I got into an accident back in April of 2023. I needed to get into a vehicle right away. I had enough for a down payment and insurance. I filled my app with Crissy and she was super helpful. I got a 2019 Mitsubishi Mirage with less than 60K miles. Two years later and the car is working just fine. I've had to replace the battery but that just comes with regular maintenance. So happy I only have a little over $1000 to pay the car off. read more

I had an accident with my previous car over the weekend. By Monday morning I was contacted by the dealership from just submitting my info. By same week Thursday I rolled out with my car. Thank you so very much for everything your team did. I realized that I may work from home a vehicle is a must have to get to and from. Excellent and exceptional customer service. Again I thoroughly appreciate everything you have done for me and my family. read more

Chacon Autos - Car Dealers Near Me - San Antonio, Texas

I am paying 1000 a month (not including insurance) for a junk 2021 nissan versa. Save your money and run I wish I could select lower than 1. I have had the worst experience with chacon autos in San Antonio Texas. The one in military and Bandera are awful, this place is a pure scam. I learned a huge lesson buying a vehicle with them. I'll start when I was test driving the car, I noticed a few things I didn't like about the vehicle mainly cosmetic like the trunk having a caved in base and the salesman said "you can just cut a piece of wood and put it underneath you will be okay" I told him I didn't like that I had to fix a car that's new to me, anyways it wasn't a huge issue. After test driving we got some facts about the car. They refused to give my any carfax they said I would need to purchase it myself. They did say I had full warranty for 6 years or until I reached I certain amount of miles (I still haven't reach it yet) but everything is sounding okay so far so I proceed with the purchase. As I'm driving it off the lot I noticed the check engine light AND the tire pressure light turned on. So I parked and called the salesman who sold it to me his name was Jeremiah Adam's. I told him I was getting a bad feeling about the vehicle and I didn't want it because these issues are not fair for me to deal with right after driving off the lot. He told me there was nothing I can do and unfortunately I'm stuck with the car. I don't want to keep going but long story short WITHIN a year these are everything that is wrong with it and I pay almost 1000 a month for this vehicle. It is a 2021 Nissan versa. Check engine light still comes on every now and then, starter is bad. Left rear tire is missing tire pressure sensor so tire pressure light never turns off, chacon ended up saying I didn't have warranty after telling me I did so I can't get it fixed by them, car jack was missing and tires popped on me first week so I was screwed until I found someone who had a jack, passenger window stops working from time to time, aux cord and Bluetooth have issues, the trunk is caved and can't even support my groceries... like I said RUN far from this place it's a pure scam go to another dealership. read more

I have bought so many cars from Jason in sales it isn't funny, They have always been there to help me. He has always worked things out for me to get a beautiful car has never given out on me. They don't carry older cars all there inventory is not older than 3 yrs old and there isn't a lot of miles on there cars either! Yes its hard in the beginning with a down payment but one thing I love you pay your gap and full coverage through them and you get liability. I am so glad I have been with them years it can be hard with credit you have but if you are paying and trying they will give you a chance. I have never felt that way about any of the other dealership's I dealt with in the past before Chacon and Jason Salas gets the sale done! read more

I recently just took out a vehicle from this company and put a good amount down to get into a vehicle! After a week I was laid off from my job and I called and talked to management if I could get my payment extended a month so I can come up with the money for my payment. They agreed and the next day they go a pick up my car while I was in the gym. After one week of trying to call and speak to someone they have been ignoring me. All I need is my car back to survive but this company does not care! Horrible place don't recommend buying from here. read more

I absolutely love that service that Crissy Garza and Joe over in service gave me . I made one phone call and everything was taken care of in a matter of a couple hours . Very knowledgeable and kind people . If you haven't visited them yet please do so . Great team, couldn't be more happier customer read more

I wouldn't recommend this place after my husband lost his job etc I tired getting other vehicle they after the last vechile got repossessed and now there wanting 20 percent ridiculous and now we got the vehicle I wanted in drive time better down payment and monthly payments u can afford read more

Just took a car out from here and the environment was nice and calm, Our salesman Manny was very helpful, knowledgeable and also very polite. Highly would recommend Manny to anyone in need of a vehicle.... Hands Down read more

Having the worse experience bought a vehicle in March and month after month it has been breaking down up to date on my pymts this past month it broke down again and they wont return my money and had the AUDACITY to ask me if i wanted to pay half of the repair really?????? they want me to get into something I do not want now they don't even take my calls have paid rental cars due to this and i have all the receipts to prove its a lemon all I want is my money back and they wont do that they keep saying we need to talk to our manager then someone else calls wanting to see if i want another car I DO NOT WANT ANYTHING I want my MONEY !!!!! oh and i forgot to add that the only person that i had contact with was told not to take my calls anymore and this was by a Manager named Ken Adorno yet he as a manager hasn't' given me a response ppl go give you hard earned money somewhere else do not throw your money here read more

