I ordered a steering part with motor(crank) for my 2011 Malibu. When I went to pick up only half…read morethe piece came in. Tried to convince me to BUY the crank when it was supposed to all come together. I DID NOT pick up a wrong part. They refused to Refund me. I paid with my credit card and contested. The fought me all the way. I was completely scammed. I am paying my credit card for a piece I never received. RUN AWAY FAST. DONT TRUST THIEVES

Today Saturday I called and ordered a part, they told me it will arrive at 11am, today, I get to…read morethe store and the parts isn't ordered and if I order it today it is out of state, I came to the store expecting the part and ended up just wasting my time and gas, I will never shop here account, I even gave the guy my 3 tickets I had filled with every purchase I made with them, just for that reason I wouldn't waste my time with them anymore, and their prices are higher. I will avoid this place for now on, they did not help me properly, they made me waste my time and gas and all I got was disappointment, I was happy with them before today, now I don't even want to deal with them anymore. I know their time is valuable, treat my time with value to because to me my time is precious and I don't have enough time to burn.

Been a customer for yrs. On Pulaski ave. Then on diversey. Now on Knox St. you can't go wrong…read morethere the price is right. Big plus is they have a mechanic there so it's a one stop shop. Thank you sam

the best people you can deal with. we where in a vacation in Chicago and the car brook down on us,…read morewe went there to buy a part for our car, they went far and beyond to help. thank you mr freddy and his team. you are the best

Today is June 14th I came in at around 12:30pm. I walked up to the counter to exchange the battery…read moreto my car. The guy happen to ask me are you sure you got it from here? I said yes put in my number. He put in the wrong number and I asked him and again are you sure. I said are you sure you got the right number. He started giving me altitude and start making dumb remarks and he happen to be the manager!! He was a piece of shit manager. He wouldn't ring me out. I would like to file a complaint to corporate for even having manager running their business!!! He look like he's super high on drugs!!

Paid almost 300 dollars for a battery,upon returning the core, couldn't get my core charge,unless I…read morebought the original card back,will never purchase anything from Advance again,this was a joke..sibley & Torrence

Where do I start? I was having an issue trying to find a replacement water pump gasket for my…read moreToyota Tacoma. I checked all the major suppliers but everyone was out of stock due to supply chain issues. Danny at Budget had my gasket in stock and even helped me install the part seriously unbelievable guy and store would recommend to everyone I know!

From the owner: Budget Auto Parts & Supply, Inc. (www.budgetautosupply.com) has been providing quality auto parts…read moreto the Chicagoland area since 1987. We offer a one-stop, 12,000 square foot warehouse to complete all of your automotive parts needs. If there is something that you may need which isn't in stock, Budgets experts will get it for you. Our parts come directly from US manufactures as well as from outside North America. You will find a wide selection of OEM replacement parts such as brake rotors, calipers, pads, and brake hoses, car chassis parts, shocks and struts, fuel hoses, ball joints, and bearings and under the hood ignition parts for you American or Foreign brand automobile. Give us a call and talk with one of our seasoned auto parts experts!

This location is always helpful. As a woman with car troubles, they have helped me time and time…read moreagain, without making me feel uncomfortable. I just recently needed a battery replaced, an employee tested my previous battery, and installed the new one for me. Jonathan was very helpful and deserves recognition.

I needed a replacement part for my car. Ed was very kind and helped me get everything I needed done…read morequickly. They didn't have the part in stock but ordered it for me. Overall a nice experience!!

This place is quite an institution. It's too real for words. The employees there remind me a…read morelittle Da Bears Superfans on SNL -- and that was BEFORE one of them showed up with a giant, grease-soaked bag of Italian beef sandwiches for everyone's pick up lunch order. Big, quintessential Chicagoans with a south side accent and heartfelt knowledge. Between all of them, they might know the entire history of the automotive world. Can't imagine they'll know it for long though, given the intense smell of paint throughout the store! :) I went there to pick up a pint of touch up paint for a vintage car. I walked out with way more knowledge about how to apply it than I asked for. They really seem to care almost to a fault: I was gonna hear what they had to say whether or not I wanted to hear it. But that's OK. My guess is that 99% of the time their customers WANT to hear it and the other 1% probably NEEDS to hear it (like me).

They always have what you need are are very fast and reliable. They have very good prices for what…read morethey offer and will always assist you in the best possible way I highly recommend portage auto parts!!

The store appeared well organized and well stocked. The…read morestore has great lighting and a lot of products that appeared useful and helpful for drivers. I appreciated that the store seemed clean and well-kept. Parking st this AutoZone was easy. I was able to get in and out fairly quickly at least once.

These guys are great. Very helpful. I have gotten a battery and windshield wipers here. I just…read morewent in to get my headlight replaced. I try to carry cash with me so I can tip them if they help me install a light or a wiper. I really appreciate this Auto Zone. Gotta go in and get my back wipers soon too. Thank you for helping me out.

My battery light came on after work today and I managed to make it to this Auto Zone, I called when…read moreI arrived as I was afraid my car would not start again. Jose answered said he would be right out, he tested my battery and it was bad he even installed the new one for me. I am so thankful and grateful to Jose as he went above and beyond! I highly recommend this store!!!

Some of the staff don't take their job seriously, I had two bad experiences at this location; first…read morethey misled me to another location that didn't have the part I wanted and today I bought a new battery from them , right after I installed it something came up with the car , I went back to ask them to JUST CHECK THEIR NEW BATTERY if it was fit and nothing wrong with it ,they didn't want to at first!!! Bad customer service!

I've visited this AutoZone a few times in the past for brake pads and rotors…read more I can never recall having any issues at this location. I'm usually swapping out brake pads since they have a lifetime warranty. I tried swapping out my old rotors for new ones, but I lost the warranty on those of course. No worries, because they "recycle" my old rotors. The only complaint that I have about swapping out the brake pads is that you have to take the old brake pads off first, and drive up there and exchange them. I've learned to buy an extra pair. It saves me the hassle of driving back and forth.

This place is the absolute best. There is a guy there named Kevin and his customers service is…read moresuperb. He advised me of the kind of replacement bulbs I needed for my car and he changed them for me.

Phil is the best, most knowledgeable auto parts supplier. He…read moretakes a personal interest & with 40 years experience, you can't put a price on that.

Phil is the best!! He really takes care of his customers and goes above and beyond. A neighborhood…read moretreasure!! Thank you Phil