My experience with Premier Stop Motors, LLC has been absolutely unacceptable. I have gone back six…read moretimes in roughly a month and a half because of ongoing problems with the vehicle I purchased, and despite repeatedly bringing the car back, very little has actually been resolved. I originally went in because the left blinker needed to be fixed. Two days later, it failed again. Around the same time, I also had problems with the air conditioning. I returned to have these issues addressed, and then the bumper came loose/flew out. I brought that to their attention as well, but it was not properly resolved. Then the rear tail lights began staying on, and I was sent back and forth trying to get the issue fixed. Each time, I was told things would be handled, but problems continued appearing again only 2-3 days later. Now I'm experiencing additional serious concerns with the vehicle, including acceleration feeling abnormal and requiring more force while driving, along with braking issues. At this point, this isn't just frustrating -- these are safety concerns. What makes this experience even worse is how little communication and effort I feel has been provided. The mechanic on duty did not communicate effectively with me, and I repeatedly felt like I was being passed around instead of having someone properly diagnose the vehicle and fix the underlying problems. I have had to seek help from AutoZone, O'Reilly Auto Parts, and local body shops just trying to understand what is happening with a vehicle I purchased from this dealership. The first salesperson who handled my purchase was Domingo, and shortly after I drove away with the vehicle, I was told he was no longer working there. After that, I dealt with another employee who appeared unfamiliar with what was happening with my situation. I was told to give them a few days while they figured things out. Instead, it became excuse after excuse. I was also told by Mario, who I was told was in charge, that they would either provide me with another vehicle or return my money. So far, I have not received the resolution I was promised. Mario and the staff: you need to understand that this is a safety issue. If you would expect someone in your own family to drive this vehicle, would you honestly be comfortable with the condition it has been left in? I also attempted to warn another customer about my experience, and instead of simply allowing me to speak about what happened to me, I was yelled at. Telling people about your own experience isn't wrong. Customers have the right to make informed decisions about where they spend their money. At this point, I have wasted time, gas, and money repeatedly traveling back to the dealership without getting a satisfactory resolution. I did not purchase a vehicle so I could spend the following month and a half chasing down problems and trying to get the dealership to take them seriously. I strongly recommend that anyone considering purchasing a vehicle here do your research, carefully inspect the vehicle, get an independent mechanic to inspect it before purchasing, and make sure every promise is put in writing. Ask questions about the vehicle's history and make sure all paperwork and licensing information is in order. My experience has left me feeling completely disappointed and ignored. I expected a dealership to stand behind the vehicle it sold me and work toward a real solution. Instead, I've spent weeks going back and forth with no meaningful resolution. Premier Stop Motors, this isn't about looking good or making excuses. It's about taking responsibility for the vehicle you sold me and addressing legitimate safety concerns. Put in the work and make this right. I would strongly encourage anyone considering doing business here to look elsewhere or at the very least have the vehicle thoroughly inspected by an independent mechanic first. 1 star because I can't give zero.

Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.

We came here ready to buy! After finding this sexy thing, I decided I wanted it. Damon was our…read moresales person. He was patient, cool, & helpful. I made an cash offer. He went inside & managed to make it work when he ran it through his boss. Sold! This place will work with you, but bring that buying power. Cash! Highly recommend! Nice cars on the lot too.

Do not buy a vehicle at Auto showcase. Ric will take advantage of you and charge you an extra…read more$2,000 for their tracking device and sell you a blue title 14 year old vehicle, after interest costing you over $18,000 that he got at an auction for under $2,000. If I could give negative five stars I would.

mr don haney and paul you are the reason i will never buy a car from here ever again no customer…read moreservice what so ever you are what i would call scum of the earth and a worst persons nightmare in the car buisness people if your reading this right know do yourself a favor dont buy a car from this lot. It's income tax season please please buy somewhere else that you will be valued and not taken for a fool ther are plenty of lots out there or yull be dealing with paul when your 15 days behind. He will call you and threatned to repo your car dont fall for this type of treatment i am an old customer of alamo downtown toyota thats why i came here to buy a car never did i think i would be treated with such disrespect if i could put a sign out front that said turn around dont buy i would so that paying customers dont have to be treated this way.