I came to Chacon thinking they were a great business and I have worked really well with them. But now that my car is closer to being paid off the more problems I seem to have when I call customer service. The people I have spoke to in customer service lately are rude and unprofessional. I will never do business with them again! They promised to clean my seats when I got my car everytime I called to arrange the cleaning they have an excuse why they are to busy to help me, the back seat was cut they offered a discount that never happened and they say they don't know what I'm talking about. I have full coverage insurance on my car but they continue to charge me for their supposed insurance. Once you leave the sales dept it all goes down hill. These people are worse that dealing with the IRS. Evil liars! read more

Manny was great. He really helped me out. I was getting ready to give up on a vehicle right now. He walked me through the process and took his time with me. read more

Definitely had a really good experience, we had called over the phone beforehand and spoke with a really great salesman (Michael Regalado) he definitely got us into something that was more family oriented of what I wanted overall we were definitely SATISFIED! And highly recommend speaking to him what I like best cuts to the chase, no bs and honesty read more

Robert was very calm let us take our time making our decision even though we looked at the same car several times!

chacon on southeast military is awesome they gave me a beautiful car and mike is your go to for your vehicle needs he makes the process fast simple and easy so if you needing a quality clean reliable up to date vehicle with times like this ask for mike in sales he will take care of you!!! read more

Jerry is one of the best guys to talk to, to get a vehicle! He is one of the few salesmen that actually WANTS to help you get what you want, while caring whether or not you can, or can't afford it in the future. You can really tell that he cares about his buyers/customers. Definitely recommend this place! read more

I purchased a vehicle from them March of last year and so far my experience has been okay. I'm still waiting on the carpet for my trunk and trying to get washer fluid to come out is quite a hassel but okay. The number one thing that annoys me about this place is their payment options. You only have two options, paying in person or through the mail. Making a payment online or over the phone would be so much easier for me but oh well. read more

Since 2009 I have purchased five cars with this dealership and I have never had issues before. Cars can be pricey because of the high interest rate especially for people who have bad credit, I have been a customer for such a long time, I have excellent credit I always give my payments on time which is why I continue going back and I purchase car after car after car. This current car that I have which is a 2017 Kia Forte is a good car however I've had issues with it regarding condensation on the inside of the cover for the lights in the back of the car, this car dealership like most only offers you a 30-day warranty and after that you're pretty much screwed and you're on your own. I trusted that I was buying a worthy car from this place but I'm not happy at all because I called to report that that condensation is causing issues to short out the bulb and also the socket that holds the bulb and they pretty much hung me out to dry especially the service manager who wasn't able to help me at all. Also reported that my air conditioner isn't working very well, I just purchased this car October of last year so this is my first summer so obviously all of the issues I'm having happened after 30 days of purchasing the car. So never again will I purchase a car with these people, I suggest that you do your homework and you really look over this car that you decide to buy and you look at every nook and cranny on it to make sure that it is reliable because you don't want to end up like me where these people are going to screw you over and refused to help you. I would think that after being a customer for so long that they would take into consideration that I've been faithful to them and they would help me out but they just screwed me over. Never ever ever again beware, buyer beware look into what you're going to purchase first make sure that you're going to get someone to help you in the long run because nobody helped me. read more

Car dealerships like this one right here have employees that are worste than lawyers

Although Chacon Autos gives anyone with an income and a hefty down payment a vehicle that's not to say you should thank your lucky stars simply because you drive off in a vehicle that same day. Chacon Autos only offers payment plans in bi-weekly payments, no exceptions to this rule, if you are 3 days late on your payment you receive a ridiculous amount of phone calls from every employee at Chacon concerning the repossession of that vehicle, no exceptions, unless you count them finally taking your payment when you're on the verge of a nervous breakdown... plus a heftly late fee. Needless to say that is only the beginning, after these annoying phone calls, you then attempt to make your payment only to receive more grief about the insurance on the vehicle. God forbid you have a cosigner because if you do get ready for months and months of harassment in regards to your cosigner being listed as a driver on your insurance policy. So even though your cosigner has separate insurance on their own, you must now pay higher rated insurance premiums as well as high interest payments on a vehicle not worth the grief. The purchased vehicle definitely is not worth the grief, the tires had to be replaced after a few months, as was the wheel alignment (probably because of an accident), and you guessed it NO HELP from Chacon. So if you decide to get a vehicle from Chacon Autos, TWO WORDS, brace yourself, and who knows maybe some day this company will realize that just because they are the LAST resort on car purchases for those with not so hot credit, doesn't give them the right to take advantage of people. Or, as I predict, they'll keep on treating people the same way. Badly. I love how it's all smiles and friendly faces when you first purchase a vehicle then for the next 3 1/2 years of your car note it's week after week torment. Ask yourself... Is it really worth it??? read more