here to have my brakes looked at on my 2018 Nissan Rogue. The person who helped me was Esteban…read moreand he is an absolute professional. He gave me a super honest assessment and advised that my brakes don't need to be replaced yet. He also gave me some recommendations to optimize my braking system. Finding a reliable auto shop with honest mechanics to work on your car is very rare. Come to Brakes Plus on Happy Valley Rd and you will get very reasonable prices by the most honest mechanics. I will start to come here for all my auto needs.

I took my car in after hitting something that caused the cover underneath to start dragging. They…read moreinitially tried to fix it, but ultimately removed it and reassured me that my car would still be perfectly fine. Esteban was super friendly and made the whole experience stress-free

I have been to this location more than 10 times, with both mine and my wife's cars. Every single…read moretime, without fail, have been treated honestly and fairly. They stand behind their work and go above and beyond to make sure that happens. I will not go anywhere else. Thanks!

This place is phenomenal. My wife's car has had a perpetual slow leak on a tire and we took it to a…read morebig-o where they had forgotten about our car out front stated they fixed it but then never did. Came to Big Brand Tires because we wanted a good local tire shop. Zach and the team are world class and got our tire fixed, incredible customer service. Will 10/10 be coming back when we need to get new tires on either of our vehicles.

Had a transmission replaced among other repairs. Had issues with it jerking and causing high revs…read moreright out the door. Thought it was strange being new. Did not want to take it back and cause another month on top of the two months they had it at their shop. Turns out there was crystal clear water inside my electrical connection that my wiring harness was plugged into. I sopped up the water and fixed it myself. Also had the ac replaced but it doesn't work. Never did. They said it was my fault it was leaking because of some prior damage to the front end. Why even replace it if they knew it wouldn't work? I don't recommend them and it's true they think they are hot poop in this industry and it's true they are hot poop.

Comparing my experience with previous reviews, I didn't have any issues with the staff or service,…read morejust the price . . . then again, it is a diesel truck, and I was told to expect anything but cheap repairs. As for the trouble, diagnosis, repair and overall situation of my vehicle. I had suspected the turbo blew on my 160K mile, 2011 F250 some 250 mile back. The wife was frantically (not really frantic, but I needed a word) searching for a repair shop somewhere in Phoenix . . . if we make it from the Churaico Summit on-ramp when . . . BANG ! ! !, I look down and there is no boost pressure indicating on the dash. "You might as well find us a rental nearby the repair place, as well", I say. She found us a rental place just two blocks away. Anticipating a costly and lengthy turbo charger replacement we proceeded to get ourselves a rental to compete our road trip to Corpus Cristi, Texas by way of Denver, Colorado. We pull up to SD and I speak with the service writer Jonathan, as he quickly begins surveying my vehicle. Jonathan expressed his concern for us 'already getting a rental because' . . . , as he reaches under the hood, 'these are usually' . . . "Yep! Right there". "Because I could've got you outta here in an hour and a half". Long story short, we kept the rental and Jonathan, at first, reluctantly agreed to store the vehicle for two weeks while we roadtrip in a comfortable rental without breakdown worries again. I did agree to an additional ~$350 service diagnostic to kinda help with keeping my truck for those two weeks. Upon return from our trip, I was swiftly settled with my writer and I asked about obtaining different decals I see they had on display. The writer (sorry, didn't get his name) showed me some stuff they had in their showroom and gave me a t-shirt of my choice, just not all sizes and colors. I found something that shows off their cool logo well. These guys are the legit diesel hot rod shop. Great service! Dicks