Great service, fast and friendly, very knowledgeable and helpful, best value in the city. I had my…read morewindshield replaced today, and it was made very easy. Would go back again, if needed.

Initially they didn't think they could repair my window but after some research, they were able to…read morerepair it and did a gastric job!

We recently had Safelite in Omaha replace the windshield on our Audi Q7 after an approximately 18…read moreinch crack formed straight across the driver's side at eye level. Because of the sensors and technology in the vehicle, I was honestly hesitant about using Safelite. The out of pocket cost would have been around $4,000 to $5,000, so we ended up filing a claim through our insurance. Our technician, Juda, was excellent. He called early to let me know he was overbooked that morning when my appointment was scheduled, which I appreciated. Not long after that he called back and said he was on his way. The job ended up taking about 30 minutes longer than he initially estimated, but Juda was professional, informative, and clearly took his time to make sure everything was done correctly. He worked hard to ensure the vehicle was back to normal and that all of the sensors and systems were functioning properly. I was genuinely concerned about having Safelite work on a higher end vehicle like an Audi Q7, but Juda did a fantastic job. Everything works perfectly and the installation looks great. Overall it was a very positive experience.

The booking process was easy, the staff was friendly and replacing the windshield took 1/2 the time…read morethat they estimated which is amazing. I think they said 2-3 hours and it took 1-1.5hrs. I opted to wait there while the car was being worked on - the facility I would say is "ok". Small space and not meant for too many people to hang around (though I can't comment on how many jobs they book at the same time)

I've been to this shop several times, as I have the kind of car that gets its windshield busted…read moreeasily. Whether it's a repair or a replace, Metro Glass has got me in promptly, given my car back the same day, and charged me a very fair price. Today I had two significant chips repaired in half an hour. When a rock busts my windshield (and it's going to happen!) I'm going back to these guys.

Very helpful, in and out on time. Price was below others. Will always recommend and take my…read morebusiness to Metro Glass.

Holy Fast! Came in to drop off at about noon and truck was ready by 12:20! I shouldn't have even…read moreleft. Great service. Price was also way cheaper than the competitors.

I came in on a Friday afternoon as a walk in for 2 small chips in my windshield. I was out within…read morehalf an hour, and paid $25/chip as was previously quoted to me on the phone. Excellent customer service, very reasonable price, and great service provided! I am very satisfied and will definitely refer people here!!

Had my back bumper pop out of place when a person hit me, no dents or scratches but barely enough…read moreto see it was not flush like it used to be. I took it to an auto body down the road and they were obviously trying to get me to agree the bumper needed replaced and it would take a day to fix. Went to Hallett and the owner came out and looked at it, turned to me and said "give me 5 minutes." He unscrewed a couple screws and had it fixed right there for free. Wouldn't even accept a tip. I'll be back here for any future issues. Dude was so cool and nice - I recommend anyone who needs their car looked at/worked on to take it to Hallett. 11/10 experience

Was in a not at fault accident this month and took my vehicle in to Hallett for repairs as well as…read morean additional estimate. They work with a rental car company and provided me with a rental car on site pick up and drop off which was very convenient! They also worked with the other drivers insurance company directly to get the rental vehicle and bills in order so I was not having to play middle man through this process! Called on Tuesday to check status after the holiday weekend to get an idea to know when my vehicle would be ready and they informed me that they were just about finished detailing it and would be ready soon. Mind you I thought they were detailing the outside not the inside of my vehicle and I was throughly IMPRESSED!! I own two VERY hairy dogs and keep up as best as I can when I can and these guys made my vehicle look almost brand spanking new on the inside as well as on the outside repairs that were the original reason for going! They went above and beyond my expectations and I will recommend them for repairs and now detailing needs too! just wish I had a before photo to show how amazing the did cleaning and detailing the inside!

He did an excellent job on replacing my windshield. I had called 9 other places for quotes and his…read moreprice beat all of them. Those other places quoted me more than double what he charged me. Hire him. You will thank yourself later.

