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    Auto Services West

    5.0 (8 reviews)

    Services - Auto Services West

    Tire installation

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    9 years ago

    Steve knows Porsche better than anyone. He takes great care of our Cayenne S.

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    Finesse Auto

    Finesse Auto

    4.8
    (137 reviews)

    I recently found myself an owner of a BMW 7 Series with a battery that loved to die. I knew this…read morewouldn't be as simple as swapping it the battery on my Honda, so I found Finesse Auto and made an appointment. The online booking system was super easy. The location is in a hectic little corner of Georgetown, but the moment I walked into the lobby it was clear that this place made an effort to be clean, professional, and hospitable. The customer lounge is accommodating with plenty of power and usb outlets, snacks, water, coffee, and WiFi. As they worked on my vehicle they were up front and transparent about all pricing, pointed out other issues to bring to my attention, but were never pushy or up-selling about any of the additional maintenance recommended for my vehicle. A new battery for a BMW is not cheap. I knew this going in. But I felt good about my experience at Finesse and that my car was in expert hands. Would recommend for anybody owning a luxury vehicle that needs work.

    Midway through getting new tires at Costco, the tire center called and told me my lug nuts were…read morefailing but they couldn't replace them. They couldn't even take them off? I did a brief search on my phone for a Mercedes shop and found Finesse. A quick call later and I had new lug nuts ordered. I was taken aback by how friendly the person was who helped me out and how easy they made it. Quite a relief. I received a call a week later to tell me the nuts were there and I made my new tires appointment, and throughout finesse made it easy. They told me I could come down anytime and they would put the new lug nuts on for me at no charge, which meant I could make the tires appointment any time. I can tell you this was a new experience for me - in the past I generally felt at the mercy of the shop and the particular folks who were working that day. At finesse I felt like I was in good hands. Their relaxed atmosphere, the amazing customer lounge with snacks and coffee - very welcoming. The communication was clear and helpful throughout. I will be taking my car to Finesse in the future, that is for certain. Had I known about Finesse, I could have called them first for the tires themselves and saved myself the trouble. A true gem in Georgetown, this should be your first call.

    Legend Auto Sales

    Legend Auto Sales

    3.7
    (316 reviews)

    I had an absolutely amazing experience purchasing my Lexus RX 350, and I want to give a huge thank…read moreyou to Wineska in Internet Sales Management. From the very beginning, she was honest, transparent, patient, and incredibly thorough throughout the entire process. She never made me feel pressured and took the time to answer every question I had. Buying a vehicle can be stressful, but Wineska made the experience smooth, comfortable, and exciting. Her communication, professionalism, and genuine care truly stood out. I also want to recognize Juan and William for being so helpful, welcoming, and professional during the process. The teamwork between all three of them made this one of the best car-buying experiences I've ever had. Thank you all for going above and beyond -- I absolutely love my Lexus RX 350 and truly appreciate the outstanding customer service!

