2016 Mercedes-Benz sprinter electrical issue, booked appointment and before my appointment went in…read moreand asked them directly if they still thought they could take care of my issue they said sure all I can tell you if you have electrical problem. This ain't the place to take it. They deal with cookie cutter things and sevice small repairs that they see all the time , basically all they did was the codes . I already had the codes from another mechanic so basically they took my money and did nothing for me and sent me down the road. maybe for wiper blades and oil change they might be able to take care of you. wasted time and money. don't go.

I've been working with AutoDoctors for the last year. They are warm, inviting and encouraging;…read morethey're supportive and engendering of trust. This is not you father's greasy mechanic, they may and do have equivalent awareness yet they go beyond. I would never say this if I didn't have faith: a person with some to little knowledge can trust their car in these people's hands. Thank you to the team I know here, and an especially warm thank you to Kass & Christine. Until the next time I need someone I can trust. Best of wishes

I have taken my cars here many times and never had an issue. However, I did not have a good…read moreexperience my last visit. I needed to get my car inspected so I could renew my tags, and I also had a few other concerns. This was in mid-April. They gave me a whole list of things that needed to be done in order to pass the inspection. They said everything was urgent and could not get it fixed a little at a time cool. I approved the work. One of the things they said I needed was new front brake pads, rotors, and calipers, even though they noted it looked like a had new brake pads, which was true. Okay, whatever. That alone was almost $900. A few weeks later, the first week of May, I'm out with my daughter, and I can not stop my car, brakes all the way down to the ground! Thankfully, I was not going fast, and there were no cars around. I ended up in someone's yard in a small ditch, and thankfully, the homeowners were nice. They were in their yard already. I called the tow truck company to get towed. I told the driver how I had just got new brakes. The driver told me that Laurel Heights probably did not bleed the brakes properly, and air got into the brake line, and from the amount of brake dust on my rims, the brake pads were probably cheap. I called Laurel Heights, and they wanted me to bring the car to them, but my neighbor got them to come get the car from my house while I was at work. I saw on my camera that they drove the car, which I do not understand how. There was some conversation between my neighbor and Laurel Heights. In the end, Laurel Heights said I just needed a hose replaced. They replaced it and brought my car back. I get off work, get my key from my neighbor, and drive the car. They breaks are still going all the way to the floor. It is taking a really long time for the car to stop. Im thinking, let me drive it around the block to maybe get the fluids flowing. I drove straight through the stop sign because the car was still not braking properly. I ended up calling another shop. Had the car towed. $150. Guess what? The other car shop had to flush out the brake line and re-bleed the brakes....which was almost another $400 for them to look at and properly fix the brakes. My car has not been right since I took it to Laurel Heights. It drove better before they did all that work. That could have been a very bad/ tragic situation for me and my daughter!!!!! I will never take my car here again. I paid them, and we could have lost our lives or hurt someone else from the faulty brake job.

I took my car in for repairs on suspension parts, and they did a good job…read more But when I called them back to inquire about doing work to complete the entire process for replacing the Sub-Frame Bushings, the individual I spoke with, said they have a guy call me back, he gave the name, but I can't remember it. No one ever called back. One of the Cardinal sins in business, is to be late in returning calls to customers, or to never even take the time to return calls, and or messages. I figured they don't want the business, or need it enough to show enough courtesy to at least call back, so I decided to just find another garage for the repairs. It's a shame, because I always try to do business in my neighborhood and as close to the surrounding community as possible.

Autopia is a great mechanic shop, Neil was very helpful, they do quality work and fast repairs. I…read morewould highly recommend AUTOPIA!!

I go here for alllllll my car needs(for 7-8years now). I've had nothing but positive experiences…read more As a female, it's easy to be taken advantage of by mechanics. This shop has always prioritized saving me money by explaining what work was more urgent, and what could be put off til later. I've driven older cars, so work needed can add up. I also appreciate how they update you throughout the process and do their best to get you mobile again asap. Fast, friendly, and honest work!

Super nice workers and super fast service. Had my check engine light on and they cleared it and…read morefixed it in under 15 mins and then didn't even charge me. Would 100% recommend them for any issues you have.

CUSTOMER BEWARE unless you're getting a simple oil change or minor maintenance please look…read moreelsewhere. Manby the name of Colby is one of the managers that i mainly dealt with. The diagnostic process is a rip-off, made me buy new radiator and a bunch of other unnecessary parts totaling over $1000. all i was offered was a free oil change. Came to find out all i needed was a water pump seal for my coolant leak ($5 part). This process was a total nightmare several trips back and forth. I wouldn't wish this in my worst enemy. They'll bleed you dry for as much as they can for unnecessary labor hours and parts. i have proof and receipts. Id rather pay $200 elsewhere for a oil change before i ever bring my vehicle at this establishment again. $1000 down the drain

We have moved all of our mechanical needs for our vehicles from an old shop that we have been using…read moreover d&J's automotive. Ever since we have done this the service has been outstanding. They text and email pictures and estimates for the cars to be repaired. They are very very easy to work with. They have great service and prices. Wish we would have known about them years ago. But super happy we were using them now !!!

I talked with Scott regarding an issue I have with my Ford. He pulled a code and said I need to…read more"fix" a Fuel Tank Pressure (valve or sensor) problem, which is causing the Check Engine light to show. I did not have a clue about what to do and now have an appointment scheduled to fix the problem. He was courteous, helpful, and thorough, which is what I had already heard about D&J's.

Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

These guys are awesome! They do what needs fixing and they do it right. I come to New Concept…read moreanytime I have a problem with my vehicle.

This is an Auto service place that makes sure the customer is taken care of. I can't recommend them…read moreenough. I am a guy that generally does my own auto work. But I have trusted these guys in the past and have even found a mistake one of the techs made, and I brought it to the attention of Louis, and he went above and beyond in taking care of the issue as well as insuring that the little details matter. You can trust these guys!!

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.