It was very bad the manager would not even take the time to even listen to my insurance person…read moreAngel do better Quality it was not your store was very hot not water or nothing offered Texas is hot hello They said 2 people called in but no excuse for the treatment

I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

Mikaela in the business office single-handedly ruined my life. I paid over 8,000 for a down payment…read moreon a vehicle I was asked to return, upon returning the vehicle Mikaela and Jerry informed me that the only way I would be refunded for the down payment is if I allow them power of attorney to sign my name. Mikaela personally cancelled the refund of my deposit and is informing me that she doesn't have a manger on site. So either she the one managing the location or shes lying.

This place has been amazing!…read more There's nothing worse than a car salesman talking over you and being over bearing to sell a car, claiming they have a car when in actuality it's been sold and they just want you to come in to show you something you didn't want. Avis has been patient, amazing, and to the point. Quen was my car salesmen and was so down to earth. After the hell I've been through at other dealerships, it's Quen that would have me come back if I needed another car! Also as most dealerships require a review, they did not ask me to write one. I genuinely wanted to share how great this place is.

I purchased a 2023 Nissan on February 28th this year and I was very pleased…read more with the service I received. My salesman was Mr Fred Ford who was kind, patient,funny and informative ! Mr Ford answered all my questions and i never felt rushed or pressured. I am so enjoying my new car! A very happy customer, F Younger

A Tale of Two Experiences 3.5/5 The Personal Side: I got…read morecaught in an awkward position due to some internal drama between dealership staff. Things felt even weirder when we walked into the finance office and one of the employees had his coworkers staring at my wife and me. I just smiled, waved, and kept moving. The Business Side: Outside of that, it was a standard dealership transaction. We haggled back and forth, but ultimately landed a great deal. Erik was pleasant and professional throughout the process. Jonathan, the finance manager, was awesome and he beat out USAA's interest rate, respected my time, and got us out the door quickly. The Bottom Line: At the end of the day, I separate personal awkwardness from business. I go where the best deal is, so if the price is right in the future, I would buy here again.

When it came to the actual purchase of my vehicle, I would easily give them a solid five stars. The…read morebuying experience itself was positive, and I have no complaints about the purchase. Unfortunately, my experience with the service department has been a very different story. My first maintenance service was great--I was in and out within a reasonable amount of time, and everything seemed to go smoothly. Unfortunately, the second service was the complete opposite. What should have been a routine one-to-two-hour maintenance visit turned into a five-and-a-half-hour ordeal. What makes this particularly frustrating is that the extended service was apparently necessary because, during my first maintenance service, the drain plug and gasket were not replaced as required by the manufacturer. Between the two maintenance intervals, the plug and gasket deteriorated and melted onto the oil pan, eventually creating an opening that resulted in oil seepage. While I understand that additional time was needed to correct the problem, the fact that the issue originated from the previous service is extremely concerning. To me, this reflects a level of neglect and incompetence that should never occur during routine maintenance. The lack of communication only made matters worse. During the five-and-a-half-hour wait, I received virtually no updates from the service advisor. I eventually had to take it upon myself to follow up and find out what was happening, while the advisor was able to go to lunch during that time. As a customer who had already been waiting for several hours, I found that incredibly frustrating and disappointing. I finally received my vehicle and can only hope the problem was properly resolved and that there are no further issues. Unfortunately, shortly after leaving, I noticed that two lug nut covers were missing. At that point, my eye was definitely twitching. After everything that had already happened, discovering that something as simple as lug nut covers had been overlooked further eroded what little trust I had left in the service department. Ultimately, I would still give the vehicle purchase experience five stars. However, the service department is an entirely different story. The combination of what appears to be neglect and incompetence, poor communication, excessive wait times, and a lack of attention to detail has significantly damaged my confidence in their ability to properly care for my vehicle. I sincerely hope this was an isolated experience, but after this visit, I am left questioning whether I can trust them with my vehicle in the future.

Took my car to Kenny at vampire. It was leaking oil, he kept my car most of the day and then called…read moreand let me know that there were multiple leaks. He told me that I should use a product that I can pick up at an automotive store and that would sort out the problem. He then told me I didn't owe him a thing. So refreshing to find a genuine good guy in this world. He could easily have taken my money and done expensive repairs. If you are looking for a good place to get your car fixed go to vampire. Get an honest opinion and not someone trying to take as much of your money as they possibly can. CUSTOMER FOR LIFE!!!

Crap. If I could give negative stars I would. Took my truck here for a second opinion on a lifter…read morenoise. Said the transmission was shot and caused my engine to fail. Paid $6700 for a whole new engine, transmission, and transfer case. Took over a week to do. Got it back, drove it for under a week and started running rough. Check engine light came on and was running in safe mode. Wouldn't go over 25 mph. Took it back 3 times and he said couldn't get it to run funny. So he gave it back to me. Did that 3 times. Last time he told me I should take it to the dealer to see about a computer. All the 5 stars are from friends or family. Not real. Don't take your car here. This guy is a car salesman, not a mechanic.

