Did a Turo through Max's Auto Sales in May and it was really easy to deal with them. Communication…read morewas great and it was the cheapest car we had until we had our car delivered from Hawaii. Cars were clean and maintained very well.

I can't recommend them enough. They've been family owned for 50 years and the owner really takes…read morehis time to buy and sell newer vehicles while staying in a good price range. They were straight to the point, were very quick with the signing process and helped me build my credit. They're worth a try!

mr don haney and paul you are the reason i will never buy a car from here ever again no customer…read moreservice what so ever you are what i would call scum of the earth and a worst persons nightmare in the car buisness people if your reading this right know do yourself a favor dont buy a car from this lot. It's income tax season please please buy somewhere else that you will be valued and not taken for a fool ther are plenty of lots out there or yull be dealing with paul when your 15 days behind. He will call you and threatned to repo your car dont fall for this type of treatment i am an old customer of alamo downtown toyota thats why i came here to buy a car never did i think i would be treated with such disrespect if i could put a sign out front that said turn around dont buy i would so that paying customers dont have to be treated this way.

Want you to pay for insurance when you already have full coverage insurance, They definitely don't…read moreknow how to do business they did not state this when we got the vehicle. Very unprofessional not cool at all. Definitely will not be going back to buy another vehicle from them. And I will definitely not recommend these people at all.

Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.

My experience with Premier Stop Motors, LLC has been absolutely unacceptable. I have gone back six…read moretimes in roughly a month and a half because of ongoing problems with the vehicle I purchased, and despite repeatedly bringing the car back, very little has actually been resolved. I originally went in because the left blinker needed to be fixed. Two days later, it failed again. Around the same time, I also had problems with the air conditioning. I returned to have these issues addressed, and then the bumper came loose/flew out. I brought that to their attention as well, but it was not properly resolved. Then the rear tail lights began staying on, and I was sent back and forth trying to get the issue fixed. Each time, I was told things would be handled, but problems continued appearing again only 2-3 days later. Now I'm experiencing additional serious concerns with the vehicle, including acceleration feeling abnormal and requiring more force while driving, along with braking issues. At this point, this isn't just frustrating -- these are safety concerns. What makes this experience even worse is how little communication and effort I feel has been provided. The mechanic on duty did not communicate effectively with me, and I repeatedly felt like I was being passed around instead of having someone properly diagnose the vehicle and fix the underlying problems. I have had to seek help from AutoZone, O'Reilly Auto Parts, and local body shops just trying to understand what is happening with a vehicle I purchased from this dealership. The first salesperson who handled my purchase was Domingo, and shortly after I drove away with the vehicle, I was told he was no longer working there. After that, I dealt with another employee who appeared unfamiliar with what was happening with my situation. I was told to give them a few days while they figured things out. Instead, it became excuse after excuse. I was also told by Mario, who I was told was in charge, that they would either provide me with another vehicle or return my money. So far, I have not received the resolution I was promised. Mario and the staff: you need to understand that this is a safety issue. If you would expect someone in your own family to drive this vehicle, would you honestly be comfortable with the condition it has been left in? I also attempted to warn another customer about my experience, and instead of simply allowing me to speak about what happened to me, I was yelled at. Telling people about your own experience isn't wrong. Customers have the right to make informed decisions about where they spend their money. At this point, I have wasted time, gas, and money repeatedly traveling back to the dealership without getting a satisfactory resolution. I did not purchase a vehicle so I could spend the following month and a half chasing down problems and trying to get the dealership to take them seriously. I strongly recommend that anyone considering purchasing a vehicle here do your research, carefully inspect the vehicle, get an independent mechanic to inspect it before purchasing, and make sure every promise is put in writing. Ask questions about the vehicle's history and make sure all paperwork and licensing information is in order. My experience has left me feeling completely disappointed and ignored. I expected a dealership to stand behind the vehicle it sold me and work toward a real solution. Instead, I've spent weeks going back and forth with no meaningful resolution. Premier Stop Motors, this isn't about looking good or making excuses. It's about taking responsibility for the vehicle you sold me and addressing legitimate safety concerns. Put in the work and make this right. I would strongly encourage anyone considering doing business here to look elsewhere or at the very least have the vehicle thoroughly inspected by an independent mechanic first. 1 star because I can't give zero.