Want you to pay for insurance when you already have full coverage insurance, They definitely don't…read moreknow how to do business they did not state this when we got the vehicle. Very unprofessional not cool at all. Definitely will not be going back to buy another vehicle from them. And I will definitely not recommend these people at all.

This review concerns only the auto repair portion of this business. I needed help replacing a…read moretransmission cooler line on my pickup, and since I was already taking it in to a mechanic, I had to have my radiator replaced. I had already purchased a radiator, so I brought it in with my truck. Jesus is a brilliant mechanic. Top notch. My radiator ended up having a different thread pitch than the old one, so it took some creative engineering to make it work. Many places would simply give up, but Jesus came up with a clean way of adapting to it. I greatly appreciated it. He worked tirelessly to get it done ASAP. I readily recommend Jesus as a qualified and skilled mechanic for your needs.

Great service. I was in and out with no problems. They walked me through the process. I would…read morehighly recommend for your next automotive purchase.

This was nearly 4 years ago. I was really afraid that I had gotten a lemon because it's happened in…read morethe past! My Lexus is still going strong. I've hardly had to put money out on repairs. I've got a tuneup a battery and six tires so far... and my mechanic had to put some splash guards in the front. All the potholes in the city will tear up those things.!

This is the first time I have ever applied for a loan to get a vehicle. Not only did they have a…read morelarge selection of used, clean vehicles, they offered different options and packages. Rene and J at 57 auto are going above and beyond. Customer service may of been one of the main reasons why I was sold on my 10 Toyota RAV4 ! Thanks again!

Great experience, folks were professional and trustworthy. I'm the type of person that likes to…read moretest drive some things several times for purchasing. The owner and their finance manager had no problem with my requests. I appreciate their willingness to be competitive in pricing.... no trip to Houston required for my lexus hybrid. It's been years since I last purchase from a non-manufacture dealership, I must say before buying I did my homework on my hybrid, these folks have the same quality of vehicles like a dealership but for a slightly lower price. I had my own financing, the only delay was with my bank's drafting instructions.

My daughter purchased a used Nissan Versa from Akmet. His price was already fair but he went the…read moreextra mile to accommodate us. The car was so clean (even the engine) and had new tires and a new battery. He allowed us to take the car to my daughter's own mechanic to make sure it was a good buy. The mechanic only found one problem which Akmet's own mechanic immediately fixed. There was never any pressure throughout. In fact he did everything he could to make us comfortable with the purchase. Financing was tricky but Akmet was so patient with the process. This a good, caring man - a rarity in car dealerships. We are so happy with our purchase.

Sanaz was phenomenal. She was very informative about the cars and gave me an amazing experience! I…read morehighly recommend her for any car shopping experience!

Bad customer service only go here if you're looking for someone to take advantage of youread more

I found this place by luck and Iam so happy I did this dealership got a long time returning…read morecustomer out of me now . I got such a good deal I was able to buy 2 cars from them and the why they treated me here makes it even better you don't get rushed or pressured like the other dealerships down the road full of snakes ,conman and lemon cars . I walked in here MAYRE give me space to look around before she came over like she knew I was ready to ask questions which she answered everything on point with no let me find out or I'll be right back she even gave me the website so I see cars online and compare I ended up getting a car for my wife and ended up finding a car for myself as well which DAVID helped narrow down my options and trade in amount also the car was not up to DAVIDs standards and he made sure everything was OK before I picked up the car which is excellent and I was impressed with the customer service at this dealership so I was sold and then MONICA had all the paperwork ready and printed just needed to initial and sign she made it easy and painless as possible they work great together and it shows I am happy with the service and cars I purchase here and will be returning back and recommending to everyone

I purchased my Kia soul months ago from eagle pre-owned cars. On my way home from the dealership I…read morediscovered my speedometer was not working I live over 2 hours from the dealership, I contacted David and he has bent over backwards to help me with the situation I had a difficult time getting my car back up there because of my schedule and for a couple of months now he has been so wonderful to take care of the problem. Thank you David and thank you eagle pre-owned motors I love my Kia soul.