From the owner: Excel Auto Glass provides outstanding glass repair for Auto, RV, Commercial, Industrial, and…read moreAgricultural Vehicles in the Omaha, NE area.

Quick replacement of my side door window. I called ahead and they ordered the glass, then the day…read moreof, it took about an hour for them to put it in. They took good care of the car and the pricing was awesome. While I was there I had them fix a chip in the windshield as well. This was super expensive at $65 when most places charge $20. I went ahead with this since the window was so much cheaper and I had already put off getting the chip fixed for so long.

I would give 0 stars if I could. I've emailed corporate and called multiple times…read more On 4/18 I dropped off my car for a windshield replacement and I was informed that the installation and calibration would take approximately three hours, which aligned with the actual wait time. However, the quality of the service did not meet my expectations. Upon picking up my vehicle after payment, I was disappointed to find several issues. Inside the car, the seat had been moved back, causing me to fall upon entry. The dashboard was covered in dirt and particles, presumably from the installation process. Additionally, there was an odd gap on the left side of the dash (the LEFT SIDE. Not the front seal). Externally, I observed multiple deep scratches and nicks in the paint around the windshield that were not present before the service. There was also a significant gap around the windshield, suggesting an improper fit (I had it checked out by another shop, it's confirmed to be crooked), along with gaps where the sealing should be attached, but isn't. Upon giving my interior observations to the windshield tech and your front desk staff, they both agreed that my dash just "looks like that" and did not attempt to give any customer service. The tech and the front desk staff walked back inside after telling me that "It's just how it looked". I told them "whatever" and got into my car. I called today 4/23 and The front desk woman has falsely stated that I "pushed away from them" and proceeded to allude that I'm lying about the damages and hung up on me when I called. She would not let me get any words in and kept telling me that the front seal "looks like that" and would not let me voice any of my concerns or take me seriously. I did not have a chance to discuss my exterior observations before being walked away from and when I did on the phone she kept focusing on the front seal and hung up on me. Do better.

I chose river city glass because it was close to home and they accepted every insurance. I called…read moreto make an appointment for a small rock chip. The receptionist was very friendly and very helpful in finding a time that worked for me that fit into their schedule. I got there and the man who I would have assumed to be the owner came out and took a look at my windshield. My chips were extremely small but I still wanted to get it fixed before it got worse and he said there was nothing to repair but he would fill in the chips for free of charge. I only knew of one but he saw a second one right away. The inside was nice, there was a vending machine for pop and some kid toys. The chairs were obviously old but I was only there for 10 min so it was fine. The receptionist was very helpful also. I asked her for a quote for my moms car and she was glad to look that up for me. When my car was done the man drove it back around front for me and showed me exactly what he did and I was on my way!

Had my windshield crack sealed up and it's near perfect! They know their stuff, I wouldn't trust…read moreanyone else for my auto glass needs.

As always with a place like this your experience may vary. Myself i have zero deductible on…read morecomprehensive so that does simplify alot of things. The scheduling process is easy and the staff is all super kind. The parking lot is a bit tight since it is not very deep so you will have to make some quick decisions when you pull in. Front counter checkin was friendly and quick. They have a way to do two way txt messages in order to keep you updated on your vehicle progress. The service i ended up having done was paintless dent repair from hail which also included replacing the metal trifold tonneau cover for my truck. They did an awesome job of removing all dents, did not make a mess of my interior which i keep my vehicle spotless so I would notice. The tonneau was the exact match and installed very well. Overall i will certainly bring my vehicles back here again for future work.

Overall I had a good experience with Abra repairing hail damage on my car. They were professional…read moreand prompt on the initial repair. The only issue that I experienced is that some parts were backordered. After several months passed, I called twice for an update. My first call was never returned but the second was a few days later when they said they had the parts. I brought it in the next day and they finished within an hour.