Overpriced First the good & then the bad. I have to say that Jason was very professional and nice. We actually had a lot in common. After finishing with my oil change, he told me there were 6 things that needed to be fixed. One of them was a filter replacement for a $145.00. If you think I'm kidding, I'll post the pictures. I took my car to my regular mechanic who is my friend. All of those things that he said that I needed, don't need to be done until I hit 50,000 miles. My car only has 30 430 miles. I'm not sure if he thought that he could take advantage of me because I was a woman. My mechanic also laughed at the prices & said they were outrageous. They don't even charge labor to replace the filters. Ps I can buy the filters & replace them myself. I'll have to say I will never come back to this place ever again. This is in response to the owner's response. Even if that was the case there are 3 other services that you wanted to charge me for that were also not needed. Also, no response to a $145 charge for a filter replacement, which is ridiculous. The way this economy is now and everything is already outrageously expensive due to this administration. You need to stop taking advantage of people. Andrea, we recommend servicing CVT transmission fluid every 30K miles because they fail quite often and sometimes with very low miles; Jason did a wonderful job educating and communicating this. Even if your friend doesn't agree, have it performed anyway :) We wish you the best and hope you find a shop that better aligns with you. read more

Auto Stop Elite - Auto Repair Near Me - Vienna, Virginia

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Marc saved the day when I locked my keys in the car down the street from the shop. He was kind and professional, I would recommend this place to anyone! Thank you so much!! read more

I can't say enough good things about the team at Auto Stop Elite. They are super helpful and the service is prompt. Team member, Mark went above and beyond to help me with my carburetor replacement. I recommend this to anyone looking for an efficient mechanic That specialize in all different types of vehicles. read more

Mark, Jason and Tim are world class. As a paranoid Toyota owner I felt comfortable with these guys as they are transparent and knowledgeable. Effectively diagnosed and repaired my FJ Cruiser in a day (wheel bearings/CVA etc.) Highly recommend and will be back! read more

Auto Stop Elite - FJ - Auto Repair Near Me - Vienna, Virginia

This is the nicest group of guys ever. My 2011 Mazda broke down and i got it towed there just because it was the closest auto shop. They ran a diagnosis (very quick!) and although I decided not to pay for the repairs and just get rid of it, they still went above and beyond to ensure I had a good experience. When I went to get all of my stuff out of my car before getting rid of it, it had started to rain and one nice man even offered to hold an umbrella over me while I cleared it out. 11/10 customer service. I can't speak to their actual repair-jobs, but I'm sure it's also five stars. Thank you, guys! read more

I had Auto Stop Elite in Great Falls, VA replace the muffler on my car and the experience was a pleasure from start to finish. The staff is very courteous, helpful, attentive, professional, and proficient. Marc helped me find an OEM exhaust for my car and scheduled the installation within a couple of days from my request. The repair by Danny took the time quoted and was expertly completed. There was no up-sell or other surprises at any point during the transaction. I am extremely happy with the service and will definitely use them again. read more

Nice work and great service! The price is reasonable, too. They will make estimate for any possible next maintenance for my reference without pushing it. read more

OK, THEY NEED 10 STARS. amazing, awesome, you don't understand. last sunday i was on my way to lunch on the coast. stopped at bp manassas, near 66 and realized it is no longer a bp, but is now an OPTIMA. long story short, after 4 days in another shop (still good mechanics) these guys diagnosed and fixed my car in less than 24 hours. The intake guy listened to what i said and the technician (TIM) followed applied that knowledge and diagnosed "bad gas". they took pictures of the bad gas next to good gas for me and i can not express the LOVE I HAVE FOR THIS SHOP. THANK YOU, for listening and acting on what i said. read more

Auto Stop Elite is easily the best auto shop in NVA! Aside from their outstanding work and expert knowledge of all vehicle makes and models, the customer service is simply outstanding! After numerous attempts to self diagnose and fix a mechanical issue on my 2004 Chevy Tahoe Z71, Mark offered to give my vehicle a complimentary inspection. I was thoroughly impressed with Mark's unequalled knowledge of all things Chevrolet and I left feeling very confident that the advice I was provided was sound and unbiased. I cannot say enough about Mark and the staff at Auto Stop Elite - they are a group of no hassle, no smoke and mirrors, honest, and very professional experts whose work is unparalleled. Alex read more