Totally happy with my purchase and buying experience at Fernandez Honda…read more I worked with Joe Campos who made the deal quick and simple no back and forth non-sense. We have had the car for about 2 months now and it's everything we expected it to be Honda perfect

Bought a used Ridgeline from this lot and although the sales person did great follow through on his…read moreend this dealer is sub par at best. Don't walk in thinking you're going to negotiate anything, even with a pre approval they will unnecessarily run your credit without permission and sell you a car and lie about the integrity of the vehicle itself. For example, I asked specifically about the tires to which I was told were "practically new with no issue " and since the tread looked good I believed them. Less than a year later I come to get a patch done due to a nail and Discount tire lets me know someone did "jacked up the last patch that was done" which is now going to cost me well over $200. Considering my vehicle is practically new to my understanding I'm confused and ask to see. WHY DID THIS DEALER SELL ME A CAR WITH PATCHED UP TIRES??????????? Annoyed is an understatement. I was looking to purchase another Honda soon and can 100% guarantee I will NOT be back or referring any more business here.

Just purchased a vehicle from Southway Ford and was very pleased with not only my selection of SUV…read morebut also with my sells man, Nick Wood ( New & Used sales consultant ). I had looked on the online inventory NEW & USED before going. I was going with a mind set of looking at a three specific vehicles, new and used. I noticed Nick is not like other sells man, he's understanding and very knowledgeable about what suits my vehicle needs and wishes. If it's not something that fits my liking, he's not trying to sell me on anything else. Thankfully we found a perfect fit for me and was able to make a deal. I highly recommend Nick if you're looking for a vehicle. Contact him at 773-354-2082. Good job Nick keep up the good work!

My salesman was Mario Bordallo. He was pretty rude. If you end up buying here don't use him…read more He lied to my face.

the best customer service 11 out 10 Southpoint automotive knows what they are doing they are so…read morewelcoming to every one GOOOOO BUY YOUR CAR FROM THEM!!!!!!!!!

I found the ideal car that fit my needs and lifestyle at a reasonable price! I am very happy to…read morehave found them through the social media and the customer service received throughout start to end of the transaction was pleasant and straight forward. Thank you to the Southpoint automotive team! I will see you again for my next one!

I bought my bronco and my previous car before that (Bronco sport) from this location…read more Today I got an oil change on my Bronco, when I got there the staff were at my window immediately asking what they can do for me today? I didn't know if I was going to be able to get seen without an appointment but they took my keys within a minute. The guy who took my keys told me there was coffee and donuts inside, said they could take me somewhere if I wanted to or I was more than welcome to wait inside. I knew there would be a long wait since I brought it without an appointment so I called a friend to come get me. They sent me a video when my car was being serviced and gave commentary on everything they checked and did. It took 4 hours which is longer than I'd like but I got Free oil changes with my car for a few years when I purchased it so I thought I'd take advantage. Overall still a good experience. I think my mechanics name was Domingo C. Thanks Domingo :)

My husband and I had a wonderful experience purchasing our Expedition from this dealership this…read morepast weekend. I called on my way to let them know I was interested in a specific vehicle and spoke with Diego. When I arrived, I was greeted by Rey whom said that Diego had communicated with him my interest and he would be assisting me. Rey was wonderful to work with, patient, and communicative about our options. We then completed our sale with John in finance, and he was a delight to work with and very personable. Diego met with us briefly at the end and inquired how our experience was, I really appreciated the communication they all had. This was our first time purchasing from this dealership and we will definitely be back!

