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    Car Co

    3.9 (16 reviews)
    Closed • 9:00 am - 8:00 pm

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    Auto loan

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    7 years ago

    Terrible service takes forever to get an answer and was not helpful or truthful with their prices

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    12 years ago

    This mom and pop car sales shop is very helpful and honest with fair prices and great customer service

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    9 years ago

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    12 years ago

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    Review Highlights - Car Co

    “Customer service was second to none and working with Abel, I had a very positive car buying experience.”

    Mentioned in 6 reviews

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    Autos of Plano

    Autos of Plano

    (16 reviews)

    Absolutely fantastic experience at Auto of Plano. Was super easy thanks to Oscar! I always pay cash…read morefor my cars , so he gave me a very reasonable price for a luxurious car I wanted and it wasn't handled perfectly! If you are in the market for a pre owned luxurious car, go see Oscar at Autos of Plano!

    I rarely leave reviews, but after this experience, I feel obligated to warn others…read more When I purchased my vehicle, I was told that even if I purchase the dealership's aftermarket warranty, I could not file a claim for the first 30 days. Naturally, I asked what would happen if something major occurred during that period. My salesperson assured me, and I later confirmed this in writing, that if something significant happened, such as an engine or transmission failure, the dealership would take care of it. Less than ONE HOUR after leaving the dealership, my vehicle broke down. The dashboard lit up with drivetrain and engine faults, leaving me stranded. I immediately called the dealership multiple times and texted the contacts I had been communicating with, but no one responded, despite later being told they were still at the dealership for another hour. I had no choice but to pay out of pocket to have the vehicle towed. The dealership kept my vehicle for about a week before telling me that their mechanic had determined it only needed a "software update." I expressed my concerns because that explanation didn't seem consistent with the issues I experienced. They assured me they had personally driven the vehicle for the previous three days, approximately 30 miles each way, without a single problem after the update without concern. I picked up the vehicle, and just 12 miles from the dealership, it broke down AGAIN with the same issues. At that point, I had it personally towed directly to my local Porsche dealership because I wanted a comprehensive diagnosis rather than another software update. Instead of showing concern, the dealership was upset that I didn't tow it back to them, insisting I should have because their repair supposedly carried a 30-day warranty. I also requested a copy of the diagnostic report from their mechanic. I was repeatedly told it was ready, yet it still took several days to receive it, and blamed me that when I was in person it was there... even though I asked and was not provided it when I was there. Even then, the report was missing fault codes that my own code reader had captured before I first turned the vehicle over to them. The Porsche dealership completed a full inspection and found a substantial number of mechanical issues, repairs totaling well over half the value of the vehicle. That confirmed exactly why I wanted an independent diagnosis instead of another software update. Once presented with those findings, the dealership quickly backed away from their earlier promise to cover major repairs. Rather than honoring what I had been told, they only agreed to refund my down payment and wanted the vehicle returned so they could send it back to auction. That statement alone was incredibly concerning after everything that had happened. To make matters worse, despite the fact that this situation began less than an hour after purchasing the vehicle, they refused to reimburse me for the expenses I incurred trying to resolve a problem that existed from day one. They wouldn't even cover both towing bills or the diagnostic inspection that ultimately revealed the true condition of the vehicle. Buying a car should be exciting.. not stressful, expensive, and full of broken promises. I have never experienced such poor communication, such little accountability, or such disappointing customer service from any dealership. I cannot recommend this dealership to anyone. If you're considering buying a vehicle here, I strongly encourage you to think twice. My experience cost me significant time, money, frustration, stress, and trust. There are plenty of dealerships that stand behind the vehicles they sell and treat their customers with honesty and integrity. Unfortunately, based on my experience, this is not one of them.

    Passport Motors

    Passport Motors

    (71 reviews)

    Came here to look at two bmws. They won't budge from their price listed. We asked for 1k off and it…read morewas a flat no. Sales person wasn't super helpful but she was present and tried calling owner twice to ask for any discount on price. But zero budging.They didn't even ask for our number for follow up or anything. They didn't seem to want our business at all...or even try to negotiate at all. Disappointing experience but I can only guess it's because they feel their prices are reasonable so I'll tell y'all now so you don't come there thinking you can get any kind of negotiation in play and waste your time. If you're fine w price that's listed then it's worth the time to come. FYI; after owner read my review he was rude and said i was abusing my privilege as a reviewer...but I replied back saying 3 star is a mutual experience, not good nor bad. Just seemed so unprofessional for an owner to be that way; especially since I did not give him a 1 Star but now I wish I did (just to be spiteful Hahahaha!) but I wouldn't do that simply bc it's truly not deserved.

    BUYER BEWARE!!!! We live out of state and purchased a used…read moreAudi Q7 from this dealer. After we received the vehicle via delivery, we found so many issues with the vehicle that were not disclosed to us. We attempted to contact the dealer multiple times to speak to John, each time we were told he was not available and would call you back. My husband also wrote multiple emails and provided pictures of our concerns with no response back. After 4 unreturned calls John called me thinking I was a new customer he wanted to sell a car to and discovered I was not. When I started to tell him about all the issues that were not disclosed to us he argued with me stating we waived the 3rd party inspection and hung up on me. The car needed an alignment badly, 2 cracks in the windshield, the driver visor was broken and filthy, inside the center console was filthy, only 1 key fob when we were told there was 2, the ceiling of the trunk was riddled with black streaks, multiple body scrapes and scratches. It was so disheartening to think a dealer would send a car to someone like this. As of right now we have spent over $600 to ger the car exterior and interior detailed and get the alignment fixed. The 2 windshield cracks have not been fixed yet which will be another cost will we will have to put out. We simply want compensated for these issues! To note my husband just purchased a used Audi Q5 the week before from a local dealer, the car was cleaned and detailed prior to his purchase, they even found a scratch and told him to come back and they would buff it out, which they did. That is what a normal car dealer does.

    Car Co - usedcardealers - Updated September 2026

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