I never write reviews, I mean never. But after dealing with these guys, I seriously felt like I had to. I'm pretty new to Austin and have been looking for a reliable, trustworthy mechanic since I've been here. Welp...these guys are it, the real deal. My car wasn't starting so I had it towed to the shop. In the same day, they diagnosed the problem (a broken fuel pump), got the part, and fixed it, IN JUST A FEW HOURS! It was unbelievable. Not to mention they were incredibly friendly, honest and helpful. The praise on here is well deserved-- these guys are great and will be my go-to mechanic from now on. read more

I love this place! I've been taking my cars here for years. I know very little about cars, but every repair they've done has been confirmed as necessary by a friend that is a former mechanic. Their front office is super clean with free really great coffee, the staff is competent and friendly, and they explain everything so well even I understand it. They keep in constant contact on the state of your repairs, always call if something new comes up, or if there is going to be a delay. They will do anything they can to make you leave with a smile on your face and a happy car. They also take AAA discounts. Thanks to Michael, Andrea and Aaron in the front office for always being so patient with my questions, and to all of their highly competent repairmen (sorry, I don't know all of your names). Thanks for being the most trustworthy auto shop in town!!! read more

The are the best bang for your buck !. Yes they are bit pricey buy very much worth it !

My daughters tail light lens was broken and needed to be replaced. I called them to get an estimate and the receptionist was so helpful, she called around for the part and when she found one she called me back and said the part would be $50 all we needed to do was pick it up and bring it to them to install it and replace the bulb with no additional charge! It only took 10 mins and my daughter was outta there! Great customer service and very honest! I called other places and the estimate was between $100-200 We'll be going here for now on! Thank you, Auto Tec :) read more

Why go anywhere else? I hate to write this great review I'm about to write because, like anything else great in Austin, it'll be hard to wade through the crowds someday....but, oh, well.... What comes around goes around. Good attracts good. I've been using these guys for years. Always good quality repairs and service. If something goes wrong with their repair, they fix it on their dime, smiling all the way. Honorable, just like you'd want everyone to always be, regardless...And competent. High praise these days. They have my car, right now, and I know it's in good hands. read more

The kind of honest garage legends are made of. Took my truck in thinking I had front end problems. They called and said I needed a new tire, when I picked it up Micheal refused to take a dime even though it cost them time to assess the problem. They have made a lifelong customer. BTW replacing the tire worked perfectly. read more

I came here based off of other Yelp recommendations, and I'm so glad that I did! The staff was very professional and friendly. The guy actually recommended that I take my car to the dealership to get a better deal on a replacement battery (assuming that the car was still under warranty). I thought the level of honesty about cost was very impressive. The inside is clean, particularly the bathroom (that is a BIG deal to me) and the atmosphere is peaceful. I will always come here again in the future. Just a note - they keep it COLD in here. It's high summer and I was snuggling with my toddler on the couch wishing for a blanket. Come prepared! read more

They're so friendly and honest! If you're looking for good, honest mechanics in Austin, look no further. I go to the car doctor more than a real doctor as an Asian female (I live up to my stereotype ;), and it's important to find someone you can trust who minds your budget and fixes what needs to be fixed. They're always smiling, keep you updated, and even offer to drive you home while your car's in the hospital. Amazing service! Michael and Aaron are fantastic. Family-owned. Go there, and let them know i sent you! ^^ My fave car repair shop of all time!! ^^ read more

What do you do when your dealership gives you a list of repairs for $3,200? Call Auto Tek! I am so grateful for these guys! Not only are they a AAA shop, but they are just genuinely nice people. Aaron went over the list of dealer recommendations, explaining the ones he agreed with and the ones he didn't. I also appreciated that he took time to explain why he didn't agree. What sealed the deal for me is that it turned out my speed sensor was not actually broken, but that a wire came lose. Auto Tek repaired the wire and saved me almost $200, rather than replacing the unit. read more

They are the best. Quality service. Great staff. I would recommend Auto Tek over a local, overpriced poor service dealer any day. Give Mike a call. He will take care of your vehicles and you. I'm taking my wife's Mini instead of the dealer. read more

I reached out to them for help getting a repair done. They weren't able to help me out, but did take it upon themselves to point me in the right direction. That was pretty cool. Usually it's more like "Sorry, we don't do that." instead of the email I got that said, "Sorry we don't do that, but here's another option for you that isn't us..." If that doesn't speak to their commitment to customer service, I don't know what does. They didn't get a dime of my money right now but it makes me want to give them money in the future. That's how you run a business. i'll go get a tune-up one day so I can comment on the workmanship. But as far as friendliness and customer service? These guys got it read more

Great service as usual. Thanks too Michael, David and Aaron.

