I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

I cannot say enough good things about Claudia and her team at Enterprise Car Sales. My husband and…read moreI had been looking for a Prius to downsize and get a ride that was more fuel efficient. The car was in mint condition, and they immediately went off to fill up the tank and wash the car as we were going through the paperwork. Claudia was exceptional in walking us through the process and giving sound suggestions on warranties. Her manager (I can't remember his name) went above and beyond to negotiate the best interest rate. Great experience and incredible customer service. We will be back when the time is ready to purchase another vehicle.

I completed the online offer to sell my car on their website to the best of my ability. I liked the…read moreoffer I was given, but still went to other dealerships just in case. The offers from the other dealerships were jokes for the car I was selling. Went to CarMax as the last resort and they quickly confirmed the appraisal and came back with a bit less but almost $5k higher than the other offers. I took it! They were very busy but had water, TVs, and phone charging stations. Every employee I had an interaction with was very friendly. The restrooms (women, atleast) were clean. So glad I decided to avoid the CarMax naysayers in my family and friends!! Will 100% recommend to anyone looking to sell or buy a car.

I really wanted to give this place five stars but I could not. Their online approval and…read moreapplication process is great, except what happens once you're done. When you are done, you start getting communication from five different people to complete your process. Every single person tells you, you are done...and youre not. Every single new phone call comes with a new application process or paperwork that is not done. The last person finally told me I was ready to go.And they had an express appointment for me to pick up my car. When I was six minutes away, I get a phone call to complete the process... Needless to say I was very upset. I finally get there and have to fill out a lot of the paperwork I already filled out because, for some reason, it was not filled out. After all was said and done, despite the promise of an express process, they now had to go get the car and clean it because it was not ready to go. The car was great and I have not had issues with it and the price was good... But if only they could work on the service.

I purchased a 2023 Nissan on February 28th this year and I was very pleased…read more with the service I received. My salesman was Mr Fred Ford who was kind, patient,funny and informative ! Mr Ford answered all my questions and i never felt rushed or pressured. I am so enjoying my new car! A very happy customer, F Younger

I highly do not recommend this dealership, the sales rep Quan was very rude and had a lot of…read moreattitude for someone trying to sale a car. One of the reason I decided to go somewhere else in search of a car.

I bought a car there not so long ago. The process was okay, the salesman helped me make my decision…read morewell. The only thing I wish was better that they did more for me. The car they give me came with no spare, no added services, the car had a small crack on the windshield when I took a closer look at it. The key to the car doesn't open correctly and I have to pry it open and there was no second key. Some details went unnoticed but I would recommend this place overall. Just come prepared

Worked with Aliya to get into a 4 runner and trade in a car that was not giving main character…read moreenergy. I told her what I was working with, what I wanted, and what it would take to get me to sign today and she not only took my realistic goal but gave it wings and flew with it! She knows game and she plays it like a champ! (Probably why she earned her face on the building ;) ) 10/10 with hearing out every concern and answering every question I had clearly and to where I can understand it! Not only did I get a new car but I understood every step! So call her up and schedule your test drive! Class is in session!! You want a fair and honest sales woman who won't feed you no bull and help you fall in love with what you need; call Aliya!

Crap. If I could give negative stars I would. Took my truck here for a second opinion on a lifter…read morenoise. Said the transmission was shot and caused my engine to fail. Paid $6700 for a whole new engine, transmission, and transfer case. Took over a week to do. Got it back, drove it for under a week and started running rough. Check engine light came on and was running in safe mode. Wouldn't go over 25 mph. Took it back 3 times and he said couldn't get it to run funny. So he gave it back to me. Did that 3 times. Last time he told me I should take it to the dealer to see about a computer. All the 5 stars are from friends or family. Not real. Don't take your car here. This guy is a car salesman, not a mechanic.

Took my car to Kenny at vampire. It was leaking oil, he kept my car most of the day and then called…read moreand let me know that there were multiple leaks. He told me that I should use a product that I can pick up at an automotive store and that would sort out the problem. He then told me I didn't owe him a thing. So refreshing to find a genuine good guy in this world. He could easily have taken my money and done expensive repairs. If you are looking for a good place to get your car fixed go to vampire. Get an honest opinion and not someone trying to take as much of your money as they possibly can. CUSTOMER FOR LIFE!!!

A few days ago, I went to buy a car--a beautiful red Ford EcoSport. I called a few times beforehand…read moreand on the day of to confirm details. When I arrived, I was greeted by Clint, who was professional and patient throughout. I'm not very car-savvy, but Clint was extremely helpful, guiding my mom and me on a test drive around the neighborhood. The whole process was smooth, and I felt confident in my decision. I've already recommended this place to my coworkers, and they're excited to check it out too! Remember to ask for Clint!

Today could have been an exceptionally frustrating day BUT luckily our first stop to look at a…read morenew/used vehicle was to Northeast Motor Company. Clint is a stand up guy with a no BS style of selling! He was up front and didn't waste any time with the purchase of our new vehicle. We got a fantastic deal and handled everything in about an hour! We are so so happy with our new truck and the experience was A+! Save yourself time and money by shopping with this team. What a great way to start the new year-- we can't thank you enough Clint!

