BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

We recently had an awesome experience with AutoLetGo. Ben was prompt to reply and was fair, honest…read moreand helpful. We had an older car that would have cost us too much to repair and keeping it was no longer beneficial. We reached out and Ben had a calm, understanding and patient demeanor that made it an easy process. We appreciate the great service and highly recommend!

I highly recommend AutoLetGo if you are looking to get the best price for your vehicle with world…read moreclass, no hassle service. I sold my truck through them, and Ben made the entire process comfortable and fully transparent, which is hard to find when selling a vehicle. As a bonus, I received $250 for referring a friend who also sold their vehicle through AutoLetGo. This is hands down the most trustworthy vehicle selling experience I have ever had.

We had a truly excellent experience at BMW of Mountain View when my husband purchased his car in…read moreSeptember 2025. From the moment we walked in, the entire team was welcoming, professional, and easy to work with. Rayan Simian was outstanding throughout the process and made what can often be a stressful experience feel smooth and straightforward. Rayan was extremely knowledgeable, transparent, and responsive, and he took the time to walk us through every detail without ever making us feel rushed. He patiently answered all of our questions, explained our options clearly, and ensured we felt confident and comfortable at every step. His professionalism and attention to detail really stood out. Overall, the entire experience from start to finish was seamless and very positive. We left feeling well informed and genuinely happy with our decision. We would highly recommend Rayan and BMW of Mountain View to anyone looking for a high quality and enjoyable car buying experience.

1. Never buy an extended service warranty from BMW, its basically worthless as it only covers…read morefilters, wipers, and nonsense. 2. Make sure they SMOG the car before you buy, these guys sold me a used 340ix and I never got the plates, the reason is that they didn't smog the car, so I had to drive it back to them and wait for them to smog the car at their shop 30 minutes from my home. 3. After I smogged car a warning came up for an oil change. So it hadn't even been serviced. This is on a 1 year old M 340ix no smog, no service, and they bitched about everything and then they try to sell you extended warranty. I went for service work here 2 times, the last time was 2 hours and they had no oil filters. Who schedules an oil change with no filters? Its a shit show for sales and service, so bad I started going to Peter Pan in Millbrae. Now it seems Peter Pan doesn't honor the warranty either. I never had a problem with my Acura's or Hondas. Never again with either of these shitty dealers, small shops here I come.

In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

Jeremy is a lifesaver and a true time and money saver. I will never shop for a car any other way. I…read moreneeded a car quickly and kept changing my requirements, but Jeremy made the deal happen smoothly and easily. It was an amazing experience.

It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

I've written about Arkady before. He is worth every penny spent. We've been going through him for…read moreyears and will continue to do so. He's responsive and knows the car business very well. Lani

I was introduced to Howard by a friend when I was urgently needing a car. At the time, I was pretty…read morelost and haven't decided to go for used or new cars, so I really appreciate that he offer free charge in the beginning service so that I can still do my used-car research while he helps look for new ones. Howard was very efficient and found a car with a very good deal within three days. He provided great advice and was easy to reach out. I end up with the new car I want with a really good price. His service was really helpful and I enjoyed a lot!

Howard was able to find me the exact 2025 Toyota 4Runner Platinum that I was looking for within a…read morefew days !!! He was able to find one that was in-transit to the US which was luck in itself since Toyota is not building to many Platinum models. Definitely recommend his service it's A+++

I just bought my first Mercedes-Benz with the help of Alberto and Rudy truly amazing very…read moretrustworthy, Salesman they both helped me out with finding the perfect car for me within my price range and everything that I wanted.I would definitely recommend 100% to friends and family. If you're looking to buy a beautiful used or new car this is definitely the place to go very satisfied very well, gentlemen! Thanks again.

The entire experience was overwhelming. I tried to give it a good shot and be optimistic. We tried…read morea couple cars. In between luxury and work type of car. The cars were ok, can't expect much from a lower end car dealer. We sat down with the guy who goes over all the numbers Alberto. I wanted to test drive because I feel it's important to get the feel of the car before we invest any type of monetary decisions. Especially because of the different ranges of cars we were looking at one luxury and the other a work truck. As soon as we sat down we got a big narrative about how they are expanding and that they don't really need to sell a car to us because they make millions a month. Anyhow the guy also explained to us that you "CANNOT TEST DRIVE ANYWHERE, AT ANY DEALERSHIP", until you agree on how much you want to buy the car for. That caught my attention because we just came from a different dealership and they let us test drive no problem. I had mentioned that to the rep., and he said "I'm not here to argue". I had no intention to argue, I simply just wanted the truth. You can't go around lying to your potential clients like they live under a rock and don't know what 1+1 equals. If I'm going to invest cash and buy a car outright I want to check and test drive. I don't need a "full experience", I was just asking for the basic concepts. Anyhow needless to say, we left. Not buying a car here. Experience was mediocre. Thank you for your reply. I fully understand that dealerships need to make a reasonable profit and that pricing negotiations are part of doing business. My offer was simply a starting point based on my own market research and comparable values. Negotiation is not personal it's business, and I respect that. What I do want to clarify is the sequence of events regarding the test drive. Under standard California dealership practices including verification of a valid driver's license pursuant to the California Vehicle Code §12500 and routine documentation procedures test drives are typically offered as part of the normal evaluation process once a customer expresses interest. In my case, the opportunity to test drive the vehicle was not meaningfully presented until I was already leaving the dealership. By that point, the interaction had shifted almost entirely to pricing. From a buyer's standpoint, it is difficult to align on value whether referencing KBB or any other pricing guide without first being able to evaluate the vehicle through a proper test drive. You mentioned my offer of $20,000 on a $41,000 vehicle. Of course, if a dealership asks a customer what they are willing to pay before the vehicle is fully evaluated, the number may reflect a more cautious position. A test drive and thorough review often help narrow that gap because it allows the buyer to assess condition, performance, and overall value firsthand. Regarding paying cash, I did not expect that payment method alone required a discount. I simply stated that I was prepared to purchase immediately if we could come to terms. I'm not attempting to present an incomplete version of events only my genuine experience as it occurred. I wish your dealership well and hope future interactions with customers begin with the opportunity to evaluate the vehicle before focusing heavily on price.

Christian at Cartelligent made leasing my new vehicle a really easy experience. The process was…read morefast, smooth, and stress-free. I feel like I got a great deal, and he made sure I felt taken care of the whole way through.

The entire process was super seamless. Vincent help me identify what kind of electric vehicle would…read morework for me and then when I finally narrowed it down help me get the best deal on my chosen car. Anytime there were issues he was able to update me. When it came time for delivery, Ricardo was amazing and brought the car to us since we have a newborn and toddler at home, so we wouldn't have to travel!! So appreciated, he spent time to help me get the car set up and finish all the paperwork. I'm so grateful to the team!

Gabriel provided excellent customer service, he was able to turn around my negative experience when…read morereturning the vehicle. He was able to explain and listen, offering a solution with a great attitude. He wanted to ensure I was a returning customer.

One of the best things about Enterprise is that it is local to where I live. I didn't have to deal…read morewith the traffic to get to SJC. The only issue is that this location closes at 6pm. So, one needs to plan accordingly. The staff there is friendly and professional. I had not issues with the vehicle I was given.