I know most reviews here speak about "how helpful, how courteous, how caring the staff is." How…read morethey helped "in spite of credit" and so forth... I am not taking away from any of that. I purchased a vehicle in late March 2024... I have not purchased anything on credit for about 20 years, cash on hand or else don't buy. However due to the economy this is the 1st thing since we are doing credit. We did not come here because of the dealership itself, we came here because we found a vehicle through CarFax. Once they sweet talked us into the office 3 different people came to tell us "Oh this is a great deal, oh you're getting a great financing rate, oh you got a nice low monthly payment". Now I see the tactic . We agreed on a price, monthly payment, no payments for 45-60 days, and the interest rate. Then right before signing the last documents the interest rate had gone up and instead of 45-60 days no payment, 1st payment would be due in 30 days. We purchased the extended warranty "bumper to bumper" (hardly). While test driving the SUV, the check engine light was on, the employee said "oh I'll make sure it is taken care of before you drive out the lot". They said it was old code for an O2 sensor. We drove off, we had the vehicle for 2 days and the check engine light came back on, vehicle was shaking while on idle. We had rain that week and there was water coming through the lift gate. Brought it back to the dealer and the sales lady took the vehicle to the mechanic onsite, we waited about 2 hours and he brought it back stating he'd changed the O2 sensor and adjusted the lift gate to avoid leakage. Kool, we drove off and within a week, the check engine light cane back on. So I returned and dropped it off with the same sales person (I will not use her name). She said come back in the afternoon. We picked it up and they said they took care of the issue and should not arise again, I was not given a print out nor explainition of what was done because the people who worked on it were gone for the day. Guess what happened after 3 days?!? Yup, the darn lift came back on. I went in but was told I needed to speak to the lady in charge of service department, but she was on vacation and would return next week. OK, I called next week and she was out for lunch, however I went in a different day and a different person helped me out after she called the lady in charge of service dept. but informed me I needed to take it to the Ford dealership and have them diagnose it and bring back the print out and they would be willing to work with me on the labor and parts.... "Wait, what?!?" I needed to pay Ford to have it diagnosed, and then pay for parts and labor for them to fix the preexisting issue that was never resolved.... In June the serpentine belt broke (of course warranty does not cover it) it is not part of the 'bumper to bumper ". Paid $500 out of pocket at a reputable repair shop. The following week, the AC went out. "OK kool, maybe the warranty we bought will pay for this!" Well not really, they did not cover the entire cost, we still dished out $800 out of pocket. We have receipts for everything. They diagnosed it for us and guess what came up regarding the check engine light? Yup, the darn O2 sensor. I went to this dealership again, hoping they would be willing to work with me and make things right... well, nope. "Sir your extended warranty is almost run out, you need to pay Ford to diagnose it, and then bring the print out and we can work with you on the parts and labor costs, that's per my manager." Moral of the story? I'll let you decide. Was I wrong for what I did? Hmm? Once this review is read by whoever sees them at Manny G, they'll respond with something along the lines of "we're sorry you had a bad experience" or "sorry you misunderstood the warranty " or "please give us a call to work things out with you". No thank you. BTW, while I was waiting this last time, one of the mechanics came to me and said "once they approve for me to look at your vehicle, I'll run the codes and erase them." ‍

I give it a no star review. These people are horrible. They just wanna lie and tell you what you…read morewanna hear and make you wait. Almost 2 weeks and keep changing the story every day you call and check on the car that you're trying to purchase they say everything comes with a three month warranty and their mechanics don't know anything and it takes them almost 2 weeks to do a thermostat a cooling fan on a simple GM vehicle. Three month warranty it takes three months just for the mechanics to fix something

I had an accident with my previous car over the weekend. By Monday morning I was contacted by the…read moredealership from just submitting my info. By same week Thursday I rolled out with my car. Thank you so very much for everything your team did. I realized that I may work from home a vehicle is a must have to get to and from. Excellent and exceptional customer service. Again I thoroughly appreciate everything you have done for me and my family.

had my vehicle for 8 months had to get it fixed by their mechanic several times with so many issues…read morenow my 6 months is up im having transmission issues and they no longer want to help and it is all up to me to get it fixed. i shouldve known better with the issue in the beginning and just gave it back

Hello so I purchased a vehicle in May of 2026 Salesman was…read moregood good So during the deal I believe i didn't get the best rate even tho I have a score of 850 and I asked the MEN behind the glass how much would a leveling kit be they stated 500$ Fast forward we are August now I go back abd ask about it and they stated to me that I should have told them so they can write it in the contract!! And the tell me in service they dont level trucks here! hereI was just given false info so the can get the quota!. And wanted me to sign for the truck! No incentives given or anything A friend went to GMC west at least he got oil changes for 5 years! Guess I will do my oil changes at GMC West!

I was ready to purchase a 2026 GMC Sierra SLT advertised for $52,610 (MSRP $68,635). I called that…read moremorning, confirmed the truck was in stock and confirmed the advertised price, then scheduled a 5 PM appointment. When I arrived ready to buy, they removed a $5,000 advertised discount and refused to honor the price I had confirmed by phone. This was not related to special financing. I have screenshots of the original price that morning and my inquiry from the night before. The online price was later increased by $5,000. Mistakes happen, but confirming a price and then changing it after a customer arrives is unacceptable.