Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.

My experience with Premier Stop Motors, LLC has been absolutely unacceptable. I have gone back six…read moretimes in roughly a month and a half because of ongoing problems with the vehicle I purchased, and despite repeatedly bringing the car back, very little has actually been resolved. I originally went in because the left blinker needed to be fixed. Two days later, it failed again. Around the same time, I also had problems with the air conditioning. I returned to have these issues addressed, and then the bumper came loose/flew out. I brought that to their attention as well, but it was not properly resolved. Then the rear tail lights began staying on, and I was sent back and forth trying to get the issue fixed. Each time, I was told things would be handled, but problems continued appearing again only 2-3 days later. Now I'm experiencing additional serious concerns with the vehicle, including acceleration feeling abnormal and requiring more force while driving, along with braking issues. At this point, this isn't just frustrating -- these are safety concerns. What makes this experience even worse is how little communication and effort I feel has been provided. The mechanic on duty did not communicate effectively with me, and I repeatedly felt like I was being passed around instead of having someone properly diagnose the vehicle and fix the underlying problems. I have had to seek help from AutoZone, O'Reilly Auto Parts, and local body shops just trying to understand what is happening with a vehicle I purchased from this dealership. The first salesperson who handled my purchase was Domingo, and shortly after I drove away with the vehicle, I was told he was no longer working there. After that, I dealt with another employee who appeared unfamiliar with what was happening with my situation. I was told to give them a few days while they figured things out. Instead, it became excuse after excuse. I was also told by Mario, who I was told was in charge, that they would either provide me with another vehicle or return my money. So far, I have not received the resolution I was promised. Mario and the staff: you need to understand that this is a safety issue. If you would expect someone in your own family to drive this vehicle, would you honestly be comfortable with the condition it has been left in? I also attempted to warn another customer about my experience, and instead of simply allowing me to speak about what happened to me, I was yelled at. Telling people about your own experience isn't wrong. Customers have the right to make informed decisions about where they spend their money. At this point, I have wasted time, gas, and money repeatedly traveling back to the dealership without getting a satisfactory resolution. I did not purchase a vehicle so I could spend the following month and a half chasing down problems and trying to get the dealership to take them seriously. I strongly recommend that anyone considering purchasing a vehicle here do your research, carefully inspect the vehicle, get an independent mechanic to inspect it before purchasing, and make sure every promise is put in writing. Ask questions about the vehicle's history and make sure all paperwork and licensing information is in order. My experience has left me feeling completely disappointed and ignored. I expected a dealership to stand behind the vehicle it sold me and work toward a real solution. Instead, I've spent weeks going back and forth with no meaningful resolution. Premier Stop Motors, this isn't about looking good or making excuses. It's about taking responsibility for the vehicle you sold me and addressing legitimate safety concerns. Put in the work and make this right. I would strongly encourage anyone considering doing business here to look elsewhere or at the very least have the vehicle thoroughly inspected by an independent mechanic first. 1 star because I can't give zero.

In the past 10 years the only place I purchase my used vehicles is Ruben's Auto sales. I work in…read moreconstruction so I beat them up and drive them into the dirt. Often our newer vehicles have more maintenance issues then the vehicles I purchase here. Over the years I have found this car dealership to operate with integrity and honesty. The deals have been very fair and the support with any problems has been nothing but phenomenal. From purchasing to making payments everything works smooth and easy. Buying a used car is always a risk however I feel Jose and the team at R.A.S. works to remove the risk and stress involved. I believe this place sets the standard for selling used cars. -San Antonio Resident and Loyal Customer

Joey from the ZARZAMORA lot is the most honest salesman I've come across. We have purchased 5 cars…read morefrom him and will continue to work with him.

Totally happy with my purchase and buying experience at Fernandez Honda…read more I worked with Joe Campos who made the deal quick and simple no back and forth non-sense. We have had the car for about 2 months now and it's everything we expected it to be Honda perfect

Bought a used Ridgeline from this lot and although the sales person did great follow through on his…read moreend this dealer is sub par at best. Don't walk in thinking you're going to negotiate anything, even with a pre approval they will unnecessarily run your credit without permission and sell you a car and lie about the integrity of the vehicle itself. For example, I asked specifically about the tires to which I was told were "practically new with no issue " and since the tread looked good I believed them. Less than a year later I come to get a patch done due to a nail and Discount tire lets me know someone did "jacked up the last patch that was done" which is now going to cost me well over $200. Considering my vehicle is practically new to my understanding I'm confused and ask to see. WHY DID THIS DEALER SELL ME A CAR WITH PATCHED UP TIRES??????????? Annoyed is an understatement. I was looking to purchase another Honda soon and can 100% guarantee I will NOT be back or referring any more business here.

Just purchased a vehicle from Southway Ford and was very pleased with not only my selection of SUV…read morebut also with my sells man, Nick Wood ( New & Used sales consultant ). I had looked on the online inventory NEW & USED before going. I was going with a mind set of looking at a three specific vehicles, new and used. I noticed Nick is not like other sells man, he's understanding and very knowledgeable about what suits my vehicle needs and wishes. If it's not something that fits my liking, he's not trying to sell me on anything else. Thankfully we found a perfect fit for me and was able to make a deal. I highly recommend Nick if you're looking for a vehicle. Contact him at 773-354-2082. Good job Nick keep up the good work!

My salesman was Mario Bordallo. He was pretty rude. If you end up buying here don't use him…read more He lied to my face.

After buying cars for our whole family. We would recommend this dealership to anyone…read more We have been customers for 10 years. Never had any problems. We have purchased and traded on about 6 cars through the years. The sales man was able to find exactly what we wanted after our family grew. The SUV was like new super clean. We are still very happy with our purchase and expect to buy a newer Suburban with the year.

STAY AWAY FROM THIS COMPANY !! Horrible customer service. Never can get in contact with the manager…read moreEdgar. Dodgy with the phone calls

This is my second time buying from Mac Haik's Southway Ford. Each time has been a great experience!…read moreTito makes the process fun & effortless. John Ledezma also made us feel so comfortable & explained everything so well to us! His hospitality is amazing! Thank you guys for making my purchase of my Bronco an easy & stress free experience!

John ledezma, Moses, & angel are super helpful and great communicators thank yall for yalls…read morepatience n walking us through everything step by step, if yall need any help I recommend those 3 gentlemen!!!!!

I give it a no star review. These people are horrible. They just wanna lie and tell you what you…read morewanna hear and make you wait. Almost 2 weeks and keep changing the story every day you call and check on the car that you're trying to purchase they say everything comes with a three month warranty and their mechanics don't know anything and it takes them almost 2 weeks to do a thermostat a cooling fan on a simple GM vehicle. Three month warranty it takes three months just for the mechanics to fix something

Poor communication management skills and poor business in general. If you want to get the worst…read moreinterest rates in San Antonio come to this place. Cars here will need ALOT of fixing too so be prepared to pay 500-1k plus on top of your monthly payments.

I got into an accident back in April of 2023. I needed to get into a vehicle right away. I had…read moreenough for a down payment and insurance. I filled my app with Crissy and she was super helpful. I got a 2019 Mitsubishi Mirage with less than 60K miles. Two years later and the car is working just fine. I've had to replace the battery but that just comes with regular maintenance. So happy I only have a little over $1000 to pay the car off.

I had an accident with my previous car over the weekend. By Monday morning I was contacted by the…read moredealership from just submitting my info. By same week Thursday I rolled out with my car. Thank you so very much for everything your team did. I realized that I may work from home a vehicle is a must have to get to and from. Excellent and exceptional customer service. Again I thoroughly appreciate everything you have done for me and my family.