    I am extremely disappointed and frustrated with my experience at this dealership…read more I traded in my GMC when I purchased a Ford F-350 from this dealership about two months ago. As part of the trade-in process, the dealership was supposed to pay off the financing/lien on my GMC. However, two months later, my GMC lender is still charging me every month. My GMC payment is $1,559 per month. That means I am being charged $1,559 every month for a vehicle I already traded in and no longer have, while I am also paying for the Ford F-350 I purchased from this dealership. This has caused me serious financial stress, real financial loss, and risk to my credit. Under Washington State law, RCW 46.70.180, when a dealership accepts a vehicle as a trade-in with an existing lien, the dealer must have proof that the lien was paid within two calendar days, excluding Saturdays, Sundays, and legal holidays, after the sales contract is signed by all parties and all conditions are satisfied. This trade-in happened about two months ago, and my old lender is still charging me. That is completely unacceptable. I contacted the salesperson, Ezequiel Garcia Rivera, asking for answers and help with this situation. Instead of taking responsibility and helping me get this resolved, I feel like he is not willing to help me or provide a real solution. I asked for proof that the GMC loan was paid off, and I asked why I am still being charged by my old lender, but I have not received the help or urgency that this situation requires. This is not a small mistake. This is not just an inconvenience. I am being charged $1,559 per month for a truck that I no longer own because I traded it in to this dealership. The dealership took my trade-in, sold me another vehicle, and now I am the one stuck dealing with the bank, extra payments, stress, and the possibility of damage to my credit. I need the dealership to immediately provide written proof that the GMC loan was paid off, including the payoff amount, date sent, check number or wire confirmation, and confirmation from my lender that the lien has been satisfied. I also expect to be reimbursed for every payment I was charged after the trade-in, including the $1,559 monthly payment, plus any fees, interest, credit damage, or financial losses caused by this delay. Customers should not have to chase a dealership for basic responsibilities after a trade-in. A dealer should not take a customer's trade-in and leave them paying for a vehicle they no longer have. I trusted this dealership to handle the payoff properly, and now I am paying the price for their failure to resolve it. I strongly recommend that anyone doing a trade-in here verify directly with their old lender that the vehicle was actually paid off. Do not assume the dealership handled it just because they say they will. In my case, two months later, I am still being charged $1,559 per month for my old GMC, and the salesperson I contacted, Ezequiel Garcia Rivera, has not provided the help or answers I need.

    Toyota of Seattle

    Toyota of Seattle

    3.7
    (1k reviews)

    i am disappointed in Toyota of Seattle. we have purchased two vehicles from this company. Our…read morefirst experience with Toyota of Seattle was very positive and at the time I give them a reading of five. Because of this good experience we decided to shop for a used Toyota Tacoma pick up. We traded in our 2017 Subaru for a 2015 Toyota Tacoma. We were assured I am the sales staff of the car had been checked over thoroughly by their mechanics. We were also shown a Carfax which detailed that all systems are go regarding the pick up. Just recently I Learned that our air conditioner does not work this was the first time I turned it on since I purchased the car. When I called Toyota of Seattle to ask them to make this right they refused to do so. Claiming there was no warranty attached to the vehicle.My complaint is that the sales staff should have informed us of this issue when they saw the vehicle we trusted them and they failed us. Buyers beware

    I took the day off of work and came in to look at Toyotas last Friday in the middle of the day…read more What's funny is I didn't even realize I had bumped into the General Manager, Erika Olson, and I was able to laugh and joke around with her. Beyond that, Erika was sitting at the front desk and was the first person I ran into. Which is wild to me, since most car dealership GMs aren't that easily accessible or reachable. I ended up working with Evan Olivier and I had one of the best car shopping experiences I've ever had. Evan was extremely personable and real with me. He mentioned the extended warranty one time, I mentioned I wasn't interested and that I had a bad experience with extended warranties in the past, and he didn't bring it up again. He didn't try to push unwanted services or products on me and respected my position on upsold products. I can't say the same for other dealerships... Otherwise, we were able to test drive 4Runners and Tacomas and I learned a ton about Toyota's the day that I visited. Evan was extremely knowledgeable about the different generations and capabilities they had and Evan being a Seattleite, knew what driving a Tacoma or 4Runner would be like in the city because he owned one, it wasn't just word vomit to be more agreeable with me. Instead of doing this crazy test drive, we parallel parked the Tacoma outside the dealership, we reversed into a parking spot, and we even focused on the turn radius like I'd experience in a Seattle parking garage, we almost took it to my apartment complex to check garage door heights to see if it would actually fit in my apartment complex, but phoned ahead and my apartment manager let me know it was a no-go for that specific 4Runner. Evan and I literally tested the exact things you need to check out when you live in Seattle and management was 100% okay with doing this odd check I had requested like taking it to my apartment complex. A+ for effort! The warranty transparency, pricing, knowledge, and information Evan shared with me and the experience overall was worth dropping a note here for others to review. I hope this has given you, the reader (yes you), reading this now the confidence in choosing Toyota of Seattle for your next vehicle and working with Evan Olivier to buy your next vehicle!

    Auto Services West - tires - Updated July 2026

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