Brennan Reidy and this shop in general went above and beyond in providing exceptional and…read moreoutstanding customer service to me in replacing my car battery. they were communicative, helpful, just the best place ever when you in a tight squeeze! Everybody take your car here if you need anything fixed. so amazing! 5 stars service! if I could give more stars to Brennan I would!

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

I went out tuesday and the passenger rear tire was flat. I usually go to a place in Falls Church…read morebut I needed the tire fixed ASAP. I found BWT, close to home and hours that were ok. Flat in the trunk I head over after work. Brian is inside and he takes the tire and my info. He quotes $29 for repair which is very reasonable. I expected much more. The next day I head over to retrieve the tire and am helped by Nacho behind the desk inside. I am lucky as the nail they took out was as long as my index finger and was 1/2" away from the sidewall meaning new tire. Glad of that. He carries the tire out to my car and I'm off. This is a little shop with a few employees. I'm glad to support this shop vs the big NTB/Mr Tire/ huge tire shops . Mom and pop will always work for me. These people are hard working and honest. Give them a try. I have been through the big chain BS and BWT is refreshing.

I was two hours from home and heard a noise from my front tire. I stopped in and Frank , the…read moremanager, looked at my tire. He heard a leak and saw a bolt in the tire. I explained I was from out of state and asked if they could help me. Frank approached his mechanic Joe. Joe agreed to prioritize my car and took my car immediately And got my car in for a plug and patch within 5 minutes. The shop was clean and all staff was very professional. They worked with a sense of urgency to fix my tire and get me on my way. They were wonderful in my time of crisis. Would highly recommend!!!! They saved the day

I just purchased a BMW x4 and right as I got off the lot the tire pressure light came on. BMW…read morewanted to charge me 600 for a tire which I'm pretty sure was leaking already. I got in touch with Rosslyn automotive and tyco auto as well. I decided to give just tires a shot after reading reviews. I called and they told me to come in to get the tire inspected. They inspected the tire and noted that there was a leak as I suspected. Neil the sales manager then called BMW to see if they could replace the tire for me but of course they said they were independent and we're going to charge. Then the sales manager called Goodyear and managed to get 50% off the tire. I ended up getting the tire with just tires, got hazard insurance and balance and tax came to 1/3 the cost at BMW. I'm very happy with my experience but not too happy with BMW.

As a first-time shopper at Boscov's online, I didn't know what to expect. The dish set I was…read morelooking at was more pricey on other stores' websites, so I took a chance on this family-owned business rather than paying more to a corporation. I was super impressed when my order showed up two days later, complete & carefully packaged! I will definitely consider ordering through them next time I need anything like this

Micheal was very professional and kind well spoken great customer service will be back again 10/10read more

My fifteen-year old Honda Civic will never die, thanks to the yearly maintenance I receive at…read moreVirginia Tire & Auto. Every year I think ... this is the year ... and then a quick little tune up and my car is running like a kitten again. We come here because appointments are easy to make, estimates fair, and they do a good job that generally finished by the time they quoted. Their location in downtown Vienna makes it easy to hop around for errands and little treats while you are waiting. How can you be ever be mad at that?

These guys are efficient, knowledgeable, and friendly! Rolled my car with a flat tire in there and…read morewithin 40 minutes they had perfectly repaired my tire- no need for a new one. Cannot recommend this place enough!

New management!! Same quality. Most of the staff is there!!…read more Called ahead of time. Chris immediately opened a ticket up for me just from my phone call. 2 tire repairs on 2 different tires. Swift action. Patch or Plug. Chris found my existing information in the computer system all while en route. Good to go in no time. Complimentary coffee. Good people. I'll return for tire repair needs. No upsell on getting new tires. Verified tread still good. I'll get a quote with them when it's time for new tires. The best small business for tire repair in Northern Virginia!! Superior customer service. Price is fair!! I'll be back! Keep this subject matter expert team!!

