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    Auto Collision Group

    4.1 (163 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Auto Collision Group

    Auto body restoration

    Bumper repair

    Collision repair

    Auto Collision Group Photos

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    Reviews With Photos

    Tessy is coming home
    Luke F.

    The experience at ACG is second to none! From the moment we stepped foot through the door we were greeted nicely. We were taken care of quickly and everything was throughly explained to us. My Tesla was given back to us in perfect condition. Like nothing ever happened. Grateful for their attention to detail and great customer service.

    Dado B.

    Worst decision taking my vehicle here! I've brought my vehicle before here and it was a good experience but I'm assuming it's under new management. Not only did they take apart my car on areas where they shouldn't have but I received my car with have an interior and features that no longer work. Leo the manager was the worst part of it either he was giving me the run around or just plain hiding. After explaining to him that there's missing parts on my car and broken parts he pretty much didn't care and told me to file with my insurance. I will more than likely have to take legal actions but I recommend no one brings there car to this establishment period

    Broken windshield caused by ACG.
    Isaac B.

    Please do not take your vehicle here for a repair. I took my car in for a very routine rear end Tesla collision repair. The office was not very communicative about the repairs. The collision was finally repaired but the body shop caused a gigantic crack in the FRONT windshield which was completely on the opposite side of the collision. The body shop blamed this on 'pits' that were present in the windshield. Thomas and the staff did a full inspection and walk-through of the vehicle prior to repairs and never mentioned this or that this could ever be an issue. They did not report any problems or issues during their pre-repair inspection. This was negligent on behalf of the body shop. After several weeks of lack of communication on their end, my car was ready for pick up. Upon picking the car up, the car battery was completely fried and required a replacement. They told me to keep driving it and that it would recharge. This was false - the battery had to be replaced by Tesla. Afterwards, the body shop said that they would repair the damages and cover the cost. I did not hear anything from them for several weeks. Now, I am taking my car to Tesla to have the windshield repaired and they are refusing to cover the costs. In addition, my Tesla does not run the same, makes a howling sound and veers to the right during driving. The body shop completelt denies this and says they are not responsible. The operations manager Oz Nieves was very disrespectful and dishonest. 'We did not cause this. This was your fault. I'm not paying for this' were his exact words. He was very short with me and made it seem like this whole disaster was my fault. The body shop offered to replace the windshield as a 'courtesy to me' but as you can imagine, no one would take their car back to this establishment after all the damage they had secondarily caused. Imagine being a customer who takes his car in for repair and picks it up with an added broken windshield and a fried battery that both need replacement - and being stuck with the bill. In no way was the car safe to drive with this broken windshield. All in addition to frame damage that has caused the vehicle not to drive the way it did before. How would you feel? Thomas and Oz Nieves did not understand my situation as a custumer and are refusing to cover the cost of damages that they have caused. This is completely unacceptable. I encourage you to take your car to another body shop and stay away from this establishment. There are many other reputable and competent collision centers in the area. I do not trust them and neither should you. They have no idea and frankly do not care about how their negligence and incompetence affects their customers lives. Please message me if you would like further details on my horrible experience with this body shop. Stay tuned for more details on how things progress. Do not be fooled. Take your car elsewhere. Jorge R - as the business owner, you should take responsibility or at least contact the customer when such an experience occurs. As a business owner you should know that there are 2 sides to every story. What your employees filter to you is biased information. Take responsibility for your business and contact me directly to discuss how you will compensate the damages. I do not trust you or employees to do any further work on my car. Can you blame me?

    Car vandalized

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    *Ahmad Thank You Brother!

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    7 years ago

    They did a good job and my truck a few ecoups along Tue way but Joseph and David step up and got it all figure out.

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    Page 3 of 5

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    Review Highlights - Auto Collision Group

    Took my Model 3 in for repairs after being in an accident, and Joaquin, Leo, and Jorge provided exceptional service!

    Mentioned in 21 reviews

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    Whittier Collision Center 2

    Whittier Collision Center 2

    4.8
    (96 reviews)

    Whittier Collision #2 is great towards their customers. They make a very stressful situation less…read morestressful. So happy with the work. My car looks new! Thank you Tony and team!

    just a terrible experience overall with this place. and the owner somehow made me feel like i'm…read morebeing the unreasonable one. i paid out of pocket to get my door, which was dented due to me scraping my wife's side view mirror, fixed and repainted in 2024 when i was living in whittier. ended up seeing when i brought it home that the paint was missing in some places (some pinholes where the metal was still visible) and also some lint stuck in the paint (see pics). obviously wasn't happy, so i brought it back and the manager at the time, Orlando, agreed to repaint it. I wasn't the nicest about how I conveyed my discontent, and I own that. The owner, Tony, made it a point to say i'm just a picky guy which kind of pissed me off, but I honestly don't know one person that would be okay with paying for a sloppy paint job. well, fast forward to now, roughly 2 years later, and i see rust spots forming under the window trim and 2 chips in the paint under the TUNDRA badge where there's clearly another layer of white paint underneath. it seems to me that, instead of repainting, they buffed the problem areas and sprayed over the initial paint job. Well, the office manager, Cesar tells me to bring my truck on the weekend. i end up having to push to the following weekend. I drop my truck off, pay $80 to Uber home to the IE, and Tony calls me Monday afternoon to basically tell me he doesn't know why Cesar told me to bring the truck in and that i was a pain for coming back to him with my complaints back in '24, and that he wasn't going to do anything for me. he told me to come pick up the truck and hung up on me. keep in mind Cesar had over 2 weeks between when I first talked to him and when I brought my truck in to talk to Tony. anyways, I paid another $80 to uber there and pick up my truck and we're cordial to each other. he tells me how he buffed the rust stains off and added touch up paint to the chips so I don't get more rust. i'm over it so I grab my key and take off. they talk about how their work is guaranteed, but it wasn't for me, so be warned. the only place on that entire truck that has rust spots and chipped paint is where Whittier Collision 2 did work.

    5 Stars Automotive

    5 Stars Automotive

    4.9
    (50 reviews)

    I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

    This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

    Auto Collision Group - bodyshops - Updated August 2026

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