Impressively fast service on window repair for a 2013 Honda CR-V. Called just after they opened,…read moredrove the vehicle to their clean shop, and the glass was replaced while I waited. Professional, great pricing and well located. Highly recommend!

Great service, fast and friendly, very knowledgeable and helpful, best value in the city. I had my…read morewindshield replaced today, and it was made very easy. Would go back again, if needed.

We recently had Safelite in Omaha replace the windshield on our Audi Q7 after an approximately 18…read moreinch crack formed straight across the driver's side at eye level. Because of the sensors and technology in the vehicle, I was honestly hesitant about using Safelite. The out of pocket cost would have been around $4,000 to $5,000, so we ended up filing a claim through our insurance. Our technician, Juda, was excellent. He called early to let me know he was overbooked that morning when my appointment was scheduled, which I appreciated. Not long after that he called back and said he was on his way. The job ended up taking about 30 minutes longer than he initially estimated, but Juda was professional, informative, and clearly took his time to make sure everything was done correctly. He worked hard to ensure the vehicle was back to normal and that all of the sensors and systems were functioning properly. I was genuinely concerned about having Safelite work on a higher end vehicle like an Audi Q7, but Juda did a fantastic job. Everything works perfectly and the installation looks great. Overall it was a very positive experience.

The booking process was easy, the staff was friendly and replacing the windshield took 1/2 the time…read morethat they estimated which is amazing. I think they said 2-3 hours and it took 1-1.5hrs. I opted to wait there while the car was being worked on - the facility I would say is "ok". Small space and not meant for too many people to hang around (though I can't comment on how many jobs they book at the same time)

Wife's SUV needed a new front windshield after a rock impact turned ugly. I was referred to Metro…read moreGlass by my insurance agent, and made a late-morning appointment. This was a self-pay replacement. I showed up earlier than the appointment time and the vehicle was quickly taken into the shop. Rick, the owner was present, accommodating, ensured I was comfortable and offered to drive me somewhere if I needed. The two ladies working the front office were helpful and friendly. There are large windows inside the shop so you can see what's being done to your vehicle. After a few hours, the vehicle was ready to drive. The new windshield was optically clear, and everything was sealed up nice and tight. The old windshield had aftermarket tint across the top, which, for an additional charge, was re-done on the new windshield prior to installation by a tint shop around the corner that Metro does business with. That saved me from having to get it re-done separately and cost about the same as "my" tint guy would've charged me. Everything about this windshield replacement was excellent. I would highly recommend Metro Glass, and I will return should the need arise. Rick also has a few nice used vehicles for sale in the shop, and if I were in the market, I would've happily taken the pristine Lexus IS250 that was there at the time.

I've been to this shop several times, as I have the kind of car that gets its windshield busted…read moreeasily. Whether it's a repair or a replace, Metro Glass has got me in promptly, given my car back the same day, and charged me a very fair price. Today I had two significant chips repaired in half an hour. When a rock busts my windshield (and it's going to happen!) I'm going back to these guys.

The speed of the service surprised me. I had two window chips and was a walk in. I was in and out…read morein less than 30 minutes and cost was $50. Safelite doesn't compare.

Recently had a windshield replaced. Excellent customer service & great communication. Very…read moreprofessional. Only down fall is if pay with card they charge an extra $30. Would definitely use this company again though but pay cash.

He did an excellent job on replacing my windshield. I had called 9 other places for quotes and his…read moreprice beat all of them. Those other places quoted me more than double what he charged me. Hire him. You will thank yourself later.

From the owner: Excel Auto Glass provides outstanding glass repair for Auto, RV, Commercial, Industrial, and…read moreAgricultural Vehicles in the Omaha, NE area.

Quick replacement of my side door window. I called ahead and they ordered the glass, then the day…read moreof, it took about an hour for them to put it in. They took good care of the car and the pricing was awesome. While I was there I had them fix a chip in the windshield as well. This was super expensive at $65 when most places charge $20. I went ahead with this since the window was so much cheaper and I had already put off getting the chip fixed for so long.