C&C Garage is the most HONEST, straightforward auto repair shop in the metro area. After visiting…read moreseveral garages in Northern VA, hey are my new "go-to" for any mechanical work. I recently had some steering work done at another well-liked, well-reviewed garage near Bailey's Crossroads. After several thousand dollars worth of work to correct a steering issue on my Ford F-250, they informed me more work was required - a new steering gear box. Their quote was $1300 to install a remanufactured part and $2300 for a new OEM part. I wanted a second opinion. C&C Garage took my truck for a drive and told me that the steering gear box was not necessarily needed. Imagine...a garage telling me that the work I asked for wasn't needed! Most would be more than wiling to do it and charge for it - whether needed or not. Not C&C!! I elected to change the gear box anyway. They did all the work and an alignment for approximately $1000 - with a NEW Motorcraft gearbox - saving me over $1300. I couldn't be happier. The truck drives like new. I wish I had gone there in the first place. I cannot say enough about C&C's integrity and workmanship. They have most certainly earned my business!

If you are looking for a shop that does excellent work, is reasonably priced AND will not find…read moreextra things to fix that really don't need fixing, plus a shop that has integrity and will do the work quickly on schedule as promised--- this is the place for you! They just saved my mom over $5,200 dollars in unnecessary dealership repairs. She brought in the dealer estimate and C &C told her that at least 80% of the recommended repairs were unnecessary and just the dealer lining their pockets. Amazing! This is the best shop around and they have a 2-3 week wait to get in because everyone knows it! Thank you C&C!

I cannot thank yall enough. I was stranded on the side of the highway at 4:00 AM with my two…read moretoddlers, and I honestly didn't know what I was going to do. No spare , nobody answering the phone but them. They arrived quickly, handled the tire change efficiently, and were incredibly professional and kind during a very stressful moment. If you're looking for someone reliable who actually cares about their customers, look no further. Truly a lifesaver!

Jr Auto & Tire Service is outstanding! Professional, reliable, and honest every step of the way…read more They provide excellent customer service, quick turnaround, and fair pricing. I highly recommend them to anyone looking for quality auto care!

Been going here for years. From brakes, to fluid changes, to repairs, they've always done a great…read morejob, given me solid advice and treated me fairly.

They take Apple Pay. My car needed new brake pads and rotor…read morein the rear and they charged me a reasonable amount to get my breaks fixed (about $500). They got it done and quickly. I'm glad that they are reasonable and have a quick turnaround. They explained the issue with my car. My friend also had a different car issue and they were transparent when it came to costs for her car and had her best interests in mind.

Excellent for diagnosis Honda Elements for parasitic electrical drains. Worked with us to get our…read moreElement back on the street again. Performed inspection and emissions to get our car back on the streets. Quick service and turn around and we were on our way!

Update: refund was given for light bulb , appreciate the accountability and readiness to help ,…read morewouldn't go back though , lost my trust. Don't believe the five stars I should have ignore that it's always a trapped , the lower stars always speak truth. Got safety inspection and they called and stated I had to get the tag light and tire fix today or they were going to reject my inspection and didn't let me know that I had 15 days per Virginia law to get it fix and to get inspected again, the most they could charge me was exactly $1.00 per law. I felt obligated to get fix now bc of the threat that it was going to rejected Today not knowing I could wait . I would have replaced the tag light myself for cheap. Really upset they scammed me and weren't honest. I hate going to these place as a female bc I will always get ripped off . I have a 2011 Camry Le. Tag light fix for one bulb was $45 and plug for one tire was $40. To replace rear brake pads which I denied to get here was $709.43 ... Called Gaithersburg Bay Area tires and service and they quoted me $510 ... Hope this help other females out there comparing prices and such . Thank god all safety inspection is only $20 everywhere you go because that's Virginia law , they cant change that price .

I had never used a mechanic that comes to your house so I was pleasantly surprised at how well this…read moreworked out. The mechanic (I believe his name was Sangwa) arrived in a uniform and had a very professional van. He brought the brake pads for our vehicle and got to work right away. He had our rear brake pads replaced in under 40 minutes! And they came out perfectly. The cost for this mobile service was much lower than nearby chain repair stores. I was very pleased at how fast the work was completed (and from the photo of our old brake pad, you can see how badly we needed the repair!) Easy 5/5 stars.

Stay away... he came out to fix my cars control arms and my front brakes and did a horrible job. I…read morewas driving just 30 minutes after the repair and my brakes fell apart.. yes I mean literally fell apart and I almost crashed.. my control arm is still doing the same thing it was before and I looked under my car to find out he duck taped the control arm after charging me $285 for the part alone. I called him and he said there is nothing he can do about it and then blocked me. I am currently pressing a lawsuit against this guy and I will be reporting him to BBB and many more places. Don't get screwed over everyone just stay away from him