Excellent customer service. Nicole, who answered the phone, walked me through every step. She was…read moreextremely helpful. When George came out to fix my windshield he was on time and professional. He did a great job. Highly recommend using them.

Had to get my windshield replaced after ice flew off another car and cracked my windshield over the…read morewinter. Both the owner, George, and Nichole were extremely friendly, responsive and helpful! They replaced my windshield with a high quality replacement for an extremely reasonable price!

New car equals new tints. I chose Baltimore Tints since it's close to my home and I thought their…read morepricing was good for ceramic tints. $380 for six windows (front & rear windshield, driver side and passenger side windows). It's $280 if you don't want the front windshield done. Speaking of which, the darkest they'll do for windshield is 45%. For no ceramic I believe it's $180 for five windows, addition $100 for the windshield which is always going to be ceramic regardless of if the rest of the car is ceramic. Not hard to find, wasn't too sure on where to park when I got there. If you knock, I don't believe anyone will answer lol so just walk right in. Okay this is not the place you'll receive the friendliest customer service. They're not mean or rude. Just not the most welcoming. But it's cool I'm here for tints not to make BFFs. I was told three hours but they actually got it done in half the time because an additional associate came in to help at the end of the day so that was great. No one wore mask and there's no waiting area so just keep that in mind. I knew I would be in and out and didn't plan on staying to wait so I was cool. Overall nice job. Tints are still "drying" which they said takes 2-3 weeks. There's a small bubble at the top of my front windshield but it's gradually gone down. They said they'd fix anything if it didn't completely go away at the end of the drying period. They also offer $20 lifetime warranty if you do anything to mess up your tints like scratch it or if your ring hits it.

$120 paid total Both…read morefront windows and windshield initially planned to get done but when I got there, the gentleman who ended up doing my tint cautioned me (rather abruptly I thought) that no tint on the windshield was legal so I opted not to have the windshield done. I appreciated his advice just not his tone. So instead of spending $220, I saved $100. That in person encounter totally contrasted with the phone call I made to set my appointment. The lady who set my appointment didn't mention anything about the windshield and even suggested different shades I could get (as low as 40% but she recommended 70% tint). She was so nice!! She made me feel at ease and honestly I felt very good about making my appointment with them because of her phone manner. So I get there and knock on the door. No one answered so I let myself in. A couple folks (I'm guessing they were part of the family who owns the business) were there, no one wearing masks but hey, I'm not judging, I kept mine on so no biggie. They looked at me for a few beats until the guy who ended up doing my tint acknowledged me. Didn't exactly make me feel welcomed but the lady who ended up taking my keys was decent. She told me some places I could wait in the area. No waiting inside due to COVID-19 so I had to hang around the area. They initially estimated it would take an hour. It took 4 hours. There was only one other car when I got there and I had an 11am appointment, but I arrived at 11:02am. When I called after 2 hrs to check, they said they had gotten busy. How??? I would think anyone else would get done AFTER me. So that didn't add up. Made me wonder how long I waited unnecessarily before they even got started on my car. I wasn't impressed by the customer service, when they finally called me, they said I was done, they let me know what time they normally close but mentioned they wanted to close early. Kind of awkward again but luckily for them, I was only steps away and got there 2 minutes after they called. Once inside, the guy who did my tint made a point to tell me how difficult it was to apply tint to the small triangle windows within my front window. He said it was a pain in the butt actually. He couldn't resist telling me they normally charge for that but they weren't charging. I did thank him but 2 things came to mind: 1. Why when I let them know my vehicle details over the phone did they not know about those windows or when I dropped my car off did they not look it over and call to tell me about the extra charge? I felt the decision not to make me pay was because they took 4 hours to tint 2 front windows. 2. What was the point of mentioning that? It lead me to once again feel awkward and struck me as unprofessional that he felt the need to bring it up. I'd almost rather have paid than to be spoken to like that. When I left, I was so ready to go but as the lady was detailing what I should expect of my windows over the next 2 weeks, I noticed something dark on the passenger window. I mentioned it and she came over and it was on the exterior. It was tape of some sort that she brushed away, casually mentioning the guy who did the job must not have cleaned up after himself. Not the end of the world but just one more thing. I really wanted to love this place. It's a small business, in my community and they had stellar reviews. I am not criticizing their work, they did a fine job and I'm sure my tint will be great when it "smooths" out in the next few days or so. I'm just asking them to try to deliver a consistent, PROFESSIONAL customer experience. The experience that so many other reviews raved about and influenced me to try Baltimore Tint in the first place.