Cannot say enough good things about Auto Tek. Aaron and Michael have earned my business for as long as I am in Austin and I will refer anyone who needs car work done to them. They recently replaced the A/C evaporator on my Jeep and when the job was done I noticed an odd clicking sound. I took it back in and without hesitation Aaron took care of it. This is the type of service that earns businesses customers for life, which again they have earned of mine. read more

Wow! These guys are very friendly and helpful. I would not hesitate to return to have my car serviced at this awesome shop.

Very professional, friendly, and affordable service! I wish this place was in my hometown! I'm from FL and wanted to get a safety check and oil change on my car before the long drive down. Needless to say the people at "Auto Tek, Inc" are very professional and very honest. He told me about minor repairs on my car that could wait till I got to FL. I was willing to pay double the price of what they had charged (I do not know anything about cars), but was very pleasantly surprised at the total. In addition, I received a AAA discount. Waiting room is comfortable, with complementary wifi and Keurig coffee. I am very pleased with the service I received here! read more

My car was leaking coolant so I took it to these guys. They were really friendly, fast, and up front. Highly recommend.

The people who work here are amazing! I brought in my Ford Excursion because there was a gas smell coming from the vents when the A/C was on and another mechanic hadn't been able to resolve the issue. Looong story short these guys tracked down the issue (it was with the charcoal filter thingy - it was saturated with gas). They got me all fixed up and now my truck is running perfectly! Definitely my go to shop for anything to do with my truck from now on! read more

The people here are extremely nice and very helpful. They take the time to explain exactly what the issue is, even when they are slammed. The cost isn't the lowest in town but their customer service and reliablity is 5 stars. read more

I have been going to this shop for about 7 years now and every time they are great. They are friendly and usually get me in the same day I call. I never have to call them to ask for updates about the repairs because they always call me first and provide all the information I need. Their prices are very reasonable and they have even followed up a week later to make sure all the repairs are as I expected. I could not ask for a better place to take my car. read more

We took our 2006 Honda C-RV for a complete inspection, as we are re-locating to VA and are driving there. Within hours they had produced a detailed list of what passed muster, issues to keep an eye on, and issues that needed immediate attention. It was clear and VERY detailed -- with words, photos and video. We discussed their findings - came up with a plan of action, they generated a very acceptable estimate, and work began. (To give an idea of the scope, it was around $3.3K worth of parts and labor.) Progress updates from them all along the way. Dropped off on a Monday morning, picked up on Thursday at midday. All work completed on time and the estimate was totally accurate! They are friendly, knowledgeable and extremely professional! I can only dream that we'll find such a competent shop once we've moved! Thank you guys - you seriously rock! HIGHLY RECOMMENDED. Eleven stars maybe? read more

Congrats Auto Tek for 100th review on Yelp :). Being New to Austin Area and have had couple of bad experience in car Oil change and service, I was little skeptical about almost all Auto Repair shop. Came across Auto Tek on Yelp and glad that I found the right technicians. I did take my vehicle (2003 Camry) for a brake service. They have specified that some shaft that holds the engine is broken. Not all four but two of those. It is not an emergency but it will be wise to fix now than later. I initially felt that it is another sales pitch every other Auto Repair shop does. However They did not press on it though. They explained, I asked them to include that with the service too. These guys are genuine and fixed everything it was quoted. I have received AAA discount on the final bill, which is kind of cool. I wanted my vehicle to be fixed before my 2400 miles road trip. The vehicle did really well the entire trip. The pleasant surprise was the call from Michael, couple of days after I took the vehicle from service. Michael asked about the Brakes and overall vehicle performance. I was so impressed that they even follow up and check what is going on. They are THE PROFESSIONAL people. I will recommend them any day. read more

3 years I've been going here for all of my automotive needs. Bar none they are still the best place I've seen in Austin. Not only is the management amazing but the mechanics/technicians are nice and professional. Definitely the best shop I've ever been to. (Though the Volvo dealer in Dallas is amazing) read more