Today could have been an exceptionally frustrating day BUT luckily our first stop to look at a…read morenew/used vehicle was to Northeast Motor Company. Clint is a stand up guy with a no BS style of selling! He was up front and didn't waste any time with the purchase of our new vehicle. We got a fantastic deal and handled everything in about an hour! We are so so happy with our new truck and the experience was A+! Save yourself time and money by shopping with this team. What a great way to start the new year-- we can't thank you enough Clint!

A few days ago, I went to buy a car--a beautiful red Ford EcoSport. I called a few times beforehand…read moreand on the day of to confirm details. When I arrived, I was greeted by Clint, who was professional and patient throughout. I'm not very car-savvy, but Clint was extremely helpful, guiding my mom and me on a test drive around the neighborhood. The whole process was smooth, and I felt confident in my decision. I've already recommended this place to my coworkers, and they're excited to check it out too! Remember to ask for Clint!

I didn't buy my vehicle here, I was just in for normal maintenance an oil change and tire rotation…read more Overall it was a great experience. The associate who helped me was friendly, professional, and efficient. Everything was done in a reasonable time and they kept me updated, which I appreciated. My only minor complaint is they do try to upsell you on extra items. That's really the only flaw, but I want to be clear it has nothing to do with the associate helping me, it's just on the paperwork. Not a deal-breaker, just something I wish they wouldn't push so much. For routine service though, I was happy and would come back.

I am shocked at the negative reviews, I almost didn't think about leaving a review because I…read morefigured they had tons of great reviews! I had a wonderful experience on the used car side. It was a vehicle purchase for my nonprofit and they were absolutely wonderful! It was the first purchase we had made under the organization so I wasn't really sure what to expect, but the guys walked me through everything. We noticed an issue with the A/C on the test drive. They kept it a few extra days to make sure everything was replaced and in good shape before I left the lot! I absolutely recommend visiting Jordan Ford! ESPECIALLY if you're looking for a cargo van.

So pleased with everything about our purchase of our Hyundai Kona SEL Sport from World Car Hyundai…read moreNorth. From the salesperson, sales manager, finance, their handling of the registration, title request and receiving the title - excellent service. LOVE Bluelink, which came with the car. We bought the car only a few weeks ago and have driven over 3,000 miles (took a trip). We have yet to find something we don't like about this car. If you are looking for something that is really economical, comfortable, with great Infocenter, awesome loading capacity and easy to handle...really should check out a Kona. Don't forget to fold down both rear seats....see for yourself! Super happy, love this car!

At first, while shopping online, this seemed like the perfect dealership, but that fell apart…read morequick. I had already gone through for pre-approval with my bank, had it ready. Also had all the payoff information of my current vehicle, had shopped their inventory online and even found the car I was interested in, then reached out to the dealership and made an appointment to view the vehicle and get mine appraised for a trade-in. I instantly for multiple text messages for 4 different telephone numbers asking the same questions. Hmm, ok, no big deal, or so I thought. I arrive to view the car, no one came to help. Finally 15 minutes later, got the person I had been speaking to and had a quick 5 minute chat, then I was told the vehicle wasn't at the lot, but only 5 minutes away. 25 minutes later, still nothing and no follow up. I texted the initial rep, but did not even get a response until after I had left that the vehicle was now on the lot. I explained I had other commitments and could not stay without any updated and had to leave. I also asked to speak with a manager, and did eventually get a call back and that is when a bad situation went worse. I am in the customer service business and was shocked with how they do things there. The manager made it sound as if they had to go out of their way to get vehicle from another lot, even though I told him I went to the one instructed by their sales team. Very passive aggressive attitude and surprising to say the least. Extremely disappointed by the lack of organization, communication and especially the way potential customers are treated. They may sell quality vehicles, but unfortunately I will not know as I cannot do business with a company such as that.

Came out this past weekend to buy a car. Patrick was amazing, we ran through a bunch of Nissan…read moreVogues until we decided on the right one. He was informative and beyond helpful! Highly recommend to anyone looking to buy a great priced car. Side Note: there is a service contract and pep boys contract they tact on when they get you through financing. Financing department was not 100% clear that these are 100% completely optional and not required to finalize a sale. I got stuck with both which tacts on about $3000 in added cost. I will be canceling the service contract ASAP, the Pep Boys service contract for $500 or so dollars can't be cancelled after you sign. Don't sign off on these 2 contracts if you feel you won't need them as they are completely optional.

Absolutely superior...After over twenty years in the military and hundreds of rental cars and…read morerental car offices all over the world, this is the best...Geo as well as the manager are awesome! They made a very stressful situation (my personal vehicle in for maintenance, so i needed a rental) so easy. Thank Yall!!

Louise Help me on purchasing My new Chevy truck , super happy with his communication and made my…read morepurchase smooth and fast !

Super nice people we started manager Eli , and then it was Scott our sales person…read more and our representative person John Ledrama . Thank you for help us . we are going to enjoy our upcoming retirement