I am so glad I discovered Auto Stop Elite! Diagnostics are incredible - and fast. Within a few hours I get an email with all potential issues, with photos and details - and a rating of how serious the issue is. The service is always quick, and all the staff is both professional and friendly. Prices are fair, I trust them completely. Ben and the team keep my 3rd gen 4Runner running like new. I can't imagine going anywhere else for auto service. read more

I dropped off my car during the July 4 weekend (overheating) and replaced the defective part (electric cooling fan assembly) with an OEM part per their recommendation. Car was ready when promised and no issues at all - highly recommended and close to Enterprise car rental if you need temporary transportation. read more

I don't usually write reviews, especially for auto shops but I had to say something about this place. One of the toughest things to do for me is go to the dentist and drop my car off at the mechanic because I always expect more issues than I'd like. The staff at this shop are fantastic. They are professional, polite and very knowledgeable about their work. The staffer that handled my case was Mina and she was responsive, patient and very helpful. If you are looking for a shop where you can feel comfortable and trust the staff, this is the place. read more

THE PLACE TO GO!!! I took my car into the Vienna location after a quick google search for 'mom and pop auto care in NOVA'. Every now and then there are repairs I cannot do myself, which comes with the hassle of finding a decent mechanic. I have never felt more comfortable leaving my vehicle to be serviced as I did with Auto Stop Elite! They were honest, transparent and itemized needed repairs based on critical fixes to those that could be done at a later time. I received emails of the invoice as well as photos for the items needing repair. They were fast, had my parts overnight, and work done by the end of the following business day. The rewards program is also amazing, which includes nation-wide road side assistance. It's rare to find a mechanic who is honest, fast, and reliable. Prices were very fair. I will be very sad when I move out of Virginia, as mechanics like this are a rare gem! read more

I recently took my 2011 Honda Accord to Auto Stop Elite for standard service and new tires, and was thrilled with the experience. My husband has been using ASE for several years, this was my first time - I'm never going back to the dealer for service. The ASE staff was professional, thorough, courteous and fun. The ASE team works quickly and efficiently, and you could eat off the floor of the shop. The front office staff is so organized - they get you in and out quickly, no long waits for service appointments. I'm a believer. read more

They say they install tires but.........only if you buy the tires through them. Truth in advertising?

Bill the owner was upfront and easy to work with, reasonable, honest and fairly priced

I hit a median with two tires and damaged both, one of which went flat.  We hurriedly looked for a place to buy two new tires and have the wheels looked at.  Customers spoke very highly on Yelp reviews about AUTO STOP ELITE OF GREAT FALLS.  We had an emergency so decided to try them.  They couldn't have been more accommodating.  They did have to order the tires so we had to leave our car with them overnight.  However, they gave us a $15.00 Lyft credit to help us get home.  They were going to replace two tires, work on the rims, and check the wheel alignment.  The next day when they called to tell us the car was ready, they said that they did the wheel alignment but only found it slightly off, so they did not charge us for doing that.  That was quite a big savings for us.  They explained everything to us and  told us to check around with other businesses before deciding.  They said that if we needed more time to do that, even though they were getting near closing time, they would stay open to accommodate us.  We absolutely can't recommend them enough!  Stellar customer service!!!  P.S. -They also offer lifetime tire balances, tire rotations & flat repairs.  We have found our new, favorite tire & auto repair shop!  We could not have asked for more! read more

I had a fairly major set of work done on my exhaust system here and I went to Nam's because they were much better price than the dealer who is just down the road. After I dropped off the car and they started the work they increased the price by 70% and ended up being the same price as the Steeler. In addition they did a substandard job and did improper bolt extractions and permanently damaged my car. Shady business practices avoid at all cost. Not to mention they kept my car a lot longer than they needed to so your car just sits there while they have to order parts for the next 10 days. My advice just go to the dealer they already have the parts and don't waste your time with these people. Do not trust their cost estimates they are fake. read more

Amazing cast, amazing show, amazing results. I highly recommend them. They fixed my 2009 jeep to near brand new results after 160k miles put on it for a decent price. read more