I am very satisfied with the service I received. The customer service and quality of service were…read moreboth excellent. After a big object hit my window over the weekend, I immediately found Genesis through an online search. I sent my insurance info to them over the weekend, and when I called them on Monday morning, they were able to fit me in that same day. The initial windshield they ordered had a scratch on it, and they were honest and sent that one back for a new one. When I asked if they could still fit me in that day, they went above and beyond to get the new windshield delivered back to them that same day. They also reached out to my insurance to get my molding replaced. Both the windshield and molding were installed perfectly with no issues. I really appreciate their sense of customer service and professionalism. If I have any auto glass issues in the future, I will definitely be coming here.

These folks are simply excellent, great service, excellent pricing. They replaced my cracked…read morewindshield in a jiffy and I was so impressed had them repair a pit in my wife's windshield the next day. Couldn't be happier.

Dave and co did an amazing job on my Lexus. I paid out of pocket for the OEM windshield. I was…read morecharged a very fair price for labor + glass + calibration. Definitely cheaper than the dealership. I dropped my car off at his shop and the repair was done in less than 3 hours. After driving my car around for a few days, I can safely say the replacement holds up well. Highly recommended. If I ever need another windshield replaced, I'll drive down to Maryland again for this shop.

I did not end up patronizing the company, however, the gentleman who answers the phone was very…read moreresponsive, communicative and helpful. His price was slightly higher and required me to come to the shop. Initial customer service was top tier.

Clearview was quick and easy from quote to service! I had a rock hit my windshield and cause a…read morecrack three ways. I needed a full replacement and they came in at $100 cheaper than other places and was able to get me an appointment within 24hrs. They came to my house and the full replacement took only 45min and I was ready to go!

I went to this location to have my center console reupholstered. Given how long it takes they…read moreremoved the cover and let me go on my way. I came back the next day and all they had to do was reattach it. I'm more than pleased with the service I received and would highly recommend them for auto upholstery...and they are reasonably priced.

I was looking for a shop to do some mods on my Audi SQ5, and not being from the area or knowing…read moremany car people locally, I found Witz End through Google. As a woman, it can honestly be intimidating bringing your car to a shop because a lot of places will take advantage of that, but I never felt that way here. I had modifications done to my car along with a bumper repair, and when I got it back there were still a few sensor codes showing. A new light-related code also appeared, but I genuinely think it was missed because the other sensor errors were already active from a modification I had done myself. After noticing it, we realized the brake lights weren't working properly. What I appreciated most was that the mechanics actually took the time to track down the issue instead of brushing it off. Not only did they fix the brake light problem, but they also got the other sensor codes cleared and saved me what probably would have been a huge bill at Audi for recalibration. They also sent me photos throughout the entire process while my car was being worked on, which I really appreciated. The labor time was reasonable, the pricing was fair, and I never felt like I was being overcharged or taken advantage of. Overall, they were honest, communicative, and clearly cared about making things right. I'd definitely trust them with my car again.

The team at Wits End is as good as it gets. They churn out top quality work at a fair price and do…read moreso with an artistic flare. In my case, they took on frame repairs for a sidecar and got it back to me better than new. My good buddy and I are so grateful to everyone at Wits End!

very speedy very professional. my kid drives my car to school everyday and there's always a new…read moredent, no surprise, they fixed my dents swiftly and it looks better than it did before. i got quotes and everyone else wanted me to replace the door or paint the whole care etc etc. I didn't want to do that plus the code was absurd. unitary came to me and left me brand new for a great price. I would call them before I ever go back to the body shop for unnecessary work and fees.

Josh was absolutely amazing . He did an incredible job on my 2021 Acura RDX Apex. He got my baby…read morelooking sharp. The whole team were very welcoming and supportiv. I will definitely recommend them and use them for all my repair needs.

I brought in my 2022 Toyota Supra to see if they could install a Seibon Wing on the rear of my car…read moreand a small roof spoiler as well. They did a fantastic job and the wing and it looks as though the car came factory with the wing installed. I was able to call and have them look at my car and install within days which was awesome! They do a great job for a more than fair price and I will for sure be coming back to them for more jobs if needed!