I've been using Rodney Hernson Automotive for 10 plus years and when Rodney sold his business due…read moreto health concerns to Integrity 1st Car Pros I continued my service with Integrity. They are a wonderful group of honest people that do quality work on my Mercedes for much less than the dealer. My husband also has his 4-Runner serviced at Integrity 1st now as well. Many of Rodney's service people continued with Integrity 1st as well and Jake is still the lead mechanic. I'm so relieved that Rodney handed his business over to a caring, honest and exceptional group.

Amazing quality of work and service! Highly recommend this shop for the value and dedication they…read moreprovide!

I have been going to this location for several years and I honestly thought I left this review…read morethen! Mike and the team are honest and professional technicians that are in business for the right reasons. I have literally recommended this location to many friends and all of my relatives. I drive past dozens of their competitors and I always will.

I went here to get an inspection for my car & they had it in & out in less than 20 minutes. Very…read morenice guys & can't beat the service.

These guys were super helpful and respectful. Great guys, efficient and great service.read more

They overall have done a good job in the past-- however, I was pretty upset with the Plano location…read moreon 15th today. My wife has a new Chevy Trax with only 5k miles and they sold her on getting the high mileage oil and the air filter located in the glove box on a brand new car. ‍ She spent $120 on servicing a brand new car. Ugh! Lesson learned! Going forward, I'll handle our oil changes and take my business to Kwik Kar.

Ive said it before and Ill say it again, these men are a GOD SEND! They worked me in, last minute…read more Fast and friendly as always....BUT they also saw that I was talking to a lady in the lobby. It was a stranger, a sister in faith. We prayed and talked and not one employee interrupted what God has planned that day! If you dont know, this place, go see Jason, Tanner, and Ethan! Amazing young men, amazing, Cost friendly work, and fast! THANK YALLL SOOO MUCH!

Hands down the best shop around! Everyone here is so nice and knowledgeable! They ste great with…read moreworking with my extended war contract.

This place is amazing. I've been bringing all my cars here for the past year and they do nothing…read morebut a good job, the employees are always polite and go above and beyond to make sure that my car is spotless. I wanna give a special shout out to Carrie for always offering top customer service.

Great, speedy service. Cleaned places in my car I didn't even know I had. 4 thumbs up.read more

Special appreciation to Daniel here, he was a very big help when I was having such a terrible day…read morewith my car. He helped me figure out what I needed to get done and offered me water as I wait for my oil change and other maintenance work. Chill dude, overall would recommend other people going here! If you see a tall looking white dude, know he's got your back!

Daniel did my oil change. He was very funny and even offered me water. He was very knowledgeable…read moreabout what my car needed as well.

The guy in the reception is knowledgeable respectfully and the service was quick…read more Thanks,

The service was slow and very unprofessional. I was in my truck inside the bay for an oil change…read morefor 50 minutes with only 1 other vehicle in the bay. The workers were joking around with each other using profanity very loud (F-bombs). I will not be going back to this Jiffy Lube in Plano at 4144 W Spring Creek Parkway. Not to mention the cost was $133.17 for a synthetic oil change. Do not go to this location.

Went to get my transmission fluid checked. My transmission fluid light has been coming on, after I…read morecaught this guy last Saturday getting out of my car. Throughout, the entire week, I had continued to hear my car engine , rile up, day in and out. I didn't want to contact the police, because they already have enough real crime to tend to. I'm now going to have to take my car to a transmission shop, as the results of this guy whom, has the keys to my car, that was stolen months ago. I have a good description of the guy, he looks like someone family member, that goes by Big Buddy. The guys at Valvoline did a good job and they also checked my tire levels. Highly recommend,their services.

Love the guys at valvoline. I used to go to a different location but this is my second time at this…read moreone and they are truly the best. Even offered to fix one of my lights for free since they didn't have the bulb in stock. Super great guys and fast service!

My review still stands. We gave it another go with another car. There is definitely inconsistency…read morewith their service people.

Bryce and Steve are very helpful. They changed the struts and the shocks and the tires on my 2011…read moreFord F-150 FX4. They even took me home while they worked on it and after they were done they picked me up a few days later. So far the truck has been doing very well and I highly recommend them for any of your service needs. The way they interact with customers are very professional and make you feel comfortable. Highly recommended.

I brought my vehicle to Firestone (17415 location) on 4/8/26 to address a known coolant leak. I…read moreauthorized replacement of the thermostat and hose, which was completed. However, my experience quickly went downhill. Despite just having a coolant flush and cabin air filter replaced 3 days prior at Take 5, Firestone recommended: another coolant fluid exchange another cabin air filter replacement a fuel system cleaning When I informed them these services had just been completed, I was told the recent coolant service could "invalidate the thermostat warranty." That statement alone raised serious concerns. Additionally, I was told they recommend cabin air filters without even checking them, which undermines trust in their inspection process. The following day (4/9/26), my vehicle began jerking during acceleration, which had not occurred prior to their repair. Concerned, I took it to a nearby independent mechanic for diagnosis (standard $175 diagnostic fee). They identified the issue immediately: the cold air intake line had not been properly connected during Firestone's service. This was not a new issue--it was a direct result of incomplete or careless work. I returned to Firestone with documentation. Instead of taking accountability, I was told the other shop was committing "extortion" for charging a diagnostic fee (which is clearly within normal industry standards). Firestone refused to reimburse me for the cost incurred to diagnose and correct their mistake. At minimum, I expected: acknowledgment of the error reimbursement for the diagnostic caused by their oversight a commitment to quality control Instead, I received deflection and dismissal. Due to this experience, my husband and I will no longer bring our vehicles to Firestone. I cannot recommend this location to others seeking honest diagnostics or reliable workmanship, which is quite sad because the only reason I took my vehicle here is because my husband liked them so much. Please see my google review for photos confirming their recommendations and proof of service.

Refused to do a balance of my wheels because I had spacers on. This is after they said they would…read morecharge around $60, and it would be over 5 hours before they would get to me.