In all my 50 years of owning a vehicle I have never been more impressed with a repair facility. From contacting them to bring my wife's VW in to be checked out to picking up the vehicle 4 days later. Aaron made the entire process smooth and trouble free. They did a complete check of the vehicle that included pictures of the issue and a detailed plan of attack. They kept us informed and gave us a refund after finding out we are AAA members. All our business will be with Auto Tek from now on. Thank you! read more

Great and honest company. I've taken my car three times and have been satisfied each and every time. They have wonderful customer service and work hard to keep you coming back. Auto repair shops can be a bad experience, but Auto Tek makes your complete satisfaction, a priority. Great team! read more

Auto Tek is a family run business and in this case, that is a big plus. Everyone at auto tek was super professional - they keep their appointments and don't keep you waiting. Their waiting room is stellar with WiFi, coffee, water and a TV. They give a genuine estimate and are honest, hard working people. They hardly make 'em like that anymore so I would say these folks are a true gem. I recommend Auto Tek without reserve! Karla https://www.facebook.com/pages/Karla-Held-Photography/254018774625099 read more

Rolled in with a really weird electrical issue. All the power in my pickup would randomly die sometimes when starting it up, and then the truck would be dead for anywhere from a minute to an hour before the power would bizarrely just switch back on for starting. Coming to an auto shop with a strange seemingly random electrical issue can be like going to a pickpocket with an open wallet and a sign that says "please take my money". New starter? New alternator? New whatsis connected to the expensive thingamagiggie? Sure! However, the AutoTek folks went through the whole electrical system and determined that it was likely just a loose cable connection to the battery. They took all day with it to rule out any other problems, but only charged for a few hours of labor since the fix turned out to be simple as simply tightening a cable connection bolt. Less than $100 total, problem solved, and great peace of mind. Fantastic folks. Even followed up a week later with a phonecall to make sure I hadn't experienced any more strange electrical problems. Not at all, 'cuz they fixed the problem like the honest experts they are. All my future truck/auto repair and maintenance will be with these folks, because they are really fantastic. read more

I don't think I've ever been to a shop that's more professional and friendly. I will always use Auto Tek and highly recommend them!

Anything to do with car repair usually causes me a lot of stress because I don't understand the mechanical part of cars and I am wary of being ripped off. Auto Tek is a breath of fresh air because this business' employees are friendly, honest, and clear in their communication style. This is one of the only auto repair businesses I have ever encountered where every service call doesn't mysteriously devolve into a recommendation to spend $2000. Plus, free coffee while you wait. They are terrific. read more

Seriously the nicest mechanics I have ever met! Super efficient, got my car problems figured out in less than a day and even updated me throughout the way. 10/10 would recommend these guys and will be coming in the future for any car issue that may arise. read more

Was getting my Honda Pilot ready for sale....told them that...and they were very conscious of the work they did, and only did what was needed. I did not feel at all that they did unnecessary work. They were prompt and professional. Thank you, read more

great place! customer service was A1 and they had my car fixed in a jiffy! they also offer rides, so that's a definite plus. :)

Incredible diagnosticians. Truly. These guys are hands down the wizard internal medicine doctors of the auto industry here in Austin. Case in point: Last spring my son was driving our beloved but aging luxury SUV from Dallas to Austin. Suddenly the check engine light came on, a bunch of other lights popped on, there was a faint smokey smell and the car started shaking. Yikes! Very scary. When we got the car to Austin we took it immediately to the dealership where we were given a 9 page report and told it would cost $5+K to get our car running again!Fortunately, we decided to get a second opinion at Auto Tek before we put Bessie to rest. After a careful inspection, Auto Tek came back with something that wasn't even in the 9 page report!!! They said the problem originated from some arcing in the ignition coil (the smokey smell) and once that got out of whack the car began to have trouble and starting throwing out all sorts of codes. Their solution? A new ignition coil. Cost? Less than$200 Are these guys cheap? No . I've found them to be mostly mid range in price. They are just EXTREMELY GOOD at what they do which is figuring out what's wrong with your car and fixing it. In our case, we said, "hallelujah replace the ignition coil!" When they took the coil out, they discovered there was really no need for a new coil...just one bad cylinder ( I may not have all these part names right). Final cost to get our car running again? Less than $100! Needless to say these guys are my car heroes. Since it took me so long, I can provide an update and say that 8 months later, Bessie is going strong at 205,000 miles. Auto Tek says she needs about $1900 in Maintance work now to stay strong and safe. Still way under $5k. Amazing. read more