I would give 0 stars if I could. I've emailed corporate and called multiple times…read more On 4/18 I dropped off my car for a windshield replacement and I was informed that the installation and calibration would take approximately three hours, which aligned with the actual wait time. However, the quality of the service did not meet my expectations. Upon picking up my vehicle after payment, I was disappointed to find several issues. Inside the car, the seat had been moved back, causing me to fall upon entry. The dashboard was covered in dirt and particles, presumably from the installation process. Additionally, there was an odd gap on the left side of the dash (the LEFT SIDE. Not the front seal). Externally, I observed multiple deep scratches and nicks in the paint around the windshield that were not present before the service. There was also a significant gap around the windshield, suggesting an improper fit (I had it checked out by another shop, it's confirmed to be crooked), along with gaps where the sealing should be attached, but isn't. Upon giving my interior observations to the windshield tech and your front desk staff, they both agreed that my dash just "looks like that" and did not attempt to give any customer service. The tech and the front desk staff walked back inside after telling me that "It's just how it looked". I told them "whatever" and got into my car. I called today 4/23 and The front desk woman has falsely stated that I "pushed away from them" and proceeded to allude that I'm lying about the damages and hung up on me when I called. She would not let me get any words in and kept telling me that the front seal "looks like that" and would not let me voice any of my concerns or take me seriously. I did not have a chance to discuss my exterior observations before being walked away from and when I did on the phone she kept focusing on the front seal and hung up on me. Do better.

I chose river city glass because it was close to home and they accepted every insurance. I called…read moreto make an appointment for a small rock chip. The receptionist was very friendly and very helpful in finding a time that worked for me that fit into their schedule. I got there and the man who I would have assumed to be the owner came out and took a look at my windshield. My chips were extremely small but I still wanted to get it fixed before it got worse and he said there was nothing to repair but he would fill in the chips for free of charge. I only knew of one but he saw a second one right away. The inside was nice, there was a vending machine for pop and some kid toys. The chairs were obviously old but I was only there for 10 min so it was fine. The receptionist was very helpful also. I asked her for a quote for my moms car and she was glad to look that up for me. When my car was done the man drove it back around front for me and showed me exactly what he did and I was on my way!

Had my windshield crack sealed up and it's near perfect! They know their stuff, I wouldn't trust…read moreanyone else for my auto glass needs.

Abra fixed my car, took care of all the details helping me navigate insurance and car rental. They…read morecommunicated throughout the process and dropping off and picking up my car was so easy! Would recommend to anyone needing auto body work!

As always with a place like this your experience may vary. Myself i have zero deductible on…read morecomprehensive so that does simplify alot of things. The scheduling process is easy and the staff is all super kind. The parking lot is a bit tight since it is not very deep so you will have to make some quick decisions when you pull in. Front counter checkin was friendly and quick. They have a way to do two way txt messages in order to keep you updated on your vehicle progress. The service i ended up having done was paintless dent repair from hail which also included replacing the metal trifold tonneau cover for my truck. They did an awesome job of removing all dents, did not make a mess of my interior which i keep my vehicle spotless so I would notice. The tonneau was the exact match and installed very well. Overall i will certainly bring my vehicles back here again for future work.

Jeff, and team did an amazing job replacing the front bumper on 2016 BMW 535! They were able to get…read moreme in within a reasonable timeframe. I felt the cost was fair, and the outcome was outstanding. Check out the before, and after pictures. Peers Auto Works is the best Auto Body Shop in Omaha. Do you dread dealing with fixing your car after a wreck? Reach out, you'll be pleasantly surprised with how easy they make it.

After a Very super strong wind caught the driver's side door on my Chevy Tahoe, when I opened it to…read moreget out, it ripped the door right off the hinges along with the metal. I needed another door put on and after finding the right one, Peers put on the driver's side door and did it at a reasonable price and on the same day. The office and shop were very clean and organized. Very classy owners and business. Thank you very much. Steve Hoke