I bought a used CPO truck from Jordan. My salesman, Tim Lee, was very attentive, knowledgeable and…read moreengaged in the whole process. I've bought a dozen cars in my time. Working with Tim and the managers at Jordan definitely ranks up as one of the best sales experiences I've had. There was an issue with possibly not driving the truck off the lot that day. Tim, managers, and repair people worked to ensure I drove off in the vehicle I wanted. I highly recommend Jordan, Tim Lee and the whole team. It was a very positive experience.

I worked with Alex H., and after a day of dealing with bad dealers, working with Alex was great!…read moreSuper friendly, knowledgeable, and transparent. Arguably the best dealership experience I've ever had. I can't speak for any other dealers at Jordan Ford, but Alex made my experience stress-free. Highly recommend. Also shout out to King Solomon and the other friendly gentleman that wore a cool belt (you know who you are )

First the good - Joe is a great salesman. Very responsive and knew his inventory. He is the…read morereason this isn't a one star review. Then the bad. USAA members - they do not want your business. They are very slow and, according to their finance guy Ray, "don't like doing business with them." How World Car lives in San Antonio and has employees like Ray confuses me. Ray was rude to USAA financing on the phone (watched that live) and personally rude to me. If the GM has not gotten involved, I would have left. Their paperwork processes are horrible. We had the deal done - and I waited in the dealership for 4 hours. I wish I could have taken a nap. The car had a flat tire. No biggie, they offered to replace it. But no one replaces one tire and they wouldn't replace two. So, I offered to buy the second since it is unsafe to have one mismatched tire. They couldn't make that happen - so I have to go find a replacement tire on my own. You always want to feel good about purchasing a new car. Joe can hook you up with that feeling but every other part of this dealership will leave you wishing you had gone somewhere else.

If I could give them zero rating I would. My Son in law was called to do an interview there, he was…read moredressed very nice, showed up early, excited because this is his first job interview at a dealership. He was approached by a Salesman who asked him if he needed help and when he advised that he was there for an interview, the Salesman quickly changed his demeanor and told him they would not talk to him because he needed to change into a suit and tie and that he could go down the street to the Goodwill and get one and then maybe returned. I'd understand if My son showed up in some cut up jeans or tshirt or maybe even in his tennis shoes but he showed up in boots, nice pants and a button up collared Magellan Shirt. My son was literarily shocked by his words, but still didn't retaliate and just said no thank you and left. While sitting in the car, another dealer called him and he went right over, he immediately apologized up front and told them that he understands that he may not be dressed appropriately for this type of interview but that he was a hard worker and really interested in the job and the Salesman there was like no worries we don't judge you by what your wearing and even told him that they provide Polo shirts for their workers.He then proceeded to meet the hiring Manager and they we're impressed by his interview and hired him on the spot. He now is employed for Nissan right across the street! People need to not judge a person by their cover but by their work ethic, I'll never buy from that dealer and will continue to spread the word. it's no wonder this dealership has a low rating from others and glad my son is NOT a part of this team.

Absolutely superior...After over twenty years in the military and hundreds of rental cars and…read morerental car offices all over the world, this is the best...Geo as well as the manager are awesome! They made a very stressful situation (my personal vehicle in for maintenance, so i needed a rental) so easy. Thank Yall!!

MJ, Chris, and Kevin took great care of me when I came in to test drive a Tiguan. They had the car…read moreready in just a day after I said I was interested. Bought the Tiguan. Love the car. Would totally do it again. I also appreciate the transparency in posting the KBB FMV next to their asking price on their website.

Recall repair and oil change. Ended up with a tire purchase too. The service advisor was great…read more Even the manager stepped in to ensure I was getting helped. Work done timely and with photos. Reasonable pricing. Fast turnaround around. Why only 4 then? 3% charge if using credit card. Which most people do as who carries $600 around ? Many charge 3%. BUT here's my rub - No accounting - dealer claims I paid cash for the repairs and charged me 3% - that means they don't claim the 3% as income AND I can't claim the 3% as expense. My receipt does the repair work and cash paid - not the extra $60 for processing. Moreover they said the debit card is not subject to the 3% charge. Why? Same processing service. Finally - they don't tell you up front - which is something the service advisor should do out front. Heads up to the 3% or use debit card - or get the cash. I would have saved $60. Seems like a little bit it's really not. Bit not enough to lose more than one star

Very disappointed with the service I received. When I picked up my car, there were a lot of leaves…read moreinside, which makes me question how well it was cared for while in their hands. On top of that, my A/C is now making a noise that wasn't there before. I received a text that my car was ready, so I arranged to be dropped off -- with an infant -- only to end up waiting another 30 minutes once I arrived. That was incredibly frustrating and inconvenient. To top it off, my passenger seat was completely leaned back, like someone had been relaxing in my car. That's not only unprofessional, it's unacceptable. I won't be going back, and I wouldn't recommend anyone get their car serviced here.