I have been taking my car to AutoTek for the last year or so since it is getting pretty old and is starting to require a lot of maintenance. Overall, my experiences here have been great. The staff is polite, does a great job and is very honest about what needs to be done. Taking my car here is SO much cheaper than taking it to the Honda dealership and I feel like they are better at communicating what my options are. read more

One of the best Auto Repair shops I have taken my car to. They worked with me, and helped me out a lot. My car was hydrolocked - basically the engine was done for. They helped me out a lot. They explained all of the issues, priced it out, and when it was decided that that repair costs to get the car in working order were so expensive it would be better for my to give in and go get a new car - they helped me out by letting me store my car there for a week and dealt with the selling of the car to a junkyard. Every step of the unfortunate process of finding out your car is done for was made easier by the customer service they provided. I would absolutely go there again. read more

Last week I took in my mini with a check engine light on. They replaced a part but due to technology they did not have the Mini Cooper software to proceed further. They worked on for hours and drove it around and tried to figure it out. When I picked it up, the charged me for nothing. My invoice was zero! Aaron said for me to save that money and put it towards a mini specialist shop. The lead mechanic came and talked to me for about 20 minutes telling me what was done and what he thought would be my best course of action. I was shocked, they didn't even charge me for the part. That is honest business. Support Local, support honest! read more

Easily the best mechanic I have ever come across and it's not even close. I brought my car in for an issue with my starter and right away, the whole team was friendly, welcoming and I felt assured that I made the right choice. They kept me updated the whole time that my car was in the shop and relayed everything that they were doing. The price was fair and as many others have mentioned, there were no additional pushy sales tactics that you'll find at almost any other mechanics. The manager, Aaron, was fantastic and he followed up a couple of times over the next month to ensure my Hyundai was running well and that I had no questions or concerns. If you have any issues related to your vehicle, you can stop looking now...AutoTek is hands-down the easy choice! read more

This is simply THE best place to take your car! Trustworthy, not pushy AT ALL, great work AND they genuinely care! I love that they call me within a week of having my car serviced to make sure everything is fine. Highly recommend!! read more

My suv had this rattling sound for 4 months and the dealership couldn't locate the problem to fix it. Normally I have to wait a few days to have my car seen at the dealership so I wanted to find a better solution as I couldn't be without my car for that long. Well, my boyfriend had a ton of great things to say about his experience with Aaron & the rest of the Auto Tek team, so I figured I'd give them a try. Everything was awesome right from the get go! Setting up the appointment was easy and streamlined. The gal on the phone answered all of my questions and gave me a breakdown of everything in detail, which helped manage my timeline and communication expectations really well. Dropped my car off at the scheduled time- Michael got me checked in right away and was super friendly and accommodating. Got a ride home with a friendly group of people also dropping their cars off, which had the greatest things to say about the Auto Tek Family. It ended up being a missing pieces of hardware the dealership failed to put on the last time I had brake work done on it. Aaron certainly gave me the option to connect with the dealership first to see if it was covered for free, but I decided to move forward with repairs at AT anyways as I felt completely certain it would be done right and I could follow up with the dealership later about reimbursement. I talked with Aaron a few times during the day and picked up my car before they closed! Sigh! Can't say enough what a pleasure it was to do business here, Aaron and Michael conduct their business with honesty, professionalism and integrity. It's a rare find to see good honest hard work being done nowadays PLUS it's the first time my car has been silent when I'm driving it in over 4 months.... music to my ears ! I'll be coming back to AT anytime my vehicle needs work done to it again. Thanks again Auto Tek! read more

Auto Tek and Aaron Fehrle are the BEST!!!! I have been there several times and they are Great!!! They are nice. They are fast. They are fair. They are family owned and maintain a consistent high level of quality and customer service. LUV them!!! read more

Auto Tek is hands down the best place I've ever dealt with for any kind of auto repairs. Aaron is a super nice guy who knows how to treat people and explain things in detail. I've taken 4 different vehicles (Jeep Cherokee, 2 diff. Land Rover Discoveries,and my BMW 525i) to these guys over the past 11 years or so, and have never once felt anything but confidence in knowing I'm dealing with real professionals who actually care. read more