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    Auto Drive

    5.0 (5 reviews)
    Closed • 8:30 am - 7:00 pm

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    Atlantic Auto Sales

    Atlantic Auto Sales

    (2 reviews)

    Went in to look at the E60 M5 they had listed, and the experience left a bad taste. Before we could…read moreeven get to the test drive, the salesperson couldn't locate the keys -- but instead of just handling that, he started grilling me about how I planned to pay for the car and whether I could actually afford it. He mentioned they "don't really do finance for the older cars," which came across less like a factual disclaimer and more like he'd already decided I wasn't a serious buyer. I was dressed and presented professionally, so the assumption clearly wasn't based on anything I said or did -- just an impression he'd formed. Being questioned about my ability to pay before even seeing the car, let alone driving it, is not how you treat a potential customer. If you're going in to look at one of their higher-end cars, be prepared to possibly justify your presence there. I'd recommend checking out other dealers who treat all customers with the same respect regardless of first impressions

    BE VERY VERY VERY LEARY OF THIS BUSINESS AND OWNER I am writing to file a formal complaint against…read moreAtlantic Auto Sales, located at 2815 FM 544, Wylie, TX, and its owner, Tamara Yusubov, regarding the purchase of a 2016 Tesla Model X. As we live abroad, we purchased the vehicle sight unseen, based on the initial photos from the sales advertisement and a verbal conversation with Mr. Yusubov. We are experienced Tesla owners, so we had no concerns about making a purchase like this. Below is a detailed timeline of events: March 7, 2025: We paid a deposit of $1,000 for the 2016 Tesla Model X after two weeks of negotiations with Mr. Yusubov. March 10, 2025: Full CASH payment of $26,000 was wired for the vehicle. March 14, 2025 (3:48 PM): The car was delivered to our new home in Oklahoma with only 49 miles remaining on the battery. We attempted to plug the car in but discovered the charging port was not functioning. March 14, 2025 (6:32 PM): We immediately contacted Mr. Yusubov, who assured us the car had been fully charged before delivery. We also requested the title, bill of sale, and temporary registration, which were not included. He said these documents would be sent. March 15, 2025 (11:45 PM): We followed up with Mr. Yusubov as the car still would not charge. March 16, 2025 (12:42 PM): We contacted Mr. Yusubov again about the charging port issue. He insisted the car had charged for him and began to blame the towing company for damaging the charging port, which seemed illogical since the towing company would not have plugged the car in. We still did not have the title, bill of sale, or temporary registration. Mr. Yusubov promised the documents would be sent. March 16, 2025: We received the bill of sale and temporary registration, but the temp tag was sent by email, which was unusable. We reminded him about the title. At this point we registered the car with Tesla for diagnostics. March 19, 2025: Tesla ran a diagnostic test and confirmed the issue with the charging port. We had the car towed to the Tesla dealership in Oklahoma City at our expense, totaling $570.18. We informed Mr. Yusubov, but he insisted there was nothing wrong with the port. March 21, 2025: We contacted Mr. Yusubov again about the title, and he said he would check with his staff. March 21, 2025: Tesla replaced the charging port for $149.00, which we paid out of pocket. March 21, 2025: We asked Mr. Yusubov to reimburse us for the charging port replacement and towing costs. He agreed to reimburse us for the port but refused to cover the towing expenses, claiming shipping costs were too high and suggesting we should have used Triple AAA. March 22, 2025: We contacted Mr. Yusubov again regarding the title and tracking number. He put us in touch with his staff, who shared the tracking number for the title. March 24, 2025: We reached out to Mr. Yusubov again regarding the reimbursement but received no response. However, we did receive the title on this day. March 25, 2025: We followed up once more with Mr. Yusubov about the reimbursement. March 26, 2025: We contacted him again, but he continues to make excuses and blame his staff for the delay. We have yet to be reimbursed for the charging port repair or towing expenses. While we understand the vehicle was purchased "as is," we expected the charging port to function properly, as it is an essential component of an electric vehicle. Mr. Yusubov assured us that the car was in good condition.

    FairLease

    FairLease

    (58 reviews)

    Five-star service from Kyle! He has been proactive, extremely responsive, professional, and always…read morewilling to take the initiative to get me the best deal possible. He makes the entire leasing process easy and stress-free. What sets Kyle apart is the concierge-level service he provides throughout the entire lease term. It is great having a direct, trusted contact whenever you have questions or need guidance. Kyle is always pleasant, helpful, and responsive. Truly first-class service. Thank you, Kyle! Highly recommended!

    1/5 I absolutely do…read morenot recommend Fair Lease based on my experience. The entire process was frustrating, unclear, and incredibly unprofessional. The leasing agent I worked with was honestly one of the least communicative people I have ever dealt with. I would respond to her emails or messages and then wait DAYS to receive a response. When I finally did hear back, I still couldn't get clear answers about the actual terms of the approval. I was told that my application had been approved, then asked for a down payment. After that, I was repeatedly told that I needed "more" of a down payment, but no one would clearly explain exactly how much was required or what the actual terms of the approval were. How are you supposed to make an informed financial decision when you can't even get basic information about the deal? What made it even worse was that getting an answer to any of these questions could take days. I work in customer service, so I understand that people get busy and responses aren't always immediate. But communication is one of the most basic parts of doing business, especially when you are dealing with something as significant as financing a vehicle. There is a major difference between being busy and simply failing to communicate with a customer. The entire process felt like a waste of my time. It was poorly communicated, unnecessarily confusing, and left a very bad taste in my mouth regarding Fair Lease as a company. I genuinely hope other customers have a better experience than I did, but based on my experience, I would not recommend Fair Lease.

    Auto Drive - usedcardealers - Updated September 2026

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