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Auto Tire services

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

Services - Auto Tire services

Auto maintenance

Auto repairs

Auto wheel and tire repair

1 More Service

Routine automotive maintenance

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Discount Tire

Discount Tire

(52 reviews)

Moving to the north hills, I was nervous that I would find a good tire place, but Discount has…read moreexceeded my expectations each time. I had a simple problem I couldn't understand, but the young guy came to my car, and explained how these new car's computers do things I didn't know, and did it without being condescending, which made me feel respected. Kudos.

I came to Discount Tire for what should have been the simplest thing -- two tires replaced…read more Instead, it turned into an absolute disaster from start to finish. The associate first told me the two tires were $300 and charged me. Then he suggested replacing all four, but I told him no because the tires in the front were smaller than the tires in the back. So he told me that to "make it right," the two in the front should match the two in the back -- adding another $200 and bringing the total to about $500. I agreed and paid in full. Before anything was done, I asked a very basic question: Will one lug nut unlock both tires? The associate confidently told me yes. Over 30 minutes later, the mechanic finally came out and said the exact opposite -- that the lug nut wouldn't unlock the tire, that removing it could damage and strip the bolt, and that Discount Tire wouldn't be responsible if that happened. Obviously, I told them not to continue. Then the associate came back out and completely contradicted the mechanic, suddenly saying they could remove the tire and replace the lug nuts and everything would be fine. At this point, not only had I paid $500, but now I was being told two totally different stories about whether the job could even be done safely. When I asked for a refund, things only got worse: * I stood there for over 15 minutes being ignored by the team -- zero acknowledgment, zero urgency * Then I was told the refund could only be done by check and I needed to provide my address * After even more wasted time, they suddenly could refund to my card after all * The receipt I was finally handed didn't even match the situation -- it listed a rotation and rebalance, not the refund for the service they failed to perform In the end, I left with: * No tires installed * No real explanation * A wasted afternoon * And a receipt that doesn't reflect what actually happened This was an unbelievably unprofessional experience from start to finish. No communication, mixed information, no consistency between staff, no accountability, and zero respect for the customer's time or money. I walked in ready to pay and get the job done -- and instead I got confusion, delays, and complete incompetence.Discount Tire needs to seriously evaluate the way this location communicates both internally and with customers. No one should ever have to deal with this for something as simple as replacing tires.

Auto Tire services - tires - Updated May 2026

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