i have always been a dealership person when it came to servicing my cars for various reasons. i just moved to Gardner, KS and did not want to drive very far to a dealership and heard about Bret's Auto works. So, i took my car in for service. An oil change, tire rotation, cabin filter and windshield wipers replacement. Customer Service is way beyond and above. The technician Dalton, took a walk around the car and video it, explaining everything about my car and then sent it to me while I was waiting. Thank you Bret's AutoWorks for the Service you gave me today you made me feel like I was your only customer. I got the Red-Carpet treatment. Sharon read more

They was polite and to the point. I asked for one thing to fix and they found more problems that would lift my truck unsafe. They quoted me a price. So I had them fix all the problems. during the repairs I didn't need all the things they quoted and found another problem and fixed with out asking. I was great full they fixed the other problem. They saved my money and made my truck safe for the road again. Everything is working great again, like I have a bran new truck. If I can't fix my truck or 4runner I will take them back to them with no worries about what's need to be done. because they will find and fix the problems read more

We have had our car serviced at Brett's for years and have never had a problem. We appreciate the quick and efficient service that we receive. The staff in the office are friendly and the waiting area is super clean. We appreciate the service you offer and what you do for others in time of need. read more

Great service and they focus on the customer and our needs feedback service and costs Excellent quality Tom Oliver read more

As a single mom with little car care knowledge, I'm always a little skeptical about shops because I've been ripped off before. Rick was patient and kindly talked with me multiple times to provide information, estimates and payment planning with no judgement- just a pleasant helpful guy. I received the video from Derek with what service I came in for as well as additional recommendations to keep my car in good shape.Bret' had great customer service and only did what was approved by me to ensure the safety of my family. I will absolutely bring my car to them for future services. Thank you Bret's for being a trustworthy shop! see you soon- but hopefully not too soon! read more

The people are friendly/courteous and the video inspection is a nice touch. The place looked well kept. That said, we did decline service due to the cost. The mark-up on just the parts was as high as 3x what other places were charging(including the dealership, dealer parts were about half what Brets quoted). read more

Pros- the people I talked to were very nice and responsive. It looks like they did a good job. Just picked up my vehicle but the repair looks good. Cons- they doubled the cost of the parts from Napa which I later verified online using the listed part numbers making the repair more expensive. When I got my vehicle back the inside of the vehicle was dusty and dirty and smelled like BO. Overall I'll find another shop for future work. read more

I was very pleased with the service as a new customer. All service related items were clearly explained.

If you want your car diagnosed & repaired by professionals right the first time or just brought in for routine maintenance Brets is the place. Highly trained techs & state of the art equipment. DONT BRING YOUR INVESTMENT ANYWHERE ELSE TO BE SERVICED! read more

They once again were able to take care of a concern with my vehicle and I am grateful for their prompt, excellent and professional service. I count on them to keep my car in good shape! read more

Tracy and Jeff are always awesome to work with and accommodating. I love the videos they send showing and explaining any issues with my cars. read more

I recently purchased an old 'beater' 3/4 ton van for my small business and needed it to be looked over. (I used to pay the rent with my toolbox on flat rate, but I just don't have the time or inclination to work on this big beast myself.) I spoke with Don at the Gardner location and he said he'd be able to work me in on the same day if I could leave it. I dropped it off mid-morning and had a call later in the day when it was finished. Don gave me a full rundown on what it needed and the costs for additional repairs that were needed. I paid a decent rate for the belt change and the tire work that I requested and was on my way. The waiting room and the shop were clean. I was treated well and will be back with this and my other vehicles. read more

Brought in my Tahoe for speedometer issues. They sent me a link to a video they prepared showing me everything from the front to the back to let me know how things looked before talking about the speedometer. They went into detail and close up shots of a line leaking and a gasket that was bad. I was so thoroughly impressed. I ended up having the lines and gasket replaced instead of replacing the cluster in the dash for the speedometer because those issues were more important to keep the Tahoe running...I can do the math on how fast I'm going when the speedometer freaks out. lol I would HIGHLY suggest taking your vehicle to Bret's in Gardner. When I'm ready to replace the cluster, they will be servicing it. I left my coupon on the counter at home, so if you receive one from them, don't forget to use it! :) read more

My husband and I have had a lot of car issues the last year or so. We have an aging Toyota and Honda- Bret's replaced the steering column in the Honda, the starter in the Toyota, gave us a price quote on replacing the transmission on the Honda, and most recently replaced the bearings on the Toyota's front wheels. They may be a bit higher price wise than some other local places, but they are extremely dependable and they didn't charge us labor costs for replacing the front brake pads the last time we took the Toyota in. It's now time for at least one new car... I can say I will most likely bring it to Bret's for servicing. read more

Fantastic place for great, fast service. We've taken all our vehicles here for minor or major repairs. Knowledgeable and friendly staff and fair prices. They bend over backwards to provide good service again and again. Thanks Brett, Don, and the others that make this place so great!! read more

The lady at the front door is very sweet. Service is awesome. Remember the oil service coupon to save $5. Perhaps ask if they will adjust if you forget! read more